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24/7 AI RECEPTIONISTS
24/7 AI Receptionist for media and entertainment companies
Streamline talent and client communications with the AI Receptionist from Smith.ai. Our AI receptionist answers calls 24/7, blocks spam, captures new opportunities, and integrates seamlessly.
Focus on content creation while our AI receptionist manages communications
Your creative team's time is precious — you can't delegate video production, talent coordination, or content strategy, but you can hand off incoming communications to our AI receptionist. The AI Receptionist from Smith.ai can screen calls with intelligent lead qualification, schedule auditions and meetings directly on your calendar, collect payment information securely, and escalate sensitive talent or client matters to human support when needed.
Capture every opportunity while you focus on production
The AI Receptionist from Smith.ai greets every caller professionally and captures essential project information through structured intake questions. By collecting key details upfront — such as project type (video production, podcast recording, talent representation, or content creation), production timeline and budget parameters, talent availability requirements, and specific client needs — the AI Receptionist helps identify and prioritize opportunities based on your company's capabilities and current production schedule.
The most advanced and customizable call handling solution available
The AI Receptionist from Smith.ai combines cutting-edge AI technology with optional human support to deliver unmatched call handling capabilities. Unlike competitors who offer basic subscription services, we provide white-glove implementation and ongoing support to ensure your success.
What sets Smith.ai apart:
- Custom AI configuration with prompts and instructions tailored specifically to your business needs and goals
- True 24/7 coverage with intelligent call routing and seamless human escalation when needed
- Complete call handling including complex scheduling, payment processing, and sensitive conversations
- Advanced CRM integration with 7,000+ business tools and custom workflow automation
- Dedicated onboarding support with sales engineers and account managers ensuring optimal setup
- North America-based receptionists to support callers when needed
- Professional representation that adapts to your brand voice and industry requirements
AI-enhanced call intelligence drives better production results
Make smarter business decisions with real-time call data powered by artificial intelligence, visualized in every Smith.ai client dashboard. Every call summary is enriched with AI-generated metadata including actions completed, caller disposition, priority, relevance, call recording and transcription, and more. Track talent inquiries, production opportunities, and client communications with historical analytics to predict business growth, costs, and ROI with superior accuracy through intelligent insights.
of consumers expect an immediate response to a sales inquiry
of lead generation budgets are wasted on leads who are never contacted
of customers who receive excellent service spend up to 14% more
Looking for 100% human-powered coverage?
While our AI Receptionist with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That’s why Smith.ai also offers comprehensive virtual receptionist plans with 100% live, North America-based agents answering your calls 24/7.
Our virtual receptionist plans provide dedicated human agents trained specifically on your business and industry.
Complete Human Coverage When You Need It
Smith.ai is trusted by 4,000+ businesses
TALK TO OUR TEAM OF EXPERTS
Book a consultation
Improve customer experiences with 24/7 AI-powered engagement built specifically for your business. Unlike basic AI competitors that offer one-size-fits-all solutions, Smith.ai delivers infinite customization with white-glove implementation tailored to your exact needs and goals.
- Custom AI prompts engineered for your industry, terminology, and workflows
- Flexible call instructions that adapt to your unique business processes
- Intelligent call handling with seamless human escalation
- Personalized lead qualification matching your specific criteria
- Bilingual services configured to your customer base
- Native CRM integration with your existing tech stack
END-TO-END INTEGRATIONS
We play well with your software
Calls, appointments, and payments are automatically logged in your systems by our AI. Real-time syncing with over 7,000 integrations.
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View all integrations
END-TO-END INTEGRATIONS
We play well with your software
Calls, appointments, and payments are automatically logged in your systems by our AI. Real-time syncing with over 7,000 integrations.
View all integrations
Frequently asked questions
The best media and entertainment answering services do much more than pick up phone calls and take messages for entertainers. At Smith.ai, we provide virtual receptionists capable of a wide range of services from calling handling, to scheduling, to lead intake, to website chat, and more. Whether you need a virtual receptionist for full-time call handling, overflow support only, after-hours, or triage, here are the answers to the most common questions we receive from creative, entertainment, and media managers.
What are the cost advantages of using the AI Receptionist compared to hiring in-house reception staff for an agency?
How does the AI receptionist integrate with existing agency CRM systems and project management tools?
What customization options are available for tailoring AI call handling to agency-specific workflows?
Can the AI Receptionist handle calls in multiple languages, and how does it manage cultural sensitivity?
Why choose Smith.ai for agency support?
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