How Much Do Sales Outsourcing Services Cost?

Samir Sampat

Outsourcing is a great tool for the modern business, but like everything, it comes with a cost. When you’re planning a sales strategy, you will find that outsourcing is much more available (and common) than ever before. Right now, speed, scalability, and personal focus are essential elements of business. 

Although it’s not new, the way outsourcing is used to help companies has changed over the years. Sales outsourcing is all about improving your sales by leveraging the resources that you have. Of course, you do have to make sure that you can afford them in the first place. 

Hiring an employee to handle sales is not always feasible for every business. Fortunately, there are several different alternatives available today for those who need a little help. Let’s talk about what sales outsourcing is and what it offers, and then we’ll discuss the costs involved so that you can budget accordingly. 


What is sales outsourcing?


Sales outsourcing is simply the process of hiring a third-party service or team of agents to handle your cold calls or other sales needs. Today, you can find all kinds of companies that can assist you with your sales, no matter what you need. Their expertise is in sales, and they keep up with changing consumer trends to help companies grow and sell better than ever before. 

Outsourced sales agents work for your company as representatives of your brand. They will employ all of their skills and expertise to close the best deals and help improve your bottom line, and they won’t ask much for the effort, either. Some sales companies charge a small fortune, but they’re just waiting for the unsuspecting to come along. You’re smarter than that—do your homework and find a reliable, affordable option. 


The benefits of outsourcing to sales pros


When you outsource your sales, you stand to gain a lot of benefits. First of all, you get access to a team of sales experts whose entire focus is (and has always been) on closing deals and converting leads. They have spent years in this line of work, and they know how to create a dynamic solution that works for any brand, based on that particular brand’s needs at the time. They can give you a solution that is:

  • More cost-effective
  • More creative
  • Easier to manage 
  • Focused on getting results
  • Experienced and knowledgeable about sales

Outsourcing not only gives the hard work to the experts, but it also allows you to free up your time for other efforts or tasks that need your attention. When you outsource, you will:

  • Save money compared to hiring sales agents
  • Help you target new audiences and improve underperforming markets
  • Be able to scale faster and further 
  • Avoid huge technology expenses 
  • Improve your omnichannel engagement
  • Gain dedicated sales expertise from people with years of experience
  • Improve accountability and performance
  • Gain leverage from valuable data insights
  • Create a partnership with a company that becomes an extension of your own
  • Learn how to develop feasible processes and clear strategies
  • Ensure and encourage a welcoming, adaptable culture
  • Improve the flexibility of your business 

The list could go on, but these are some of the biggest highlights to keep in mind. And now, let’s talk about what all these perks are going to cost, or at least how you can figure out what outsourcing will cost you. 


How much will outsourcing cost me?

Okay, now that we’ve helped you better understand what you’re getting for your money with this investment, let’s talk about the money. The short answer here is there isn’t one single answer—every business has different needs and will find different solutions. As a result, the costs will vary. 

However, we can tell you that:

  • Outsourced plans are available in all sizes, with some as cheap as a few coffees a month; that’s not much of a sacrifice, is it?
  • On a project basis, sales pros usually charge between $1,000 and $5,000, depending on the scope of the project and the amount of work involved. For example, if you outsource for a specific sales campaign, you could get a project rate instead of paying hourly or otherwise. 
  • Custom enterprise solutions could cost between $8,000 and $12,000 per month, which is equivalent to the salary of 2 to 3 sales agents at a rate of $25/hour. That means you’re getting an entire team (with fewer management needs on your end) for the cost of a couple of employees. 

As discussed in the point about projects, you can hire sales outsourcing companies in several different ways. While many companies often require annual subscriptions or advertise project-to-project pricing, Smith.ai offers affordable yet comprehensive monthly plans. Starting at just $140 per month, Smith.ai's outreach sales services cost only a fraction of what you'd likely pay for in-house sales pros, enterprise solutions, or similar outsourced services.

Smith.ai differs from most outsourced sales solutions by providing predictable and flexible pricing. Since you never pay per project, your monthly costs won't fluctuate when you have more calls you'd like to make. Instead, if you go over your allocated monthly call limit, Smith.ai charges your regular rate for those additional calls, so even when business picks up, you won't have to spend more than you should for the same professional sales outreach.

Plus, with Smith.ai, you won't have to be stuck in a year-long contract. Smith.ai's simple month-to-month pricing allow you the freedom to update your plan as you go along. That way, if leads start trickling in faster than usual, for instance, you can easily adjust your plan on Smith.ai's convenient online dashboard. You can even update call handling directions, such as tone, cadence, etc. so your calls are always handled exactly as you'd like them to be. For customizable, efficient sales support that works with your budget, Smith.ai comes out on top every time.

The bottom line? The cost of outsourcing is trumped by the value of your investment when you do it right. And, as we always remind you, this is, indeed, an investment, and it’s well worth making for most businesses that need a little help in the sales arena. 


Speaking of doing it right, ask what a partnership with Smith.ai can do for your sales and more


At Smith.ai, we take pride in doing things the right way, the first time and every time. We know that you’ve got a business to run, and you can’t do it all. Fortunately, our team is here to handle it all for you—whether you just need a little outbound sales support or you’re looking for a full-service solution for a 24/7 virtual receptionist that can handle everything from calls and chats to scheduling and more, the agents at Smith.ai have you covered. 

We’ll also help you craft the ideal strategy to manage every last detail, integrate with your CRM and other tools, and keep you informed every step of the way. 

Learn more when you schedule a consultation to discuss what the 24/7 agents at Smith.ai can do for your sales support and more. Reach out to us at hello@smith.ai or (650) 727-6484, too.

Samir Sampat

Samir Sampat is a Marketing and Events Associate with Smith.ai. He has experience working with businesses of all sizes focusing on marketing, communications, and business development.

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