Blog: News & Updates

With 25% of leads contacting businesses after-hours and 51% of consumers saying they prefer live chat, 24/7 website chat has become the easiest growth lever for businesses to pull. Connect with more of the leads you're already attracting to your website, and convert them when Smith.ai's professional and friendly live agents screen and schedule them for a consultation with you and your staff. Now through January 31, 2021, get 2 months of live-staffed chat for free with every virtual receptionist plan, and start capturing all of the online leads you've been missing!

We're delighted to announce that Smith.ai has been recognized once again by Digital.com, an independent review website for products and services aimed to help small businesses, for our exceptional lead generation services!

You only get one chance to make a first impression, so virtual receptionists play a vital role in welcoming a new client to your business. At Smith.ai, our 24/7 virtual receptionists provide complete answering services, including scheduling and intake (plus much more), to give you the edge you need right now. To help you make the most of 2020 and kick-off 2021 in the best possible way, we're making our receptionist services more accessible than ever with a 20% off discount, good for your first two months of service, as long as you redeem by January 1, 2021.

Smith.ai has been recognized as one of the best answering services of 2021 by Digital.com, an independent review website for products and services aimed to help small businesses.

Many U.S.-based businesses offer services to English- and Spanish-speaking customers, which is why we have a team of bilingual receptionists on staff. Now, with our new dedicated Spanish line, you can opt to have every incoming call answered by one of our Spanish-speaking receptionists!

Did you know that 90% of customers say a “Live Chat” button gives them confidence that they can get help if they need it? And that 51% of customers prefer live chat for multitasking purposes? Live-staffed website chat is the edge that businesses need right now, which is why we're making it more accessible than ever with our 50% off deal, good for your first two months of service, as long as you redeem by January 1, 2021.

Smith.ai is an inbound and outbound answering service — we don't just take calls for your business, we can make them too. Now, you can click a link in your call summary to request a call-back and we'll make the call faster than ever!

In the past year, Smith.ai has partnered with agencies of all sizes to bring call answering and chat services to their clients. Now we have a partner portal where these agencies can manage all their accounts in one place!

Smith.ai has been recognized by LegalTech Breakthrough as the 2020 Chatbot Solution of the Year for our impeccable chatbot service.

Already on the look out for Black Friday deals? Well, you're in luck! We've made a comprehensive list of the best Black Friday sales for small businesses just like yours so you can take advatage of the hottest deals of the season before they're all gone.