AI answering service for Nail Salons

Calls come in, but you’re not always available to answer them. We capture leads, book appointments, collect payment, and log details instantly in your systems. Our human agents seamlessly step in when callers request to speak with someone directly or have complex inquiries that require detailed information collection and routing to the appropriate nail technician or salon manager.

The AI Receptionist from Smith.ai greets every caller professionally and captures essential appointment information through structured intake questions. By collecting key information upfront — such as service type needed (manicure, pedicure, gel, acrylics, nail art), preferred technician, appointment timing, special occasions or events, any allergies or sensitivities, and budget preferences — the system helps identify and prioritize appointments based on your salon's services and technician availability.

Make better business decisions with real-time call data, visualized in every Smith.ai client dashboard. Each call summary is enriched with actions completed, caller disposition, priority, relevance, call recording and transcription, and more. See the big picture with historical tables and charts to predict growth, costs, and ROI with superior accuracy.

Understanding your nail salon's call patterns helps optimize scheduling, identify peak booking times, and track which services generate the most interest. This intelligence enables you to make informed decisions about staffing, inventory, and service offerings while ensuring no opportunity is missed.