AI Receptionist for catering services

Calls come in, but you’re not always available to answer them. We capture leads, book appointments, collect payments, and log details instantly in your systems. While you’re preparing your next order, our AI receptionist can screen callers, book appointments, and log details in your CRM and calendar. When complex situations arise, professional agents provide seamless escalation to ensure every caller receives appropriate assistance.

The AI Receptionist from Smith.ai greets every caller professionally and captures essential order information through structured intake questions. By collecting key information upfront — such as service type needed (catering events, regular delivery, corporate meals, or individual orders), delivery location and timing requirements, menu preferences and dietary restrictions, and guest count or order size — the system helps identify and prioritize orders based on your delivery routes and catering availability.

Make better business decisions with real-time call data, visualized in every Smith.ai client dashboard. Every call summary is enriched with metadata, including actions completed, caller disposition, priority, relevance, call recording and transcription, and more. See the big picture with historical tables and charts to predict business growth, costs, and ROI with superior accuracy through our AI-powered analytics.