Calls come in when you're mid-color or deep in a styling session. We capture leads, book appointments, collect deposits, and log client preferences instantly in your systems. With our AI-first answering service with human support as an extension of capabilities, potential clients never hit voicemail.
The AI Receptionist from Smith.ai greets every caller professionally and captures essential appointment information through structured intake questions. By collecting key details upfront — such as service type needed, preferred stylist, timing preferences, hair history, and special requests — the system helps identify and prioritize qualified clients based on your salon's specialties and availability.
The AI Receptionist from Smith.ai combines cutting-edge AI technology with optional human support to deliver unmatched call handling capabilities. Unlike competitors who offer basic subscription services, we provide white-glove implementation and ongoing support to ensure your success.
What sets Smith.ai apart:
Make better business decisions with real-time call data powered by AI, visualized in your Smith.ai dashboard. Every call summary is enriched with AI-generated metadata including actions completed, caller disposition, priority, relevance, call recording and transcription, and more. Track booking trends, peak hours, most-requested services, and client preferences through historical tables and charts to predict business growth, seasonal patterns, and ROI with superior accuracy through our AI-powered analytics.
While our AI Receptionist with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That’s why Smith.ai also offers comprehensive virtual receptionist plans with 100% live, North America-based agents answering your calls 24/7.
Our virtual receptionist plans provide dedicated human agents trained specifically on your business and industry.
Improve customer experiences with 24/7 AI-powered engagement built specifically for your business. Unlike basic AI competitors that offer one-size-fits-all solutions, Smith.ai delivers infinite customization with white-glove implementation tailored to your exact needs and goals.
Using the AI Receptionist from Smith.ai offers significant advantages for salon owners. Primarily, it facilitates uninterrupted focus on clients as the automated service manages routine customer interactions such as appointment booking and inquiries. This reduces phone interruptions during peak service times, enhancing the efficiency and productivity of the salon staff.
The AI service operates 24/7, ensuring that salons never miss potential clients due to business hours limitations. It effectively captures and converts leads at any time of the day with swift, efficient call handling that wraps up in just a few minutes. The integration capabilities with existing scheduling platforms streamline operations, providing a seamless experience for both staff and clients.
By employing this AI-first approach with human support as an extension of capabilities, salon owners achieve considerable cost savings compared to hiring in-house reception staff. The AI Receptionist from Smith.ai starts at just $97.50/month for 30 calls, with transparent overage pricing. You only pay per additional call as needed, never forced into a higher plan. There are no setup fees or cancellation fees, making it a flexible solution that grows with your business.
The AI Receptionist from Smith.ai enhances salon communication through intelligent call handling with escalation protocols. Clients can request to speak with a human at any time during their call, and the system automatically identifies when professional support would enhance the experience — such as for complex scheduling or payment collection for deposits and consultations.
When these situations arise, professional receptionists step in as an extension of the AI's capabilities, equipped with complete context from the conversation. These receptionists are skilled at customer service, information collection, conducting intake, and call routing. They excel at assessing caller fit and capturing leads but, like helpful retail staff, don't provide technical beauty advice — that expertise stays with your salon professionals.
This seamless handoff ensures continuity and maintains the quality of your salon's client experience while keeping interactions swift and efficient.
Smith.ai provides infinite customizations to ensure the AI answering service fits seamlessly into your salon's specific operational framework. Our white-glove setup process, led by onboarding specialists, ensures your AI receptionist is configured exactly to your specifications. We won't drop you in the ocean like competitors who just offer subscriptions. With comprehensive onboarding support and wraparound account management throughout your journey with us, you get a truly personalized solution.
Salons benefit from custom AI prompts engineered specifically for their services, terminology, and workflows. You can configure appointment scheduling parameters for different service types and durations, personalize communication styles to reflect your brand's tone, and teach the AI your distinctive service menu with detailed descriptions for various treatments.
The AI Receptionist from Smith.ai integrates with your existing scheduling and CRM systems, ensuring real-time synchronization with call recording & transcription capabilities. The system handles different caller types — new leads requiring screening and qualification, existing clients needing appointments, vendors requiring routing, and automatically provides free spam blocking through AI screening.
The AI Receptionist from Smith.ai enhances booking conversion rates through swift AI call processing that captures leads before they move on to competitors. Operating 24/7, the AI responds instantly to potential clients, greeting callers professionally and conducting efficient lead capture and screening in just a few minutes.
By integrating seamlessly with salon scheduling systems, the AI checks real-time availability and books appointments directly, reducing friction in the booking process. This efficient call handling means potential clients receive prompt, professional engagement every time they reach out, with no more missed opportunities from unanswered calls or voicemail tag.
The AI-enhanced professional call handling includes smart lead screening with human follow-up when needed. When complex scheduling situations arise or payment collection for consultations is required, professional receptionists provide assistance as an extension of the AI's capabilities, maintaining high service standards.
This combination of AI efficiency with human support when needed leads to consistently higher appointment bookings, as every inquiry receives immediate attention and appropriate handling based on your specific business requirements.
Salons achieve significant cost savings with the AI Receptionist from Smith.ai compared to employing in-house reception staff. While full-time employees can cost tens of thousands annually in salary, benefits, and overhead, Smith.ai offers scalable pricing starting at just $97.50/month for 30 calls with our AI Receptionist service. Virtual Receptionist plans with 100% human coverage start at $292.50/month.
The overage pricing model means you pay per additional call — if you exceed your plan's calls, you simply pay for each additional call without being bumped to a higher tier. There are no setup fees or cancellation fees required. You can save 10% with an annual payment, though month-to-month flexibility is always available.
Most businesses save 60-80% compared to hiring full-time staff while gaining 24/7 coverage with the perfect blend of AI efficiency and human support for complex situations. The AI handles routine inquiries and bookings swiftly, while professional receptionists provide support for escalations — delivering comprehensive coverage at a fraction of traditional staffing costs.
This flexible, transparent pricing structure helps salons allocate their budget efficiently, directing funds toward core services and client care rather than administrative staffing costs, while never missing an opportunity to capture new business.