The 10 Best Virtual Assistant Services to Get Your Admin Work Under Control

Samir Sampat

Regardless of the size of your business, you might not have the means to handle all the administrative tasks involved in day-to-day operations. Fortunately, you don’t have to do it all on your own. Today, there are plenty of virtual assistant services out there that you can outsource to handle all the details while you focus on the big picture of running your business. 

Virtual assistants come in all shapes and sizes, from independent contractors and individual assistants to full-service teams like the dedicated agents at Smith.ai (more on our solutions later). The key is figuring out what your business needs, whether that’s one person, a few people, or a full staff to take things off your plate. 

Virtual assistants can handle all kinds of tasks. They can answer calls, take messages, schedule appointments, screen leads, collect payments, and so much more. Plus, when you choose the best services, you’ll be able to customize a strategy that meets your admin work demands, no matter how big or small those may be. 

Hiring an assistant in-house might be outside of your budget or means. It might even be something that you just don’t need yet. Some businesses and solopreneurs will never need a full-time receptionist on their payroll, which is why these services have become so popular. It gives you the solutions you need, exactly how you need them. 


The difference between virtual assistants and virtual receptionists


At Smith.ai, we call our team virtual receptionists, but really, they are a lot more than that. Typically, “receptionist” suggests that the primary role is communications, with admin coming second. On the other hand, virtual “assistant” suggests someone who is more of a general administrative or business assistant. They could even handle things like fielding your emails for you and notifying you of which ones need your attention, and so forth. 

Ultimately, the only real difference between a virtual assistant and a virtual receptionist, besides the name, is the scope of the work that they do—and that can vary from one company or provider to another. And in either case, you can choose your own set of assigned tasks, or have an assistant that just handles what you need on an as-needed basis. 

It’s about finding the right person (or people) for the job, regardless of their title. In the list below, we’ll look at 10 options for virtual assistance that offer impressive solutions. Then, we’ll take a closer look at the solutions from the team here at Smith.ai to help you see just how much more you can get when you upgrade to a full-service virtual receptionist solution. 


The 10 best virtual assistant services 

1. Virtual Employee

This platform is one of the highest-rated virtual assistant services available today. The platform includes plenty of tech and automation, along with a team of more than 1,500 people ready to take on all kinds of tasks. They even have specialists for things like legal and medical needs. They have helped businesses around the world in several ways. 

Virtual Employee goes well beyond basic admin solutions, offering solutions for content marketing, digital marketing, finance, mobile development, and so much more. They invite people to contact them with service requests and make it easy for you to find the assistant that suits your needs. 

  • Price: Varies depending on service
  • Dedicated expertise for various industries
  • Plenty of testimonials and reviews from other users
  • Assistance with tons of business tasks
  • Pro Bono services available for charities
  • 1,500+ agents available to assist


2. Upwork 

Upwork is a unique site designed to help both freelancers and businesses find each other. They have a Talent Marketplace where jobs are posted and pros can post their profiles, and there’s even a project catalog that allows users to buy various projects that are up for sale. If you want the full service of the site, there’s even a Talent Scout to help. 

Upwork charges variable rates for services. You can list a rate if you’ve got a budget for your assistant needs, or you can let people bid on the project to see what kind of rates they’re charging. 

  • Price: Variable
  • Find all kinds of talent for your SMB
  • Hire freelancers as needed
  • Free signup and browsing lets you see what the options are
  • Get more than just virtual assistants


3. Fancy Hands

This is another leading virtual assistant service that you can consider when it comes to your business. Fancy Hands offers a dedicated assistant that can handle everything that you need, along with plenty of comprehensive plans to ensure that every business gets that and more. They offer rollover credits so that nothing goes to waste, and you can even send requests via text, email, or phone call. You can enjoy app integrations, scheduling integrations, special projects, and more. 

Fancy Hands allows you to choose how often you’ll need help and then choose a plan that fits your needs. They offer temporary and ongoing solutions and ensure that you get what suits your needs, no matter what those might be. 

  • Price: $17.99 per month to start
  • Pricing based on the number of requests per month
  • Special projects and teams available
  • Purchasing, scheduling, and other solutions offered
  • Full-featured virtual assistant services


4. MyOutDesk

MyOutDesk offers virtual assistant services for all kinds of needs. The company offers a range of affordable plans and support and offers 50% savings compared to hiring someone in-house to do the work. You can enjoy access to a full team of assistants that are experienced and well-versed in the skills necessary for the job. The professionals here have a lot of services to offer.

You can schedule a consultation to discuss how their services can solve your virtual assistant needs, and you can delegate as much or as little as you want. MyOutDesk provides a custom business model for each client and ensures that you get the services that you need, from admin help to inside sales assistants, marketing assistants, and more. 

  • Price: Starts at $1,788 per month for a full year of assistance
  • Dedicated assistants with skilled training
  • Consultations available
  • Affordable plans 
  • Pick and choose which services you need


5. Belay

Belay is a professional service that delivers top-quality assistants to companies in need of a helping hand. All of the assistants within this company have a bachelor's degree or higher and are specially trained in different areas of virtual work and assistant services to provide everything that you need. They can handle everything from basic admin assistance to project coordination and more. 

Belay offers a selection of services and plans to suit the needs of your business. They offer website services, social media assistance, virtual assistance for phone support and chat, and so much more. You can even find accounting and bookkeeping assistance, and plenty of other solutions. 

  • Price: $340 to $360 for 10 hours of work 
  • Assistants available for all business needs
  • U.S.-based professional support
  • Highly educated and trained professionals
  • Custom plans available


6. Time etc

Time etc was founded in 2017 and offers some of the best virtual assistant services that you’ll find today. The team is led by the personal assistant that used to work for Richard Branson, ensuring that you get the best professional assistance out there. There are more than 22,000 clients that use this site currently, and they have a 10-step selection process that ensures you get the dedicated assistance that you deserve. 

You can even request services via mobile on the app and enjoy a 100% money-back guarantee on all the services that you get. They have packages that are affordable and there are no setup costs. Plus, unused hours will rollover. 

  • Price: $290 per month to start for 10 hours
  • Money-back guarantee
  • Custom assistant assignment 
  • Dedicated skillsets and assistants available
  • Unused hours rollover to ensure no time lost


7. Woodbows

When you want dedicated virtual assistance that helps improve profits, this service should be on your list. The employees are monitored, and they are all experienced to provide the necessary skillsets for businesses of all kinds. 

Woodbows also offers a 94.8% customer satisfaction rating and assistants can be reached by phone, chat, or video at any time of the day. They can schedule everything for you, handle other admin tasks, and provide a guarantee for all they do. 

  • Price: $49 per week for 4 hours 
  • 24/7 assistant availability
  • Discounts for annual payments 
  • Highly educated assistants available


8. Prialto

Prialto is designed for the business that needs professional solutions. It’s a service that is best used by enterprise teams and large corporations, but it can do a lot of different things for different companies. The service offers executive assistance in several different areas, from task management to professional networking and everything in between. They’ve garnered some of the top rankings in their industry, too. 

Prialto offers virtual services for teams, organizations, and individuals alike. There are plans in place to ensure that your business gets the ideal solution, including an analysis that determines what skills and assistance would best benefit your organization. You can pick and choose the services that you get, and more. 

  • Price: $1,350 per month to start for individuals, $4,050 for teams
  • Month-to-moth service
  • Trained professionals available for various assistance needs
  • Monthly consultations available 
  • Individual customization of services


9. Magic

Magic is a great company to choose when you need dedicated virtual assistants that can help with various business tasks. They have sourced more than 10,000 assistants in their time, and they provide candidates that match the needs of your business. This company is best known for rush work, but they really can do it all.

Magic offers pay-as-you-go services so that you get what you need when you need it. You can get a dedicated assistant with an unmanaged plan starting at just $10 per hour, but there are a lot more services available, too. Business plans include premium solutions and an account manager. 

  • Pricing: Starts at $10 per hour
  • Monthly rates available for business plans
  • Dedicated skilled assistants
  • 24/7 access to your team 
  • Account manager available for business plans


10. MyTasker

With MyTasker, businesses in the US and UK can find professionals to assist with all kinds of tasks. The company offers dedicated assistants with an account manager for every company and includes all kinds of services for businesses of all sizes. You can find assistance for admin work, accounting, writing and editing, development and design, digital marketing, IT support, and more. 

MyTasker offers a trial for anyone who wants to check it out, and you can get 10 hours of assistance for just $140 for 30 days. You can also hire a full-time virtual employee for the low cost of $1,200 per month for five days a week. Plus, you get to set the business hours. This platform has a lot to offer for the business that needs a little help. 

  • Price: $140 for 10 hours or $1,200 per month for a full-time assistant
  • Discounts for annual pricing
  • Free trial available
  • Assistants can perform all kinds of tasks 
  • Available in the US, UK, Australia, and India
  • Business setup assistance available


Or get everything done in one place when you partner with the virtual receptionists at Smith.ai

Hiring a virtual assistant is always a craps shoot—some offer full-service plans, some specialize in certain tasks or industries, and then others will do just about anything that you want—it can be hard to narrow things down. Fortunately, there’s a better solution. The 24/7 live agents at Smith.ai can deliver everything that you need, all wrapped in a custom plan that fits the needs of your business. 

Our dedicated virtual receptionists can handle all kinds of routine tasks and needs:


We also offer something else a lot of virtual assistants don’t: transparent pricing and service information. Whether you’re looking for a few helping hands or a full-service solution, we’ve got you covered, and we’ll never keep you in the dark about what it all costs. 

An assistant is great, but imagine what your business could do when you have a dedicated team of agents handling all of your communications and admin needs. No matter how big or small those needs might be, we’ve got you covered. 

To learn more, schedule a consultation to discuss how the 24/7 virtual receptionists at Smith.ai can become the right hand your business needs. You can also reach us at hello@smith.ai or (650) 727-6484.

Samir Sampat

Samir Sampat is a Marketing and Events Associate with Smith.ai. He has experience working with businesses of all sizes focusing on marketing, communications, and business development.

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