Jesse Summerlin knows how to stay busy. As the owner of Dwell Roofing, a one-stop shop for exterior home improvements in the Dallas Metroplex area, Jesse understands the importance of customer service. His team receives calls 24/7 and working with Smith.ai has reduced a significant bottleneck of time spent on customer intake and filtering through sales calls, allowing his team to focus more on customer service and project management.
Dwell Roofing is an anomaly. Serving the Dallas area, they pride themselves on the exceptional quality of work that you would expect from a large construction company, with the customer service and attention to detail of a family-owned business. Dwell has been able to utilize the expertise of multiple construction and trade industries as a force multiplier along with a background in both insurance and digital marketing which complements its expertise in commercial and residential construction.
Their top priority is to ensure that customers are 100% satisfied with a job well done for a fair price. With hundreds of 5-star reviews, and having been recognized by Yelp for the last three years in a row as a top-rated local business, they are definitely an expert in their field.
Another interesting factor that sets Dwell Roofing apart from its competitors is that they offer more than just roof repair and replacement. They also offer hail damage repairs, gutter replacements, skylight repairs, fence repairs, and residential painting. This is exactly why Jesse and the team at Dwell stay busy and utilize Smith.ai virtual receptionist services.
If you are in the Dallas area, request your free assessment and quote, or give them a call at 972-994-6386.
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Jesse loves the outdoors. When he’s not busy working, he loves to go mountain biking and traveling. He doesn’t have a favorite vacation destination as he enjoys anywhere in the Mediterranean. And that gives him access to some great photography, another hobby of his. As much fun as that all is, being a father may just be his favorite activity. Who can blame him?
According to Jesse, “in addition to having the right team members in place, technology is your greatest asset for efficiency and growth as a small business.” This is the best business advice that Jesse gives his fellow entrepreneurs and is exactly why he is so successful as a business owner. Who motivates Jesse? His biggest professional role model is Tim Ferriss. Not only is Tim an entrepreneur, investor, author, podcaster, and lifestyle guru, he is most well-known through his "4-Hour" self-help book series. No wonder Jesse is inspired by Tim. That is an impressive list of accomplishments.
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