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24/7 AI RECEPTIONISTS
AI Receptionist service for car dealers and repair shops
You handle the sales & repairs, and let the AI Receptionist from Smith.ai handle the rest. Intelligent call handling with human oversight and 24/7 appointment booking.
Incoming calls are unpredictable.
Calls come in, but you’re not always available to answer them. We capture leads, book appointments, transfer calls to your customer support and sales team, and log details instantly in your systems. We manage your shop's calls so you can focus on what only you can do: diagnosing problems and delivering reliable repairs that keep customers coming back.
Fix or sell cars while AI handles the calls intelligently.
The AI Receptionist from Smith.ai greets every caller professionally and captures essential vehicle details through structured intake questions. By collecting key information upfront, the system helps identify and prioritize qualified leads based on your business's specialties and service areas. Our human agents seamlessly step in when callers request to speak with someone directly or have complex inquiries that require detailed information collection and routing to the appropriate mechanic or team member.
The most advanced and customizable call handling solution available
The AI Receptionist from Smith.ai combines cutting-edge AI technology with optional human support to deliver unmatched call handling capabilities. Unlike competitors who offer basic subscription services, we provide white-glove implementation and ongoing support to ensure your success.
What sets Smith.ai apart:
- Custom AI configuration with prompts and instructions tailored specifically to your business needs and goals
- True 24/7 coverage with intelligent call routing and seamless human escalation when needed
- Complete call handling including complex scheduling, payment processing, and sensitive conversations
- Advanced CRM integration with 7,000+ business tools and custom workflow automation
- Dedicated onboarding support with sales engineers and account managers ensuring optimal setup
- North America-based receptionists to support callers when needed
- Professional representation that adapts to your brand voice and industry requirements
Powerful call intelligence gives your business the lead
Make smarter business decisions with real-time call data powered by AI analysis and visualized in every client dashboard. Our AI Receptionist enriches every call summary with intelligent metadata including actions completed, caller disposition, priority assessment, relevance scoring, call recording and transcription, and automated insights. See the complete picture with AI-powered analytics, historical trends, and predictive charts to forecast business growth, optimize costs, and calculate ROI with superior accuracy.
of consumers expect an immediate response to a sales inquiry
of lead generation budgets are wasted on leads who are never contacted
of customers who receive excellent service spend up to 14% more
Looking for 100% human-powered coverage?
While our AI Receptionist with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That’s why Smith.ai also offers comprehensive virtual receptionist plans with 100% live, North America-based agents answering your calls 24/7.
Our virtual receptionist plans provide dedicated human agents trained specifically on your business and industry.
Smart lead screening reduces missed opportunities by 80%
The automotive industry faces unique call management challenges. Research shows that even well-staffed dealerships experience missed call rates up to 20%, with each missed sales call potentially representing thousands of dollars in lost vehicle sales. Our AI Receptionist with optional human backup ensures you never lose another valuable lead.
Our intelligent call handling system provides immediate responses to customer inquiries while seamlessly escalating complex situations to professional agents when needed. The AI Receptionist from Smith.ai captures approximately 80% of calls that would otherwise go to voicemail, helping automotive businesses recover significant revenue opportunities.
Smith.ai is trusted by 4,000+ businesses
“We are very happy with it. Your receptionists are the best we’ve used so far. They go above and beyond any other service we’ve used up to this point!”
Read case study
TALK TO OUR TEAM OF EXPERTS
Book a consultation
Improve customer experiences with 24/7 AI-powered engagement built specifically for your business. Unlike basic AI competitors that offer one-size-fits-all solutions, Smith.ai delivers infinite customization with white-glove implementation tailored to your exact needs and goals.
- Custom AI prompts engineered for your industry, terminology, and workflows.
- Intelligent call handling with seamless human escalation.
- Native CRM integration with your existing tech stack.
- Dedicated implementation team that ensures perfect setup from day one.
END-TO-END INTEGRATIONS
We play well with your software
Calls, appointments, and payments are automatically logged in your systems by our AI. Real-time syncing with over 7,000 integrations.
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View all integrations
END-TO-END INTEGRATIONS
We play well with your software
Calls, appointments, and payments are automatically logged in your systems by our AI. Real-time syncing with over 7,000 integrations.
View all integrations
Frequently asked questions
The best car dealership and repair shop answering services do much more than pick up phone calls and take messages for owners. At Smith.ai, we provide virtual receptionists capable of a wide range of services from calling handling, to scheduling, to lead intake, to website chat, and more. Whether you need a virtual receptionist for full-time call handling, overflow support only, after-hours, or triage, here are the answers to the most common questions we receive from car dealership owners and car repair shop managers.
What specific benefits does the AI Receptionist provide to automotive businesses that traditional receptionists cannot offer?
How does the AI Receptionist system from Smith.ai ensure accuracy and professionalism in call handling and lead capture?
What are the key features of Smith.ai AI receptionist service that are most beneficial for automotive dealerships and repair shops?
How do AI-enhanced call analytics help in optimizing business operations and forecasting growth for car dealerships?
What steps are involved in integrating Smith.ai AI receptionist services with existing automotive business systems like CRM and scheduling tools?
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