AI answering service for dentists and orthodontists

Calls come in, but you’re not always available to answer them. We capture leads, book appointments, collect payments, and log details instantly in your systems. We manage your practice's calls so you can focus on what only you can do: providing exceptional patient care and maintaining the oral health that enhances quality of life.

The AI Receptionist from Smith.ai greets every caller professionally and captures essential patient information through structured intake questions. By collecting key information upfront — such as reason for visit, dental pain or symptoms, insurance information, preferred appointment times, and whether it's a routine or emergency visit — the system helps identify and prioritize patient needs based on your practice's specialties and availability. Our human agents seamlessly step in when callers request to speak with someone directly or have complex inquiries that require detailed information collection and routing to the appropriate dentist or dental staff member.

Make smarter business decisions with real-time call data from our AI-enhanced professional call handling, visualized in every Smith.ai client dashboard. Every AI-processed call summary is enriched with metadata including actions completed by our AI receptionist, caller disposition, priority, relevance, call recording and transcription, and more. See the big picture with historical tables and charts that offer predictive analysis of business growth, costs, and ROI with superior accuracy.

While our AI Receptionist with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That’s why Smith.ai also offers comprehensive virtual receptionist plans with 100% live, North America-based agents answering your calls 24/7.

Our virtual receptionist plans provide dedicated human agents trained specifically on your business and industry.