Blog

Google My Business is a powerful tool for improving SEO and driving new leads. Jon Stroz of Southernmost Digital shares his tips for getting the most out of your business's listing.

Getting new leads and converting them to new clients is a focus for every law firm — and a headache when you get it wrong. But thinking more about the journey your clients actually takes can be unfamiliar. Attorney Justie Nicol shows you how you can map your intake and identify and fix what isn't working.

Now more than ever, small businesses are looking for ways to bring in new revenue. Six marketing experts share their tips for expanding your lead intake — and converting more existing leads.

Smith.ai live chat and virtual receptionists aren't just for answering the phones or fielding questions — they conduct lead intake, schedule new client appointments, conduct follow-up e-mails and callbacks, and sync new leads to your CRM. They also help you prioritize new leads to reach out to and convert to new clients, 24/7. They're the key sales enablement resouce you never knew you needed.

With traditional networking and advertising methods representing less and less a % of new client relationships, attorney video marketing is critical to winning new business opportunities.

You're doing great work marketing your firm — but is anyone closing all of these new leads? Richard Rosen of Red Zone Legal Marketing helps you put the finishing touches on your lead intake.

We’re excited to announce that we now integrate with Microsoft Teams (aka Teams), a messaging and communication tool in the Microsoft 365 suite. Smith.ai can now send transfer requests directly to a Teams channel, so you can choose to take calls from the platform you’re already using at work.

Smith.ai receptionists can now check for conflicts of interest for your law firm during calls with new potential clients. It is increasingly common for law firms of all sizes to perform conflict checks digitally, but why do the work yourself when you can have your receptionist take care of it for you?

Live Chat and AI Chatbots are an excellent way to capture and convert new leads. But sometimes prospective clients just want to get on the phone. Now they can with Chat to Call — a 100% Smith.ai managed feature. We chat, we call, and you get work done.