Calls come in when you're performing treatments or consulting with patients about procedures. We capture leads, book appointments, collect patient information, and log details instantly in your systems. With our AI-first answering service with human support as an extension of capabilities, potential patients never hit voicemail.
The AI Receptionist from Smith.ai greets every caller professionally and captures essential patient information through structured intake questions. By collecting key details upfront — such as treatment type desired, skin concerns, medical history relevant to treatment, scheduling preferences, and insurance information — the system helps identify and prioritize qualified patients based on your clinic's specialties and availability.
The AI Receptionist from Smith.ai combines cutting-edge AI technology with optional human support to deliver unmatched call handling capabilities. Unlike competitors who offer basic subscription services, we provide white-glove implementation and ongoing support to ensure your success.
What sets Smith.ai apart:
Make better business decisions with real-time call data powered by AI, visualized in your Smith.ai dashboard. Every call summary is enriched with AI-generated metadata including actions completed, caller disposition, priority, relevance, call recording and transcription, and more. Track treatment trends, peak booking times, and patient preferences through historical tables and charts to predict business growth, equipment utilization, and ROI with superior accuracy through our AI-powered analytics.
While our AI Receptionist with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That’s why Smith.ai also offers comprehensive virtual receptionist plans with 100% live, North America-based agents answering your calls 24/7.
Our virtual receptionist plans provide dedicated human agents trained specifically on your business and industry.
Improve customer experiences with 24/7 AI-powered engagement built specifically for your business. Unlike basic AI competitors that offer one-size-fits-all solutions, Smith.ai delivers infinite customization with white-glove implementation tailored to your exact needs and goals.
While other AI services leave you to figure it out alone, our expert team works closely with you to craft custom AI behavior that sounds like your business, follows your procedures, and delivers results that match your goals.
The AI Receptionist from Smith.ai offers laser clinics unique features through infinite customizations that go beyond standard call-handling services. One key distinction is the platform's ability to integrate with over 7,000 business tools, providing seamless workflow automation customized to your specific needs.
Smith.ai becomes your strategic partner with white-glove setup and comprehensive onboarding support, not just another vendor. The answering service adapts to your clinic's brand voice through custom AI prompts and flexible instructions — features not commonly available in generic subscription services. This personalized approach, combined with intelligent call handling with human oversight, ensures both flexibility and reliability.
You benefit from subscription-level pricing with enterprise-level customization — bespoke solutions typically only available with multi-year agency contracts. With call intelligence & metadata providing actionable insights and 24/7 coverage ensuring leads are captured beyond traditional business hours, Smith.ai delivers capabilities competitors often can't match. The swift AI call processing completes calls in just a few minutes, maintaining efficiency while professional receptionists provide support as an extension of capabilities when needed.
The AI Receptionist from Smith.ai seamlessly integrates with a wide array of business tools, ensuring laser clinics can effectively utilize existing systems without disruption. The service offers advanced integration capabilities working with over 7,000 business tools, including scheduling and patient management platforms essential for laser clinics.
This extensive compatibility supports seamless automation and workflow customization through automated yet personal call management. Whether using popular platforms for scheduling, CRM, or payment processing, the AI Receptionist ensures tools connect effectively, leading to enhanced productivity and reduced administrative burden.
With white-glove setup from onboarding specialists, clinics can customize AI instructions and routing protocols aligning with specific operational needs. The system excels at greeting callers, capturing leads, conducting intake for new patients, and appointment scheduling, all while syncing data automatically. This integration contributes to an optimized and personalized patient experience with minimal friction.
When comparing costs, an in-house receptionist is significantly more expensive than utilizing the AI Receptionist from Smith.ai. An in-house receptionist's salary typically averages $37,000 annually, but rises considerably with benefits like health insurance and paid leave, often reaching over $77,000 total annual expense.
The AI Receptionist from Smith.ai offers a cost-effective alternative starting at just $97.50 per month — representing substantial savings of approximately $75,000 annually. With overage pricing, you only pay per additional call beyond your allotted volume; you're never bumped into a higher plan. There are no setup fees or cancellation fees, providing complete flexibility.
For practices preferring more human involvement, AI-enhanced virtual receptionist plans start at $292.50/month. This subscription-level pricing with enterprise-level customization means you get bespoke solutions typically requiring multi-year contracts, now available at affordable monthly rates with wraparound account management ensuring ongoing success.
The call intelligence & metadata feature from Smith.ai empowers laser clinics to make informed business decisions through real-time data and valuable insights. This feature collects and analyzes metadata including actions completed during calls, caller disposition, priority, relevance, plus call recording & transcription.
By accessing these detailed analytics through your customer dashboard, clinics better understand patient behaviors and preferences, allowing you to tailor services and communication strategies effectively. The system's ability to conduct intake for new patients and assess caller fit provides valuable data about potential patients.
This intelligence identifies peak calling times and common patient inquiries, enabling clinics to optimize staffing levels through efficient lead capture and screening. Visualizing historical trends through detailed dashboards allows you to forecast demand, manage resources efficiently, and strategically plan marketing efforts. This data-driven approach with swift AI call processing enhances operational efficiency, supports improved patient satisfaction, and drives better business outcomes.
Partnering with Smith.ai becomes particularly beneficial for laser clinics experiencing high call volumes during peak hours or after-hours. Clinics often face challenges managing calls while ensuring clinicians focus on providing quality treatments without distraction. The AI-first answering service effectively handles these situations, ensuring no leads are missed with round-the-clock support.
The service excels when clinics need to enhance operational efficiency. With intelligent call handling with human oversight, staff can streamline administrative tasks like appointment scheduling and payment collection. Professional receptionists provide support as an extension of capabilities for complex scheduling or sensitive conversations, but like helpful retail staff, they don't provide medical advice, as that expertise stays with your clinicians.
For clinics facing budget constraints or unable to afford full administrative teams, Smith.ai offers a cost-effective alternative maintaining high service quality. With infinite customizations through custom AI prompts tailored to your practice, warm phone transfers when appropriate, and free spam blocking to eliminate disruptions, Smith.ai becomes your partner in delivering exceptional patient experiences while you focus on treatments.