Blog: News & Updates

51% of customers prefer live chat for multitasking purposes. Smith.ai's live-staffed website chat is the edge that businesses need to capture more leads and beat the competition with fast, friendly replies. That's why we're making it more accessible than ever with our 50% off deal, good for your first 3 months of service, as long as you redeem by December 31, 2021. Use code HALFOFFCHAT to secure your discount!

The new Smith.ai and MyCase integration enables faster, more efficient, and better organized communication with leads, clients, court staff, and more. When you connect Smith.ai with MyCase, your receptionist calls will now appear in your MyCase Call Log. It's that simple! Attorneys and staff will not only benefit from never missing a call, but they will also be able to quickly understand the work already completed, and then immediately identify and assign tasks for next steps.

If you received a voucher from the Ruby Receptionists class-action lawsuit settlement, Smith.ai will honor it as a credit towards our services, in full. Surely, you'd like to use the funds with a service provider that has not been embroiled in a lawsuit over billing and call handling practices. Use your voucher funds with Smith.ai instead, and have not just excellent service, but also total peace of mind.

Smith.ai has been named as a finalist for Candidate Experience Excellence in the first-ever Rise Awards hosted by Lever.

Live-staffed website chat from Smith.ai has always been affordable with per-chat pricing and low monthly plans. Now our new À La Carte chat plan offers extra flexibility at a low cost. Simply sign up for the plan and pay no monthly fee, and then just $10 per relevant chat. Whether you have new leads contacting you for a consultation or existing clients chatting in with customer service requests, you're covered by our friendly, professional 24/7 live chat agents. Never miss out on a valuable business chat again!

Smith.ai has worked hard over the years to provide our fully remote team of receptionists with the opportunity to work from anywhere and love your work. Now, we’ve taken another big step to continue to attract the very best talent — we've raised the base starting rate to $15/hour for every receptionist in the U.S.!

If you're currently working with another phone answering service or live chat provider, we'd like the chance to prove to you how much more our receptionists can do for you than your current provider. For a limited time, we'll give you 30% off your bill, for 3 months, when you switch to Smith.ai!

51% of customers prefer live chat for multitasking purposes. Smith.ai's live-staffed website chat is the edge that businesses need to capture more leads and beat the competition with fast, friendly replies. That's why we're making it more accessible than ever with our 50% off deal, good for your first 3 months of service, as long as you redeem by September 30, 2021. Use code CHATFORME to secure your discount!

51% of customers prefer live chat for multitasking purposes. Smith.ai's live-staffed website chat is the edge that businesses need to capture more leads and beat the competition with fast, friendly replies. That's why we're making it more accessible than ever with our 50% off deal, good for your first 3 months of service, as long as you redeem by July 31, 2021. Use code MORELEADSPLEASE to secure your discount!

We're thrilled to announce that Smith.ai has been recognized by the esteemed B2B ratings and review platform, Cluch.co, as the top voice services provider in San Francisco!