The Top 10 Online Payment & Billing Solutions for Insurance Agents: Get Paid Faster and Spend More Time with Clients, Thanks to These Handy Tools

Sean Lund-Brown

In the insurance world, you understand the value of protection—why wouldn’t you protect yourself from the hassles of disorganized billing and not getting paid on time? With modern payment and billing solutions, it’s easy to get rid of the hassles for good. You’ll be able to streamline your billing, invoicing, and all aspects of your accounting from a single platform, and when you choose the right one, it will fit seamlessly into your existing tech stack. 

Of course, the “right one” can prove to be that elusive quest—how can you possibly choose the right tool for the job with so many available? Fortunately, we’ve done that part for you, or at least gotten a good start. In the list below, you’ll find 10 of the best billing and payment solutions for insurance agencies and independent agents, including free platforms, customized solutions, and more. 

When you integrate one of these tools, you’ll enjoy the ability to streamline your payment and billing from every angle:

  • Easy, custom invoice creation
  • Bulk invoicing and batch payments
  • Recurring payments and automated reminders
  • Accurate billing 
  • Faster payment processing
  • Online payment acceptance
  • Improved business insights for better billing and AR

Plus, you’ll save a ton of time and money in the process, which you can put back into the areas of your business that need your attention most: your customers and their insurance needs. (And, you can enlist the team at Smith.ai to assist with outbound calls and chasing down those pesky non-payers, letting our virtual receptionists act as the face of your company when your hands are full.)

When reviewing the software options below, be sure to take the time to consider all of the features that are included, what kind of integrations are available, and how the pricing stacks up comparatively. For example, platforms like Invoicely offer free professional invoices, while charging a premium for other features and tools. Others require a small monthly fee of less than $10, and still more may have a higher price tag but include a lot more features or a more robust solution overall. 

Speaking of robust solutions, when you’re done choosing your new billing tool, consider how adding the services of the virtual receptionists at Smith.ai can sweeten the deal and create the well-rounded customer service experience that your clients deserve. 

1. FreshBooks

FreshBooks is a platform that is designed to simplify billing and payments for several professionals, including those in the insurance industry. It’s a cloud-based accounting tool that includes everything that you need to make billing and payments a breeze. There are dedicated mobile apps for iOS and Android, and the iOS integration even offers mileage tracking. 

FreshBooks has features for automated and recurring payments, automated reminders, time tracking, and more. There's a retainer option and you can even create estimates and then convert them directly into invoices so that you don’t skip a beat in getting paid. Double-entry accounting wraps up this package, providing a great solution for an impressive price. 

  • Free option? No
  • Price: Starts at $15 per month
  • Fee-based payment gateway
  • Retainer feature
  • Hundreds of available integrations
  • Time tracking tools
  • Estimate-to-invoice conversion

2. Scoro

With Scoro, you’ll be able to automate and streamline all of your billing and payment needs, whether you’re dealing with an entire agency or you’re a solo agent. The Scoro platform incorporates everything on the real-time dashboard that you can customize to your needs. Plus, it makes it easy to manage clients and projects, set up recurring payments, and even automate reminders. 

Scoro offers scalable solutions with a cloud-based deployment that’s mobile-friendly for billing management anywhere. You can create and send quotes and even generate prepayment requests for things like premium deposits, and more. Scoro takes the hassle out of billing and makes it easier for agents to get paid. 

  • Free option? No 
  • Price: Starts at $26 per month
  • Real-time dashboard 
  • Robust reporting
  • Recurring payment schedules
  • Automated reminders
  • Prepayment feature

3. Wave Accounting

Wave Accounting offers a full suite of billing and payment solutions that are going to revolutionize the way that you handle getting paid. You can manage and track all of your expenses and income, take care of billing and invoicing, and more. There are workflow automation tools, an open API that makes integrations easy, and more. 

With Wave, you get pay-as-you-go pricing on several of the features with a selection of tools and features that are totally free forever. You can also invest in monthly payroll solutions so that everyone gets paid on time, and the cloud deployment ensures that it can be scaled perfectly to fit your needs. 

  • Free option? Yes, there are some free features
  • Price: Plans start at $20 per month
  • Pay-per-use payment gateway
  • Automated payments and reminders
  • Recurring billing
  • Income and expense tracking
  • Free professional invoices

4. Invoice2Go

With the simple functionality of Invoice2Go, small agencies and independent insurance agents will gain total control over billing and be able to access everything on the go, no matter what device they’re using. In addition to the cloud-deployed software, mobile apps are available for iOS and Android. The tool even includes lead generation solutions. 

Invoice2Go offers invoice template options, performance reporting, and a user-friendly dashboard that makes keeping up with things in real-time a breeze. You can track billable hours and unbilled time, accept online payments, and more. Detailed reporting and a real-time dashboard keep things on track from anywhere. 

  • Free option? No
  • Price: Starts at $3 per month
  • Invoice templates
  • Lead generation tools
  • Accept online payments
  • Workflow automation
  • Mobile invoicing

5. Intuit QuickBooks

As one of the oldest accounting platforms, Intuit QuickBooks is still one of the best options for billing and getting paid. Today, the software comes with several iterations for a variety of industries and uses, making it easy to find the perfect fit for your insurance business. The software is cloud-based and comes in versions for Windows, Mac, iOS, Android, and more. 

QuickBooks includes all of the accounting features that you need: invoicing, receipt capture, automated reminders, tax and payroll solutions, and more. It also integrates with plenty of apps and tools that you’re already using and can handle all of your bookkeeping, no matter what you need. 

  • Free option? No, but there is a trial
  • Price: Starts at $15 per month
  • Mobile tools available
  • Customizable invoices
  • Receipt capture
  • Digitized accounting
  • Payroll and tax solutions

6. EZLynx

EZLynx is a platform that’s designed specifically for insurance agencies and agents who need a better solution for payments and billing. This accounting platform helps save time by tracking billing, automating reminders, and streamlining your billing, payments, and other bookkeeping. It can even track open balances, commissions, and more. 

EZLynx integrates with QuickBooks and other software that you use for accounting and billing and allows you to track and record all expenses and income. You’ll also enjoy a 360-degree view into the profitability of your agency, and the advanced reporting makes sure that you are always on top of things. 

  • Free option? No
  • Price: Custom quote
  • Automated quoting
  • Claims management tools
  • Customer portal for easy payments
  • Document management
  • Branding and customization

7. ZarMoney

ZarMoney offers an invoicing and billing solution for insurance agents and other financial professionals who want to manage billing, get paid faster, and never miss payments again. You can generate and send invoices in seconds, search the database for invoices, create a “pay now” button so customers can pay directly from the invoice, and more. 

ZarMoney also offers rich reporting and plenty of integrations, including with the likes of Mailchimp, Zapier, and Stripe. There are plans available for all kinds of needs and custom enterprise-level solutions are available for larger brands, as well. You will find the option to create recurring invoices and payments, sync accounts, and even create customizable reporting with the Insight feature. 

  • Free option? No, but there is a trial
  • Price: $15 per month to start
  • Customer statements
  • Prepayment acceptance
  • Vendors and accounts payable
  • Customizable dashboard
  • Advanced inventory tools

8. Invoicely

If you’re on a budget, the free-forever option for solo users and independent agents from Invoicely has a great starting point for your billing and payment needs. This platform features tools to automate workflows, track payroll and expenses, and even send invoices via mobile, thanks to robust Android and iOS apps. 

Invoicely makes it easy to integrate with the apps and tools that you already use, including your payment gateways. You can find impressive paid features if you want to upgrade, too. Custom labels make it easy to manage the real-time dashboard and the detailed reports keep you abreast of your current state of billing and invoicing. 

  • Free option? Yes
  • Price: $10 per month to start
  • Invoice customization
  • Automated workflows
  • Recurring payments
  • Automated payment reminders
  • Client information database
  • Detailed reporting

9. Sage 


Sage offers business accounting tools with its cloud accounting software that is designed to provide solutions for small businesses, independent agents, and startups in the insurance world. Sage has several plans and features available to track what people owe, create and send invoices, and even calculate taxes and handle payroll.

Sage business cloud accounting includes mobile apps for iOS and Android to offer convenient access to billing on the go. Automatic bank reconciliation is available and there are even accounts payable and inventory management features included. It offers customization of features and mobile support, as well. 

  • Free option? No, but there is a 90-day trial
  • Price: Starts at $5 per month 
  • Cashflow forecasting
  • Taxes and compliance
  • Receipt capture
  • Payroll tools
  • Real-time sharing and collaboration

10. Xero

With Xero, business billing is simplified and you’ll be able to streamline everything from payments to back account integration and more. Xero offers easy bank account syncing, project tracking to keep client claims and needs organized, and interactive quotes that make sure that people know exactly what they’re paying for. 

Xero also offers reconciliation tools, automated payment reminders, and recurring payment features. It’s available on iOS and Android and has a mobile-friendly website so that you can access your billing and invoicing from anywhere. Plus, it’s scalable and can be customized to fit your exact needs. 

  • Free option? No, but a trial is offered
  • Price: $11 per month to start
  • Interactive quotes
  • Custom invoice creation
  • Electronic bank account syncing 
  • Reconciliation tools
  • Claim time and track expenses

Take your streamlined logistics one step further with Smith.ai

The apps listed here are all designed to help improve the situation that you’re facing when it comes to billing and payments. There are several different options that all work a little differently, but they also share the same purpose: to ensure that you get paid faster and easier and have fewer outstanding bills. That will allow you to spend more time focusing on your business and less time chasing down payments and trying to juggle all the tedious tasks of billing and accounting. 

You don’t have to hire a CPA or a bookkeeper or dedicate an entire department to AR. What used to take an army can now be done with any one of the tools on this list, which makes it much easier for startups and independent agents to build their success than ever before. If you’re not on board with a dedicated billing and payment platform yet, what are you waiting for? 

The only thing left to decide is which platform will be doing the work for you. Any of the tools that we reviewed above will be sure to deliver what you need, but they also have their pros and cons to consider when you’re looking to pin one down. Figure out what you like best, and then let us know what we can do to help. 

Our virtual receptionists can provide an array of customer service and support solutions, 24 hours a day, seven days a week—even when you’re sleeping, we’ll ensure your business never does. Schedule your Live Chat consultation now to discuss your needs and find out how our live chat, outbound calling, and other solutions can take your insurance agency one step further. Find us at hello@smith.ai or (650) 727-6484. 

Sean Lund-Brown

Sean Lund-Brown is a current Marketing Assistant for Smith.ai. A graduate from Metropolitan State University of Denver, Sean graduated with a BA in Music and an individualized degree in Teaching Vocal Pedagogy.

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