Scammers are looking to capture sensitive information from job applicants. Learn more about this scam and how to apply with confidence at Smith.ai.
With remote work hiring increasing in popularity on social media, scammers often reach out to people impersonating hiring teams for remote receptionist roles, including Smith.ai. Their goal is to get your passwords, banking information, money, or personal information such as social security number for identity theft.
These accounts will often send chat messages, DMs, or post comments. They often then ask for your personal information through chat. If you encounter this, please report it immediately. The only way to apply for a role at Smith.ai is through this URL:
The only email addresses we use end in “@smith.ai.” If it’s not that, it’s not us.
No chats, no DMs, no sneaky stuff.
Smith.ai will never charge an application fee, nor will any applicant ever have to pay for any software, training, or onboarding as it relates to employment with our company.
We will also never request banking information or make requests from Paypal, Venmo, Cash App, or any other digital payment platform.
There are many types of online scams today — with job applicants being one major target group. The Federal Trade Commission specifically warns against work-from-home jobs that seem misleading or seek to capture private or sensitive data. For more information on how to spot job scams related to online applications, visit this page.
Here are some examples of scammers pretending to be Smith.ai.
-box>
+box>
All correspondence is done via email. We will never coordinate aspects of the job with you through text, TikTok, WhatsApp, telegram, or any other platforms.
The only way to apply for a job with Smith.ai is on our website.
You may see job advertisements or posts on one of our social media accounts. You may also see posts from current team members looking to share their Smith.ai experiences and recruit others. However, there should always be a link provided in these instances that directs you to our website (https://smith.ai) to submit your application. If there isn’t, and they tell you they will message you with more information, beware. That message is not from a representative of our company.
We won’t post what our official offer letter looks like here (since we know scammers will copy it), but rest assured, it will only come from a legitimate @smith.ai email address. We will never email you from a Gmail, an AOL, a Yahoo, or any other personal email account.
If you have questions about the legitimacy of your job application, you are welcome to direct them to hiring@smith.ai.
The hiring team at Smith.ai must collect important information from job candidates that directly relates to the position and performance of job functions.
The information we ask from interested applicants is the following:
Information we will not request from interested applicants is the following:
The only time your banking information will be requested is after you’ve been hired and you want to set up direct deposit of your paychecks.
Each scam is different. However, the Federal Trade Commission has outlined steps to take if you think you were scammed.
If you have been scammed by someone impersonating Smith.ai, please let us know by emailing hiring@smith.ai.
To help stop scammers, report all scams (even the unsuccessful ones that you thankfully didn’t “fall for”) to the FTC.