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If you’re a busy business owner, you need to be in communication with your employees and clients throughout the day. But, if you’re away from your computer, it can be difficult to stay in the loop, and it's not always possible or appropriate to send a text when an email is the best way to get your message to a recipient. Or, perhaps you keep a to-do list in Evernote, and you like to email content into Evernote.
So, what do you do if you don't have a data plan on your phone, or you're in an area where you're only getting cellular service and not data or LTE? Fortunately, cell phones allow users some unexpected resources in the palms of their hands: You can send emails via text message. And if you have the opposite problem, and find yourself without cell service? It's easy: You can also receive text messages from email accounts. Here's how.
To send an email through a text message on your phone:
Note: When you send an email via text message it will show up as a regular email with text in the body of the email and with a .txt file attachment. If you sent photos, videos, or audio files, those will come through as attachments, too.
In the “From” field will be the mobile number with a domain attached to it. The domain that appears depends on your cell phone service provider. Here are a few examples of what your "sender" email will appear as, if you're using one of the most common carriers:
Just as you can send an email with a text message, you can also send a text via email. This is helpful when you only have data and not cellular service, which sometimes occurs in cell phone dead zones, or on planes. Here's how to send a text via email:
Note: Text messages from a number beginning with "10101" were sent from an email address.
When you use the "text to email" method, you cannot change the subject line, so it will send with "(no subject)." This is fine in some cases, but when you're trying to keep track of an ongoing list, it's not ideal. You want to be able to find your texts to a single subject line. To avoid this, use the second method, "email to text."
Test it out: Send yourself a text from your email with the desired subject line, like "Mobile To-Do List," and then reply to that via text every time you have a new to-do item to add to your list. All the text messages will appear within the same email thread for easy tracking.
Sometimes you're out of the office and find yourself without access to cell phone data or LTE, but you need your Smith.ai receptionists to make a call on your behalf. Simply send that request by texting to the email email@example.com. You can ask us to call a client back, schedule an appointment, follow up with a new lead, and more.
Business owners turn to Smith.ai Virtual Receptionists for help with routine inbound and outbound communications on behalf of their business, so they can focus on getting work done, reduce interruptions, and enjoy more work/life balance.
If you're ready to hand-off call answering, call-backs to leads who complete contact forms on your website, lead qualification and intake, appointment scheduling and reminders, payment collection, and more, contact us about a free 20-call / 14-day trial. We also offer live website chat to help further stem phone and email interruptions by answering chats and capturing leads right on your website.
Contact us for more information by email at firstname.lastname@example.org, by phone at (650) 727-6484, or chat with us live right here! Our North America-based staff is available Monday through Friday, 5am – 6pm PT / 8am – 9pm ET.
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