Zapier connects your favorite apps and software platforms so you can automate your workflow. Through a series of triggers and actions in Zapier, you can set up notifications, send emails, share on social, and automate thousands of processes that you are currently doing by hand.
We are excited to announce that Smith.ai Web Chat now integrates with Zapier, which opens up a world of options in using contact information and transcripts from your website chat conversations. For example, you can have each web chat transcript sent to the web visitor automatically after the conversation ends. Read on to get started.
When you connect Smith.ai Web Chat with Zapier, you can use the information gathered in your web chat conversations to follow up with and manage new leads. Add your Smith.ai Chat account to Zapier and then you can send web visitor email addresses, names, contact notes, and transcripts wherever you need them. Automatically populate your contact management platform with new lead info or send follow-up emails to stay in touch with new leads after the chat finishes.
For example, if you use Google Spreadsheets to manage your leads, you can set up a Zap to have chat info automatically added to your spreadsheet. Or you could have your web visitor sent a follow-up email thanking them for the conversation and giving them more information on your services. Take a look at all the apps Zapier integrates with for more inspiration.
Connecting these accounts is easy, and you only need to do it once to create as many Zaps as you want!
Please note: Zapier integration is an add-on service and will incur a $0.50 fee per each use.
Get fewer interruptions and convert more website leads when you have our professional agents answer chats on your website for you. Sign up for our 10-chat / 30-day free trial today.