How to Eliminate Spam Calls and Sales Calls without the Do Not Call List

Jenn Marie

When you list your number publicly, spam calls and sales calls are to be expected. You want people to find you, otherwise you wouldn’t have listed your number online. However, being easy-to-find online can also bring on the automated spam messages and annoying sales calls. Protect your business with the power of Smith. With our answering and call back service, you can be sure that you are spending your time on high quality leads.

The Difference between Spam and Sales

Smith.ai is in the business of answering calls, and many of those calls are trying to sell something. To better identify those you might possibly want to hear from, and those you definitely do not, we have separated them into “sales calls” and “spam calls”.

What’s the difference between the two? When someone contacts you out of the blue to sell you something, it’s a sales call. When it is automated and not in the least bit tailored towards you, it is a spam call. A great example is this spam call, caught by our voicemail.

In case you want to talk with your sales calls, we gather all of the relevant information so that you can follow up with them when it is convenient for you.  

“No” Doesn’t Always Mean “No”

You may have added your number to a National Do Not Call List, simply told telemarketers “no”, or asked individual spam callers to stop.  While these approaches may work, many times a friendly “no” doesn’t always do the trick to get them to go away.

Telemarketers and professional callers are trained to call you multiple times. For them, your “no” may mean “not at this time...” You then find yourself in the awkward situation of being unnecessarily rude at the sake of your sanity. Thankfully, Lifehacker has written up some tips on keeping telemarketers from repeatedly calling your number, even when you’ve asked them to stop.

Some of their suggestions include:  

  • Don’t hang up the phone - it will only make them call back.
  • Don’t act interested - it will only encourage them to talk more.
  • Don’t give them a time to call back - they will.

These are just some suggestions, and they are all great ways to ensure they ‘get the message’ that no means no, before you lose your patience.

Filter Calls with Smith.ai’s Call Disposition

There is an easy way to deal with the madness of spam calls and sales calls: let us handle them. Not only do we identify their calls with intelligent Smith technology, we also attach valuable dispositions that allow you to filter as needed. Every day, you’ll know exactly how many spam and sales calls you received, without having to talk to the callers making them. Plus, if you use our live transfer feature, we will connect the callers you want to talk to, while leaving sales callers to wait for a callback.

It’s your time, and we value it highly. Sign up for Smith.ai risk-free with our 14-day money-back guarantee.

Jenn Marie

I began my writing and marketing career in 1993 for Taw Caw Little League, a community organization managed by my father at the time. At a young age, I learned the importance of well-written brochures, newsletters, and programs as well as the many challenges of running a fundraising concession stand.

But the unlimited supply of candy made it all worthwhile.

My childhood exposure to community development grew into an adult love of community service. As a young adult, I spent multiple years involved in full time community service through both Xavier University’s United Way Service Fellows program and National AIDS Fund AmeriCorps. During these times, I worked with young children and teens as an educator on literacy, sexual health, and HIV prevention.Helping others through communication was quickly becoming my passion.

Although active on the Internet since 1997, I first began working online in 2002 for Dell Computers. I was responsible for teaching people how to shop online, and it was a job I took very seriously.Upon graduation, I was hired by Microsoft, at the dawn of the Software as a Service (SaaS) and cloud computing boom. I completed three Microsoft certifications within a few months, vastly increasing my technical aptitude and sales skills.In 2010, I began leveraging the internet for projects that combined my journalism, customer service, and sales background. During that time, I completed writing projects for  a variety of internet marketing firms as well as established websites such as Avvo.com and Groupon.  I also worked part-time for Amazon.com as a virtual customer service agent.I’d built a career off of the internet, and was now ready to build my own business.I left Amazon in 2014 to build my business full time. A few months later, I founded Jenn Marie Writing & Marketing, LLC  with a team of four freelancers. Since then, we have scaled up and down to meet client demand for  content writing, blog posting, and social media management services.

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