How Does a Law Firm Call Center Work?
May 25, 2024
It would be nice if answering calls to your law firm counted as billable hours, but that’s not the reality. However, it’s a critical part of your intake process. Outsourcing to a law firm call center can offer valuable benefits, but how do these centers work, and what should you know about choosing the right partner? We’ll discuss everything you need to know in this post.