New! Smith.ai AI Receptionist now offers text follow-up

Swift communication makes all the difference when engaging with leads and clients. That's why we're excited to introduce the text message follow-up feature to our AI Receptionist. This new feature sends callers an immediate text message as soon as the call ends — with no extra effort required from you.

Stay responsive with minimal effort 

Missed opportunities often stem from a lack of follow-ups. With AI Receptionist text message follow-up, you can enhance your business’s professionalism in every interaction by sending messages based on caller type, whether a new lead or an existing client. You can set up new follow-up messages in your dashboard, and we take care of the rest — saving you time while improving your client engagement. 

You can send a thank-you note to keep the caller interested, intake forms for qualified leads, additional information on your company, a link to a document to sign, or almost anything else you need — as long as it fits within a text message.

The best part about this feature is that it ensures prompt, consistent follow-ups that reinforce your brand’s reliability. 

How to set up text follow-ups

Check out our how-to video for more information on using this feature:

Choose Smith.ai for automated client engagement

At Smith.ai, we know that timely, professional communication is key to growing your business. That’s why we’ve built text message follow-ups — to keep your outreach effortless and effective.

But that’s just one part of what AI Receptionist offers. With 24/7 call handling, custom greetings, appointment scheduling, intelligent call routing, lead intake & qualification, and live human handoff, we ensure your business never misses a beat.

To learn more, schedule a consultation or reach out to hello@smith.ai.