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24/7 AI RECEPTIONISTS
Receptionist Service for Taxi Companies
The AI Receptionist from Smith.ai becomes your taxi company's partner, handling calls 24/7 with AI-first efficiency and human support. Book rides, manage dispatch requests.
Ride requests never stop coming
Calls come in when drivers are navigating traffic, handling pickups, or managing multiple bookings. Your AI Receptionist captures ride requests, schedules pickups, collects payment details, and logs information instantly in your systems. With our AI-first service backed by human support for escalations, customer transportation needs never hit voicemail.
Keep eyes on the road while AI handles the calls
The AI Receptionist from Smith.ai becomes a part of your taxi operation, greeting every caller professionally and capturing essential ride information through structured intake questions. By collecting pickup location, destination, passenger count, and payment method upfront, your AI Receptionist coordinates efficient dispatch based on driver availability and service areas.
The most advanced and customizable call handling solution available
The AI Receptionist from Smith.ai combines cutting-edge AI technology with optional human support to deliver unmatched call handling capabilities. Unlike competitors who offer basic subscription services, we provide white-glove implementation and ongoing support to ensure your success.
What sets Smith.ai apart:
- Custom AI configuration with prompts and instructions tailored specifically to your business needs and goals
- True 24/7 coverage with intelligent call routing and seamless human escalation when needed
- Complete call handling including complex scheduling, payment processing, and sensitive conversations
- Advanced CRM integration with 7,000+ business tools and custom workflow automation
- Dedicated onboarding support with sales engineers and account managers ensuring optimal setup
- North America-based receptionists to support callers when needed
- Professional representation that adapts to your brand voice and industry requirements
Intelligent call analytics give your taxi service the lead
Make better business decisions with real-time call data powered by AI, visualized in your Smith.ai dashboard. Every call summary includes actions completed, caller disposition, priority, call recording and transcription. Track ride patterns, peak demand times, and customer preferences to predict business growth, fleet needs, and ROI with superior accuracy.
of consumers expect an immediate response to a sales inquiry
of lead generation budgets are wasted on leads who are never contacted
of customers who receive excellent service spend up to 14% more
Looking for 100% human-powered coverage?
While our AI Receptionist with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That’s why Smith.ai also offers comprehensive virtual receptionist plans with 100% live, North America-based agents answering your calls 24/7.
Our virtual receptionist plans provide dedicated human agents trained specifically on your business and industry.
Complete Human Coverage When You Need It
Smith.ai is trusted by 5,000+ businesses
"The month after hiring Smith.ai, our revenue increased by 25%! Comparing last January [before Smith.ai] to this January [after hiring Smith.ai], revenue increased by 40%. Their outbound calling works so well. We close 80% of the viable DUI cases we get. Before Smith.ai, I’d have to monitor the lead inbox. Now, Smith.ai is making the outbound call as soon as the lead comes in. They vet it for me, and I get to talk to only qualified leads. We essentially have a team of intake people [who] know our product and work directly for us."
Read case study
TALK TO OUR TEAM OF EXPERTS
Book a consultation
Improve customer experiences with 24/7 AI-powered engagement built specifically for your business. Unlike basic AI competitors that offer one-size-fits-all solutions, Smith.ai delivers infinite customization with white-glove implementation tailored to your exact needs and goals.
- Custom AI prompts engineered for your industry, terminology, and workflows
- Flexible call instructions that adapt to your unique business processes
- Intelligent call handling with seamless human escalation
- Personalized lead qualification matching your specific criteria
- Bilingual services configured to your customer base
- Native CRM integration with your existing tech stack
END-TO-END INTEGRATIONS
We play well with your software
Calls, appointments, and payments are automatically logged in your systems by our AI. Real-time syncing with over 7,000 integrations.
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View all integrations
END-TO-END INTEGRATIONS
We play well with your software
Calls, appointments, and payments are automatically logged in your systems by our AI. Real-time syncing with over 7,000 integrations.
View all integrations
Frequently asked questions
The best taxi answering services do much more than pick up phone calls and take messages for home and office. At Smith.ai, we provide virtual receptionists capable of a wide range of services from calling handling, to appointment scheduling services, lead intake, website chat, and more. Whether you need a virtual receptionist for full-time call handling, overflow support only, after-hours, or triage, here are the answers to the most common questions we receive from cab drivers and taxi service agents.
How does the AI Receptionist from Smith.ai integrate with existing taxi service systems?
What are the benefits of AI-first call handling for taxi services compared to traditional receptionists?
How does Smith.ai ensure the security and privacy of call data for taxi companies using their services?
Can the AI Receptionist from Smith.ai handle multilingual calls, and if so, which languages are supported?
What specific metrics and insights can taxi services gain from the real-time call analytics provided by Smith.ai?
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