The 10 Best Virtual Assistant Services to Get Your Admin Work Under Control

Mired down under mounting admin tasks? Paperwork and communication getting in the way of actually doing what you do best within your business? If so, it’s time to consider hiring an assistant. And while you might not have the budget or time to hire an in-house assistant, virtual assistant services can offer expert solutions and the scalability that you need.

If you’ve never worked with a virtual assistant service before, choosing one can be a little daunting. We’ve ranked the 10 best virtual assistant services to make the process easier. However, before we get into the list, let’s take a quick look at what you need to know before you start comparing options.

How to choose a virtual assistant service

Choosing a virtual assistant service is like selecting any other business partner. You need to make an informed decision based on accurate, actionable information. Here are some of the key areas you’ll want to focus on:

• Services: First, make sure that the VA service offers the services you need, whether that’s call overflow answering, appointment setting, client outreach, or something else.

• Availability: Is the VA service available when you need it? Make sure that they can actually take the extra work off your plate in a timeframe that works for you.

• ‍Reviews: Check the reviews of any VA service you’re considering. Go beyond the reviews highlighted on the service’s website and check out what customers have to say on third-party review sites.

• ‍Cost: How much does the virtual assistant service cost? Many charge by the hour, but some offer weekly, monthly, or annual packages.

A virtual assistant service can be an invaluable investment that lets you refocus on what matters most. Now that you understand how to choose a VA service let’s discuss the 10 best VA services available.

The 10 best virtual assistant services 

1. Time etc

Time etc was founded in 2017 and offers some of the best virtual assistant services that you’ll find today. The team is led by the personal assistant who used to work for Richard Branson, ensuring that you get the best professional assistance out there. There are more than 22,000 clients that use this site currently, and they have a 10-step selection process that ensures you get the dedicated assistance that you deserve. 

You can even request services via mobile on the app and enjoy a 100% money-back guarantee on all the services that you get. They have packages that are affordable, and there are no setup costs. Plus, unused hours will roll over.  

• Price: $360 per month to start for 10 hours

• Money-back guarantee

• Custom assistant assignment 

• Dedicated skillsets and assistants available

• Unused hours rollover to ensure no time lost

2. Prialto

Prialto is designed for the business that needs professional solutions. It’s a service that is best used by enterprise teams and large corporations, but it can do a lot of different things for different companies. The service offers executive assistance in several different areas, from task management to professional networking and everything in between. They’ve garnered some of the top rankings in their industry, too. 

Prialto offers virtual services for teams, organizations, and individuals alike. There are plans in place to ensure that your business gets the ideal solution, including an analysis that determines what skills and assistance would best benefit your organization. You can pick and choose the services that you get and more. 

• Price: $1,450 per “unit” per month

• Month-to-month service

• Trained professionals available for various assistance needs

• Monthly consultations available 

• Individual customization of services

3. Magic

Magic is a great company to choose when you need dedicated virtual assistants that can help with various business tasks. They have sourced more than 10,000 assistants in their time, and they provide candidates that match the needs of your business. This company is best known for rush work, but they really can do it all.

Magic offers pay-as-you-go services so that you get what you need when you need it. You can get a dedicated assistant for just $400 per week, but you can also hire executive assistants. Business plans include premium solutions and an account manager. 

• Pricing: $400 per week for virtual assistants ($600 for executive assistants)

• Monthly rates available for business plans

• Dedicated skilled assistants

• 24/7 access to your team 

• Account manager available for business plans

4. Fancy Hands

This is another leading virtual assistant service that you can consider when it comes to your business. Fancy Hands offers a dedicated assistant that can handle everything that you need, along with plenty of comprehensive plans to ensure that every business gets that and more. They offer rollover credits so that nothing goes to waste, and you can even send requests via text, email, or phone call. You can enjoy app integrations, scheduling integrations, special projects, and more. 

Fancy Hands allows you to choose how often you’ll need help and then choose a plan that fits your needs. They offer temporary and ongoing solutions and ensure that you get what suits your needs, no matter what those might be. 

• Price: $17.99 per month to start (3 tasks/requests per month)

•  Pricing based on the number of requests per month

• Special projects and teams available

• Purchasing, scheduling, and other solutions offered

• Full-featured virtual assistant services

5. Belay

Belay is a professional service that delivers top-quality assistants to companies in need of a helping hand. All of the assistants within this company have a bachelor’s degree or higher and are specially trained in different areas of virtual workand assistant services to provide everything that you need. They can handle everything from basic admin assistance to project coordination and more. 

Belay offers a selection of services and plans to suit the needs of your business. They offer website services, social media assistance, virtual assistance for phone support and chat, and so much more. You can even find accounting and bookkeeping assistance and plenty of other solutions. 

• Price: By quote only

• Assistants available for all business needs

• U.S.-based professional support

• Highly educated and trained professionals

• Custom plans available

6. OkayRelax

Looking for an affordable virtual assistant service that doesn’t require you to sacrifice quality or services? Check out what OkayRelax has to offer. It’s one of the most affordable virtual assistant services on the market, and you’ll find plenty of solutions on offer, including some that aren’t available through other platforms.

In addition to the company’s affordability, you’ll find that these assistants will check in for approval in the initial stages of a project. They can also make online purchases for you with specified credit cards. Inbox and social media management, job search, gift giving, resume creation, and interview/appointment scheduling are just some of the services on offer.

However, OkayRelax does not offer customer support over the weekend, and not all VAs work weekends and holidays. If you require holiday or weekend work, you’ll need to decide ahead of time.

• Price: Starts at $29.95 per month for the lowest of the company’s three service tiers

• Tiers to fit any need, from busy parents to entrepreneurs to SMB owners

• Dedicated account managers with higher tiers

• Expert help with many business-related tasks

• Time is deducted on a per-minute basis

7. Upwork 

Upwork is a unique site designed to help both freelancers and businesses find each other. They have a Talent Marketplace where jobs are posted, and pros can post their profiles, and there’s even a project catalog that allows users to buy various projects that are up for sale. If you want the full service of the site, there’s even a Talent Scout to help. 

Upwork charges variable rates for services. You can list a rate if you’ve got a budget for your assistant needs, or you can let people bid on the project to see what kind of rates they’re charging. 

• Price: Variable

• Find all kinds of talent for your SMB

• Hire freelancers as needed

• Free signup and browsing lets you see what the options are

• Get more than just virtual assistants 

8. MyOutDesk

MyOutDesk offers virtual assistant services for all kinds of needs. The company offers arange of affordable plans and support and offers 50% savings compared to hiring someone in-house to do the work. You can enjoy access to a full team of assistants who are experienced and well-versed in the skills necessary for the job. The professionals here have a lot of services to offer.

You can schedule a consultation to discuss how their services can solve your virtual assistant needs, and you can delegate as much or as little as you want. MyOutDesk provides a custom business model for each client and ensures that youget the services that you need, from admin help to inside sales assistants, marketing assistants, and more. 

• Price: Starts at $1,988 per month for a full year of assistance

• Dedicated assistants with skilled training

• Consultations available

• Affordable plans

• Pick and choose which services you need

9. WoodBows

When you want dedicated virtual assistance that helps improve profits, this service should be on your list. The employees are monitored, and they are all experienced to provide the necessary skill sets for businesses of all kinds. 

Woodbows also offers a 94.8% customer satisfaction rating, and assistants can be reached by phone, chat, or video at any time of the day. They can schedule everything for you, handle other admin tasks, and provide a guarantee for all they do. 

• Price: $699 per week for 40 hours 

• 24/7 assistant availability

• Discounts for annual payments 

• Highly educated assistants available

10. Zirtual

Sometimes, you need help with specific tasks. Zirtual offers access to US-based, college-educated professionals with a focus on bookkeeping and financial management. However, don’t assume that you can only hire accountants here. Zirtual assistants can handle email and data entry, calendar management, website maintenance, travel booking, event planning, and a lot more.

The company guarantees a two-hour response time to any request, and you can pause your account while you’re out of town or on vacation. However, hours do not roll over from month to month, so make sure you use them, or you’ll lose them.

• Price: $549 per month for the Entrepreneur plan

• 12 hours of task work per month (scales with each pricing tier)

• College-educated professionals

• Only US-based VAs

• Can handle tasks other VA services cannot

Or get everything done in one place when you partner with the virtual receptionists at Smith.ai

Hiring a virtual assistant can be a great investment. It can also be a waste of time, money, and effort. As you can see from our rundown, the various virtual assistant services out there can offer a broad range of solutions, but few of them do it all. They can also be surprisingly expensive. There’s a better option: working with the 24/7 virtual receptionist here at Smith.ai.

Don’t let the title fool you. We might call them “virtual receptionists,” but our team handles many of the admin tasks that are eating into your ability to run a successful business or find work/life balance. We also offer customized plans that are tailored to your unique needs, goals, budget, and growth plan. Some of the tasks we can handle on your behalf include:

• Overflow and after-hours call answering

• 24/7 live website chat

• SMS message answering

• Lead intake and qualification

• Appointment scheduling

• Payment collection

• CRM integration

• Temporary receptionists

• Bilingual answering

• And so much more!

Whether you need professional help catching overflow calls or a full-time virtual receptionist team to handle multiple admin tasks, we can help. To learn more, schedule a consultation to discuss how our experts can free you to focus on what matters most. You can also reach us at hello@smith.ai or (650) 709-2975.

‍