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When it comes to marketing, you either get it right, or you get right back to the drawing board to figure out what went wrong. When you do hit it out of the park, you’re going to need a little help fielding all those new incoming leads. And when you’re stuck in the brainstorming stages on a new project, you’re going to want someone there to take the calls so that you’re not collecting messages and never finding the time to get back to people.

Running a salon or spa is a lot of work. Keeping clients happy means they will keep coming back. That starts with the moment that they reach out, and if that’s via phone, you’d better have someone there to answer the call.

Meet Smith.ai client Jesse Summerlin of Dwell Roofing.

People love their animals, and they want to make sure that they get the necessary care and medical attention they deserve. If you’re running a veterinary clinic, you have a tall order and a lot of expectant clients that are looking to you to be available whenever they may need you.

If you’re running a small business, you’re likely juggling a lot of different responsibilities. Fortunately, when it comes to delegating and dividing the work, you can now cross answering all those incoming calls off your list, thanks to the modern answering service and virtual receptionist solutions.

In the business of staffing and recruiting, finding the right people for the job is exactly what you’re expected to do. Of course, finding the right candidate for a client’s open position is a lot different than trying to find the right services and solutions for your business. The good news is that there is no shortage of companies out there today offering professional services like phone answering and other solutions.

Today, there are a lot of options to outsource your business communications. Call centers, answering services, virtual receptionists—it can be hard to keep up. The latter two are more similar than not, but call centers are a completely different entity. Before we get into the criteria that you’ll want to include in your search for a good answering service, let’s take a closer look at the differences between these services and which is best for your needs.

Handling professional calls may seem like a simple thing to do for any employee, but it isn’t. These tips can greatly improve your employees’ phone etiquette.

In the business of flooring, you spend a lot of time on the sales floor, on the phone, and even on the job site in some cases. If you could free up your time in some way, how much more could you get done? Plus, what about all those calls that go unanswered when you’re not available?