24/7 VIRTUAL RECEPTIONISTS

Veterinarian answering service and scheduling

Get your ducks in a row with Smith.ai's veterinarian answering service. We handle calls, chats & texts, 24/7, book appointments & take payments directly.
A female veterinarian examines a dog's ear.

Incoming calls are unpredictable

Calls come in, but you're not always available to answer them. Pet emergencies happen at all times of the day and night. When a pet owner is searching for a vet clinic to service their 4-legged companion at midnight, they expect someone to answer their emergency phone call. If their call is left unanswered, they don't have time to leave a voicemail— they're going to call the next veterinary office on their list. While your staff is busy doing what they do best, you can be confident that our virtual receptionist will be there to answer emergency and non-emergency calls. Our veterinary answering service can help with capturing and screening incoming calls, appointment scheduling, and logging details in your systems.

Take care of the animals while we handle the calls

Your team only has so much time. And you can't delegate working with animals. Hand off "the rest" to our receptionists. We can screen calls, schedule appointments, and take payments. With our professional answering service, you can be confident that you won't miss any urgent calls while you're taking care of patients.

The most advanced and customizable call handling solution available

The AI Receptionist from Smith.ai combines cutting-edge AI technology with optional human support to deliver unmatched call handling capabilities. Unlike competitors who offer basic subscription services, we provide white-glove implementation and ongoing support to ensure your success.

What sets Smith.ai apart:

  • Custom AI configuration with prompts and instructions tailored specifically to your business needs and goals
  • True 24/7 coverage with intelligent call routing and seamless human escalation when needed
  • Complete call handling including complex scheduling, payment processing, and sensitive conversations
  • Advanced CRM integration with 7,000+ business tools and custom workflow automation
  • Dedicated onboarding support with sales engineers and account managers ensuring optimal setup
  • North America-based receptionists to support callers when needed
  • Professional representation that adapts to your brand voice and industry requirements

Powerful call intelligence gives your business the lead

Make better business decisions with real-time call data, visualized in every Smith.ai client dashboard. Every call summary is enriched with metadata including actions completed, caller disposition, priority, relevance, call recording and transcription, and more. See the big picture with historical tables and charts to predict business growth, costs, and ROI with superior accuracy.

82%
of consumers expect an immediate response to a sales inquiry
50%
of lead generation budgets are wasted on leads who are never contacted
67%
of customers who receive excellent service spend up to 14% more

Looking for 100% human-powered coverage?

While our AI Receptionist with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That’s why Smith.ai also offers comprehensive virtual receptionist plans with 100% live, North America-based agents answering your calls 24/7.

Our virtual receptionist plans provide dedicated human agents trained specifically on your business and industry.

Complete Human Coverage When You Need It

Smith.ai is trusted by 4,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.7 stars
“Smith.ai is our inbound sales team. Having a trained and personable voice transforms our ability to answer the phone and convert callers to clients.”
Jeremy Treister
CMIT Solutions - Chicago Downtown

TALK TO OUR TEAM OF EXPERTS

Book a consultation

Improve customer experiences with 24/7 AI-powered engagement built specifically for your business. Unlike basic AI competitors that offer one-size-fits-all solutions, Smith.ai delivers infinite customization with white-glove implementation tailored to your exact needs and goals.

  • Custom AI prompts engineered for your industry, terminology, and workflows
  • Flexible call instructions that adapt to your unique business processes
  • Intelligent call handling with seamless human escalation
  • Personalized lead qualification matching your specific criteria
  • Bilingual services configured to your customer base
  • Native CRM integration with your existing tech stack
  • Dedicated implementation team that ensures perfect setup from day one

While other AI services leave you to figure it out alone, our expert team works closely with you to craft custom AI behavior that sounds like your business, follows your procedures, and delivers results that match your goals.

Talk to us

END-TO-END INTEGRATIONS

We play well with your software

Calls, appointments, and payments are automatically logged in your systems by our AI. Real-time syncing with over 7,000 integrations.
View all integrations

END-TO-END INTEGRATIONS

We play well with your software

Calls, appointments, and payments are automatically logged in your systems by our AI. Real-time syncing with over 7,000 integrations.
View all integrations

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.