Blog: News & Updates

Smith.ai’s commitment to automation, integrations, and streamlining business processes to save you time is one of many ways we stand above the competition. Today, we’re excited to announce two new actions that can be part of a Zap.

Did you know 25% of leads contact businesses after-hours? And that 51% of consumers say they prefer live chat when communicating with businesses? 24/7 website chat has become the easiest growth lever for businesses to pull. Connect with more leads when you enlist Smith.ai's professional live agents for not just phone answering, but chats, too. Now through June 30, 2022, get 3 months of live-staffed chat for free when you sign up for a new virtual receptionist plan. You'll get a chat plan that matches your virtual receptionist plan, plus free white-glove setup!

The new Smith.ai and Filevine CRM integration enables faster, more efficient, and better organized communication with leads, clients, staff, and more. When you connect Smith.ai with Filevine, your receptionist calls will now appear in the Activity tab of a Filevine project of your choosing. It's that simple!

The Business Intelligence Group today announced that it has awarded Smith.ai as one of the Best Places to Work in the Small Business category for 2022. Read on to learn more about this award and why it means so much to our growing company.

We’re excited to announce new performance tracking and analytics for Outreach Campaigns! Easily monitor and evaluate performance of sales outreach, marketing promotions, client engagement, and more with reach and conversion metrics, visualized in helpful tables and graphs.

Read more on how our 2021 went on Clutch, a leading B2B reviews and ratings website.

You only get one chance to make a first impression, so virtual receptionists play a vital role in welcoming a new client to your business. At Smith.ai, our 24/7 virtual receptionists provide complete answering services, including scheduling and intake (plus much more), to give you the edge you need right now. To help you make the most of 2022 and take some time to relax this holiday season before the year is out, we're making our receptionist services more accessible than ever with a 20% off discount, good for your first two months of service, as long as you redeem by January 31, 2022.

We’re excited to announce more robust outreach capabilities that are customized to the unique needs of your business and automated for hands-off workflows. Smith.ai's receptionists have been available for one-off call requests for years. Now, we're offering outbound calling solutions that put more control in your hands.

You only get one chance to make a first impression, so virtual receptionists play a vital role in welcoming a new client to your business. At Smith.ai, our 24/7 virtual receptionists provide complete answering services, including scheduling and intake (plus much more), to give you the edge you need right now. To help you enjoy time to relax this holiday season and hit the ground running come 2022, we're making our receptionist services more accessible than ever with a Black Friday deal that gives you a 30% off discount, good for your first three months of service, as long as you redeem before November 30, 2021.

Happy Holidays! As a gift from our Smith.ai team to yours, we're giving you an inside look at some of the best Black Friday deals out this holiday season, including everything your small business needs, from high-speed tech to reliable social media management software. Snatch the hottest deals of the season before they're all gone.