What Services Do Sales Outsourcing Companies Offer?


Part of choosing the right resources is knowing what they have to offer before you commit. A sales leader or business owner has a lot of different resources to pick and choose from, but one often goes overlooked: outsourcing. Outsourcing is one of the most viable, proven solutions for businesses that need a little assistance without hiring in-house staff. That is, however, as long as you’re hiring the right people for the job. 

There are several different companies offering sales assistance to companies who need it. Which of them will get you the results that you want, though? Also, will this partnership really provide the impact that you want? Can you know that you’re maximizing the benefits of your relationship with a sales outsourcing company? It’s a lot to consider, but it’s worth the consideration. 

After all, when you hire the right outsourced sales solutions, you’ll see increased conversions, improved profits, and plenty of other positive outcomes. What is sales outsourcing, though?

Put simply, you can hire a company to handle your cold calling and other sales efforts. 

These companies focus exclusively on sales and work as the face of your brand so that you can continue to focus on business. Whether you just hate cold calling, or you don’t have enough time or a team to handle the calls in-house, outsourcing could be a great solution. No matter why you’re considering it, here’s what you’ll get. 

The offerings

Although there are several different benefits, solutions, and other things a sales outsourcing company can offer, here are some of the most important. 


By and large, one of the biggest perks of outsourcing your sales calls is that you’ll get the flexibility to have it handled any way that you like. You can outsource to one or two sales agents that have a small company, or you can choose a major sales outsourcing business that can deliver a customized solution for your sales strategy. You won’t have to worry about compromising because you can get the perfect solution that’s flexible enough to change and grow with your needs. 


This is another big perk when you outsource—you can get a whole new level of expertise you wouldn’t be able to afford if you were to hire someone in-house. Sales is a position that requires natural talent—people have it or they don’t. You can guarantee that the experts at a sales outsourcing company definitely “have it.”

You may even find different types of companies with niches or specialty focuses that can give you even more for your money when you outsource your sales. Of course, make sure that you investigate what kind of expertise they have and what their previous track record is like. 

Cost efficiency

Outsourcing saves companies a fortune on salaries, benefits, and the overhead of having employees. You can often get an entire team of agents dedicated to handling your sales calls (and other needs) for a fraction of what you’d spend hiring a sales team in-house. Plus, you’ll be able to pick and choose the solutions that you desire and scale them to your needs so you’re never paying someone to just sit at the desk and wait for calls to come in. 

A more focused sales pipeline

When you outsource to a third-party sales company, they have one job: sales. As a business owner or leader, you wear many hats and have several responsibilities beckoning for your attention. Thus, your sales pipeline will gain much more focused attention when you outsource. Having a more focused pipeline will help your company close more deals and generate a better brand image by showing people you’re committed to solving their problems and meeting their needs as quickly and efficiently as possible. 

The chance to target and identify new markets

It’s often difficult for smaller businesses to cover all the necessary territories or groups of potential customers and leads. It’s also difficult to keep up with the sales analytics to ensure that you’re reaching the right audiences in the first place. Sales outsourcing companies utilize advanced analytics and other technologies to ensure that they are targeting the best potential leads at all times and finding even the most hidden of all audiences, no matter what industry you’re in. 

They have the time and resources to dedicate to these efforts, unlike most companies, and they can do it, as we mentioned, for a fraction of the cost of hiring someone to work for your company in-house. 


This is perhaps one of the best elements of outsourcing: the leverage that you gain from the valuable data insights that come with their services. This can help you maximize your efforts to increase revenues and drive bigger profits over time. Leverage is a useful tool in business and it can do more than you think. You’re also investing in a great resource so that’s creating additional leverage along the way. That allows sales reps to reach customers at the perfect time in their journey and provide the exact answers they need. It would take years for you to figure out how to do that on your own. 

Outsource with Smith.ai and get solutions for admin and communications, too

At Smith.ai, our virtual receptionists do it all. We offer 24/7 support for inbound and outbound sales calls, after-hours answering, live website chat, and even scheduling and lead intake. Plus, we can work with you to create the perfect strategy to manage all of it and deliver reports so that you’re always aware of how well things are going. 

We’ll take the time to contact any prospects you desire, cleanse the list of dead-end leads, nurture the good ones, and ensure that the right people get sent to your team at the right time. Or, if you want, we can even close the deals and refer people to your team for anything they need after the sale. 

To learn more, schedule a consultation to find out how the dedicated agents at Smith.ai can streamline your sales and so much more. You’ll also find us at hello@smith.ai or (650) 727-6484.

Sales Development
Sales Tips
Written by Sean Lund-Brown

Sean Lund-Brown is a current Marketing Assistant for Smith.ai. A graduate from Metropolitan State University of Denver, Sean graduated with a BA in Music and an individualized degree in Teaching Vocal Pedagogy.

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