Blog: News & Updates

51% of customers prefer live chat for multitasking purposes. Smith.ai's live-staffed website chat is the edge that businesses need to capture more leads and beat the competition with fast, friendly replies. That's why we're making it more accessible than ever with our 50% off deal, good for your first 3 months of service, as long as you redeem by July 31, 2021. Use code MORELEADSPLEASE to secure your discount!

We're thrilled to announce that Smith.ai has been recognized by the esteemed B2B ratings and review platform, Cluch.co, as the top voice services provider in San Francisco!

Did you know that 90% of customers say a “Live Chat” button gives them confidence that they can get help if they need it? And that 51% of customers prefer live chat for multitasking purposes? Live-staffed website chat is the edge that businesses need right now, which is why we're making it more accessible than ever with our 50% off deal, good for your first two months of service, as long as you redeem by June 30, 2021.

Did you know that 90% of customers say a “Live Chat” button gives them confidence that they can get help if they need it? And that 51% of customers prefer live chat for multitasking purposes? Live-staffed website chat is the edge that businesses need right now, which is why we're making it more accessible than ever with our 50% off deal, good for your first three months of service, as long as you redeem by May 31, 2021.

We’re excited to announce that the Smith.ai Zapier integration is publicly available. You can now set up integrations with thousands of web apps — streamlining the process of adding calls and chats to the tools you already use.

Do you need calls answered in English and Spanish routinely? At Smith.ai, we now offer Dedicated Spanish Lines for bilingual businesses to ensure your leads and clients receive the most attentive, personalized service when they call in. This simple add-on means you no longer have to wait for a Spanish-speaking receptionist to call your lead or client back if one is not immediately available when they call. Instead, we will set up a dedicated phone line answered only by Spanish-speaking receptionists. Our friendly bilingual agents can answer basic business questions, pre-screen and schedule new leads, and complete intake forms for potential clients, so you can hand off yet another set of tasks to Smith.ai. Now through April 30, 2021, we're offering one month of this service for free. Act now to add a Dedicated Spanish Line to any Virtual Receptionist plan with no risk, for an added value of $.75/call, at zero cost to you!

We're thrilled to announce that Smith.ai has been recognized by the esteemed B2B ratings and review platform, Cluch.co, as one of the top voice services providers in the world.

At Smith.ai, our virtual receptionists do much more than answer calls. We also nurture leads and boost conversion rates with post-call follow-ups by email and text! Now through February 28, 2021, we're offering one month of free email & text follow-up messages with every Virtual Receptionist plan, an added value of $.50/call, now yours for free!

Optimize your law firm’s growth potential with Smith.ai Academy, our new, free learning hub that's fully stocked with expert online video courses for solo and small law firm owners. Access courses that cover everything you need to know about marketing, lead management, intake systems, and business operations.

With 25% of leads contacting businesses after-hours and 51% of consumers saying they prefer live chat, 24/7 website chat has become the easiest growth lever for businesses to pull. Connect with more of the leads you're already attracting to your website, and convert them when Smith.ai's professional and friendly live agents screen and schedule them for a consultation with you and your staff. Now through January 31, 2021, get 2 months of live-staffed chat for free with every virtual receptionist plan, and start capturing all of the online leads you've been missing!