Sean Lund-Brown

Sean Lund-Brown is a current Marketing Assistant for Smith.ai. A graduate from Metropolitan State University of Denver, Sean graduated with a BA in Music and an individualized degree in Teaching Vocal Pedagogy.

Articles by Sean Lund-Brown

30 Marketing & Sales Terms Every Small Business Owner Must Know

May 16, 2023
30 Marketing & Sales Terms Every Small Business Owner Must Know
Learning marketing and sales terms can help you build more effective campaigns to generate and convert leads. Our company can screen leads for you.
Read more

30 Customer Service Terms Every Small Business Owner Must Know

May 15, 2023
30 Customer Service Terms Every Small Business Owner Must Know
Building effective customer service strategies involves learning key terms in the industry. We teach you definitions for customer service terms.
Read more

How to Manage Business Reviews on Google, Yelp, BBB, and Angi

May 15, 2023
How to Manage Business Reviews on Google, Yelp, BBB, and Angi
Whether you need to learn how to set up your business profile or handle negative reviews, we provide a guide on how to navigate Google, Yelp, BBB, and Angi.
Read more

How to Hire and Train Managers and Set Them Up for Success

May 15, 2023
How to Hire and Train Managers and Set Them Up for Success
There are particular qualities to look for and paths to take when hiring and training great managers to work in a virtual or hybrid office environment.
Read more

How to Hire and Retain Great Salespeople for Your Small Business or Startup | Essential Business Owner Skills

May 15, 2023
How to Hire and Retain Great Salespeople for Your Small Business or Startup | Essential Business Owner Skills
To hire and retain great salespeople, vet candidates with a thorough interview process. Offer incentives and opportunities for professional development.
Read more

The Small Business Owner’s Guide to Getting the Right Loans

May 15, 2023
The Small Business Owner’s Guide to Getting the Right Loans
This small business owner’s guide will give you some insight into the types of loans you may qualify for and the benefits of getting loans.
Read more

How to Hire and Retain Great Customer Service Staff for Your Small Business | Essential Business Owner Skills

May 15, 2023
How to Hire and Retain Great Customer Service Staff for Your Small Business | Essential Business Owner Skills
Customer service can be difficult but also incredibly rewarding. Staff members with the ability to work with difficult clients and situations, solve problems, and brighten up a customer's day are priceless. For employers, finding an individual who is realistic and positive about the job is an absolute must. These are the employees you want; the ones who will work hard for your company, take pride in their work, and should never be taken for granted. Hiring great staff for your small business can be daunting, but there are many ways to do so.
Read more

How to Boost Local SEO for Businesses with Multiple Locations

May 5, 2022
How to Boost Local SEO for Businesses with Multiple Locations
Local SEO can be tricky, but once you have a grasp of how it works and what the best practices are, it will become much easier to handle. Since as many as 46% of searches are made on Google for local businesses, and 76% of those searches will result in a visit to the store within 24 hours, it’s critical that your local SEO is on point. When you have more than one location, it might be a bit more work, but it’s still just as simple. Here’s what you need to know.
Read more

Learn the NATO Phonetic Alphabet and Why It Works

May 3, 2022
Learn the NATO Phonetic Alphabet and Why It Works
NATO developed the phonetic alphabet to prevent miscommunications and spelling mistakes, especially when communication is taking place between people from different countries or with different accents and dialects. In 1956, it debuted as a tool for pilots to communicate effectively and within a few years, it was the standard, established universal phonetic alphabet to be used for all civilian, military, and amateur radio communication.
Read more

What Are Local SEO Citations?

April 27, 2022
What Are Local SEO Citations?
Local SEO refers to the use of location-based keywords in your website content, directory listings, and other online profiles. You can even incorporate local terms into your Facebook and other social media accounts, maximizing the chances that your business will be found when people search for your specific industry and the area in which they live.
Read more