Blog: Business Solutions

Today’s businesses have different operational trends than those that have come before them. Many companies are taking advantage of cloud technology and migrating to the virtual world, which invites them into a whole new selection of providers to assist them along the way. Known as “as a service” solutions, these are helping provide a better customer experience and improve business communications in the cloud.

In the growing economy of cloud-based services, communication solutions are changing the way that businesses operate, including their options for providing the appropriate resources for their audience. This includes the “as a service” collection of companies and systems designed to make business communications easier. Many of these products are software-based, which is where the use of the cloud comes in. Cloud hosting allows for partnerships and shared communications solutions so that you don’t have to do it on your own.

Are you losing leads after a bad first call? Dealing with clients on back-to-back calls? The last thing you want is to frustrate callers who reach your business by phone, whether they're new leads or existing clients. First impressions matter, and so does consistent client service. Improve your lead engagement and customer retention with these helpful phone answering tips.

When you’re using a VoIP service, you’re essentially making calls over an Internet data line instead of a traditional telephone line. Therefore, you’re bound to occasionally encounter the same type of issues with connectivity, latency, and other glitches when you’re taking and making calls on these platforms. Fortunately, for all the different problems out there, there are just as many solutions.

We review 14 sales enablement tools on the market that you can use to improve the productivity of your sales team.

Read more about the eight essential website integrations needed for your salon to increase client bookings in this guest post.

Stock photos and images are essential parts of marketing these days. You certainly don’t have the time to create and curate your own photo collections, but you’re not going to succeed without visual content. We’ve talked a lot about the value of photos, videos, and other visual content in the marketing of your business.

Segmenting and defining audiences is a large part of marketing. While blanket marketing is sometimes effective, targeted marketing ensures that you’ll attract the right audiences at the right time. There are also several different ways that you can go about segmenting your audiences. In this guide, we’ll discuss the value of psychographic information.

There are a lot of different sales strategies, training tools, and resources that people turn to when they’re trying to help their sales team boost performance. Of course, everyone has their preferences and might tell you that theirs is the “surefire” solution—but that’s just the thing. There is no single solution that works for everyone. It’s about finding the methods and theories that are out there and then applying them to your organization.