Calls come in when you're operating equipment or meeting with property owners about design plans. We capture leads, schedule estimates, collect project details, and log information instantly in your systems. With our AI-first answering service with human support as an extension of capabilities, potential customers never hit voicemail.
The AI Receptionist from Smith.ai greets every caller professionally and captures essential project information through structured intake questions. By collecting key details upfront — such as property size, service type needed, maintenance or installation work, timeline requirements, and budget expectations — the system helps identify and prioritize qualified leads based on your service areas and specialties. Our human agents seamlessly step in when callers request to speak with someone directly or have complex landscaping projects that require detailed information collection and routing to the appropriate crew leader or estimator.
The AI Receptionist from Smith.ai combines cutting-edge AI technology with optional human support to deliver unmatched call handling capabilities. Unlike competitors who offer basic subscription services, we provide white-glove implementation and ongoing support to ensure your success.
What sets Smith.ai apart:
Make better business decisions with real-time call data powered by AI, visualized in your Smith.ai dashboard. Every call summary is enriched with AI-generated metadata including actions completed, caller disposition, priority, relevance, call recording and transcription, and more. Track seasonal patterns, popular services, and customer preferences through historical tables and charts to predict business growth, material costs, and ROI with superior accuracy through our AI-powered analytics.
While our AI Receptionist with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That’s why Smith.ai also offers comprehensive virtual receptionist plans with 100% live, North America-based agents answering your calls 24/7.
Our virtual receptionist plans provide dedicated human agents trained specifically on your business and industry.
Improve customer experiences with 24/7 AI-powered engagement built specifically for your business. Unlike basic AI competitors that offer one-size-fits-all solutions, Smith.ai delivers infinite customization with white-glove implementation tailored to your exact needs and goals.
While other AI services leave you to figure it out alone, our expert team works closely with you to craft custom AI behavior that sounds like your business, follows your procedures, and delivers results that match your goals.
The AI Receptionist from Smith.ai manages a comprehensive range of tasks essential for landscaping businesses. It excels at greeting callers, capturing leads, screening inquiries, and conducting intake for new leads with precision. The system provides appointment scheduling and payment collection for deposits or consultations, ensuring potential business opportunities are seamlessly captured.
With infinite customizations through custom AI prompts tailored to your business, the AI handles different caller types effectively. From new leads requiring detailed intake to existing customers needing support or scheduling adjustments, each receives appropriate handling. The system provides free spam blocking, routes vendor and supplier calls appropriately, and escalates emergency situations to professional receptionists as an extension of capabilities when personal attention is required.
This intelligent call handling with human oversight allows landscaping businesses to maintain high productivity and customer satisfaction. With swift, efficient call handling completing in just a few minutes and wraparound account management from our team, Smith.ai becomes your partner in delivering exceptional service, not just another vendor.
Using the AI Receptionist from Smith.ai is significantly more cost-effective than hiring a traditional in-house receptionist. While an in-house receptionist includes salary, benefits, and overhead totaling an average of $77,000 annually, the AI Receptionist from Smith.ai starts at just $97.50 per month; this is only a fraction of traditional staffing costs.
With overage pricing, you only pay per additional call beyond your plan's volume; you're never bumped into a higher pricing tier. There are no setup fees or cancellation fees, providing complete financial flexibility. The AI-enhanced virtual receptionist service, which includes professional receptionists with AI support, starts at $292.50 per month.
These savings make Smith.ai attractive for businesses seeking subscription-level pricing with enterprise-level customization. You get 24/7 availability, swift AI call processing, and comprehensive customer service that might otherwise require multiple staff members. The bespoke, flexible solution typically only available with multi-year agency contracts is now accessible at affordable monthly rates.
The AI Receptionist from Smith.ai enhances lead capture through 24/7 availability, ensuring no call goes unanswered, even after hours when traditional services would be unavailable. This constant accessibility is pivotal for capturing potential leads, with efficient lead capture and screening that responds immediately to inquiries.
The AI-first approach provides smart lead screening with human follow-up, ensuring prompt response times crucial for the 82% of consumers expecting immediate replies. By integrating seamlessly with CRM systems through our 7,000+ integrations, Smith.ai ensures efficient lead management and automated follow-up processes.
Customer satisfaction improves significantly through professional service with bilingual answering options when needed. Callers can request human assistance at any time, and the system automatically identifies when professional support would enhance the experience. With warm phone transfers and personalized interaction from professional receptionists as an extension of AI capabilities, customers feel valued and understood. This automated yet personal call management helps landscaping businesses focus on core tasks while maintaining exceptional customer communication.
Customizing the AI Receptionist from Smith.ai involves a strategic approach with white-glove setup ensuring the system becomes your partner in business success. You'll work closely with onboarding specialists who provide comprehensive onboarding support to define specific requirements and communication styles matching your brand voice.
The process begins with creating custom AI prompts and flexible instructions — infinite customizations programmed to handle inquiries, schedule appointments, and provide information mirroring your unique tone and preferences. We won't drop you in the ocean like competitors who just offer subscriptions. Instead, our wraparound account management ensures ongoing optimization.
Integration with existing systems ensures seamless workflow continuity. The AI Receptionist connects with over 7,000 business tools through advanced CRM integration, allowing comprehensive call handling and data management. Customization includes specific protocols for different caller types — new leads, existing customers, emergency situations — each with tailored routing rules and information collection requirements. This creates a unified, branded customer experience with swift, efficient call handling that truly represents your landscaping business.
A landscaping business might choose the AI-enhanced virtual receptionist service starting at $292.50/month in scenarios requiring more extensive human involvement. This includes situations with intricate scheduling needing personalized attention or when handling payment-sensitive information requiring professional receptionists to ensure security and compliance.
Businesses frequently encountering high-stakes interactions or sensitive customer matters benefit from the human oversight this service provides. Professional receptionists excel at de-escalating emotions, showing compassion, and managing complex customer relationships. They provide information collection and call routing but, like helpful retail staff, don't offer technical landscaping advice, as that expertise stays with your team.
Companies handling large volumes of complex queries or facing dynamic operational challenges benefit from the nuanced judgment professional receptionists provide as an extension of AI capabilities. For businesses prioritizing personalized customer experience or needing close alignment with brand voice, the AI-enhanced service offers intelligent call handling with human oversight that maintains consistency while delivering the human touch certain situations require.