How to Get 24/7 Live Chat Coverage on Your Website When Your Team Only Works 9-5
June 12, 2023
Smith.ai live chat can be set to automatically “turn on” to work around your office hours, on the weekends, and even during holiday breaks. Capture every lead, even after-hours, without needing to hire or train extra staff.
New! Connect 1000s of Apps with Smith.ai's Public Zapier Integration
May 3, 2021
We’re excited to announce that the Smith.ai Zapier integration is publicly available. You can now set up integrations with thousands of web apps — streamlining the process of adding calls and chats to the tools you already use.
Top 10 Scheduling Software for IT Consultants: Free & Paid Tools to Manage Your Calendar
February 22, 2021
Searching for the right calendar and booking software for your IT consultancy? We'll cover the top ten scheduling solutions, including cost, features, integrations, and security. Look no further: The right scheduling software is on this list.
Top 10 Scheduling Software for Marketing Agencies: Free & Paid Tools to Manage Your Agency’s Calendar
February 19, 2021
Scheduling software for your marketing agency should be flexible, sync properly with your CRM and calendar, and be accessible on all platforms. Here's ten free and paid platforms, included features, CRM integrations, and anything else you'd want to know before choosing booking software.
Top 10 Scheduling Software for Finance & Wealth Advisors: Free & Paid Tools to Manage Your Calendar
February 18, 2021
The financial advisor's list of the best scheduling and booking software. You'll find the software for your firm in this list, no matter your appointment types, employee needs, and budget. Try one out and see how it takes extra work off your plate (so you can get back to work).
Top 10 Scheduling Software for Lawyers: Free & Paid Tools to Manage Your Law Firm's Calendar
February 17, 2021
Law firms face challenges when it comes to appointment scheduling — you must comply with legal standards and regulations, while also balancing a mixture of appointment types, court dates, etc. So, to take extra work off your plate, here are 10 scheduling apps and platforms that might help!
New! Have All Your Calls Answered by Spanish-Speaking Bilingual Receptionists
December 10, 2020
Many U.S.-based businesses offer services to English- and Spanish-speaking customers, which is why we have a team of bilingual receptionists on staff. Now, with our new dedicated Spanish line, you can opt to have incoming calls answered by one of our Spanish-speaking receptionists!
New! Request a Call-Back from Your Smith.ai Call Summary or Dashboard
December 4, 2020
Smith.ai is an inbound and outbound answering service — we don't just take calls for your business, we can make them too. Now, you can click a link in your call summary to request a call-back and we'll make the call faster than ever!
Introducing the Smith.ai Partner Portal: One Account to Manage Your Clients
December 3, 2020
In the past year, Smith.ai has partnered with agencies of all sizes to bring call answering and chat services to their clients. Now we have a partner portal where these agencies can manage all their accounts in one place!
5 Ways to Improve Online Lead Conversion with Chat Funnel Performance Tracking
August 6, 2020
Use the Smith.ai playbook funnel tracker to learn even more about your online leads and improve conversion and sales. Analyze how your leads are interacting with your chat widget and use our tips for increasing completing rate and generating more qualified leads.