We’re here to help you throughout your journey of growing your clientele and organizing your day. To keep your calendar organized, our virtual receptionists will need access to any scheduling applications you’re currently using.
If you use Acuity Scheduling to manage your client appointments, we’ll need your calendar direct links to start booking appointments on your behalf. Here are a few tips for navigating your Acuity Scheduling dashboard and finding your calendar direct links.
Please note: Appointment booking is an optional add-on service and will incur an extra fee. View current pricing for this and all other add-on services.
Giving Smith.ai access to your calendar direct links allows our virtual receptionists to book your appointments directly on your calendar, so you can manage your schedule seamlessly in one place.
To get started, you can find a full list of the direct links to your Acuity Scheduling calendar by going to the Client’s Scheduling Page, and then clicking on Scheduling Page Link.
There are a few different types of links we need to schedule appointments on the appropriate calendars. The links we need will depend on your business and the types of appointments you’d like us to schedule. You can send us all the relevant calendar links you’d like our receptionists to use; we can support more than one calendar type.
Here are the types of links you can access on your Acuity dashboard:
Follow the specific directions below to retrieve the link(s) for each type of calendar you use.
Be mindful that with this type of direct link, our receptionists will only see your availability for that specific appointment type. You may share one or all of your Appointment Specific calendars with us, so your bookings always appear on the correct calendar.
You can share one or all of your Appointment Category links, so that your receptionists always have access to the appropriate calendar for your clients.
Calendar Specific direct links are only available for certain businesses whose accounts have more than one calendar set up. With Calendar Specific direct links, your receptionists will only be able to book appointments on that one calendar.
You can share one or all of your Calendar Specific links, so that your receptionists always have access to the appropriate calendar for your clients.
If you need any help finding your Acuity Scheduling calendar links, please call us at (650) 727-6484 Monday through Friday between 5am – 6pm PT, or email firstname.lastname@example.org, to assist you.