In the trucking & logistics world, business is booming. But more growth means more tasks to handle. Transportation supervisors and logistics managers can hardly be bothered to take time away from urgent projects to answer every single call or book every lead a consultation. There's simply too much to get done and unfortunately, customer service falls in importance next to more time-sensitive tasks, like major shipment issues. However, with a trustworthy answering service, trucking and logistics teams can answer calls, set appointments, nurture leads, and intake new clients without ever sacrificing a second of their work day. Live virtual receptionists work around-the-clock to help take transportation and logistics professionals' growing administrative and customer service demands off their plate. Beyond simplifying their workload, the benefits of outsourcing to an answering service like Smith.ai includes:
With a phone answering service that’s available 24 hours a day, 7 days a week, your clients will always have a real person to talk to, whether your team is busy, your office is closed, or you're simply unavailable. Your clients will always receive a thoughtful response, day or night.
Missed calls mean missed opportunities. Don’t lose out on leads just because you’re not always able to pick up the phone. Answering services provide nighttime, weekend, and after-hours availability so you never have to miss another call or another potential client.
With our outbound call back service, you'll be able to spend time where you need it most and focus on the more important work designed to build your trucking and logistics business.
- Enhance client satisfaction and business reputation
At Smith.ai, we know great customer service and how to deliver it for a triage of business types and industries. Our virtual receptionists are trained in customer service and hospitality, so let us put best practices to work for you and deliver an exceptional and professional response that represents your business well every time.
No need to allocate limited time and money towards hiring an in-house receptionist when you can get all of the services you need and then some with an 24/7 answering service for a fraction of the price. On average, customers who use Smith.ai save upwards of $30,000/year.
- Stay up-to-date with leads and clients
Phone answering services can provide you with detailed call summaries after each call and even provide your clients with chat and text messaging so you can stay in contact with your most valued clients.
A trucking and logistics answering service can provide your business with the customized support it needs, whether your team is on a budget, overwhelmed by overflow calls, or simply looking to enrich your company's customer service. With Smith.ai, you can stretch far beyond the limits of a single in-house receptionist and finally gain more comprehensive administrative and sales support.
Smith.ai’s answering service can provide trucking and logistics businesses with…
After-hours & overflow answering
And much more…
With plenty of useful features and resources, Smith.ai's answering service is guaranteed to grow your company's productivity, revenue, and outreach. Smith.ai has offered quality service to trucking and logistics businesses for years and our clients trust Smith.ai to provide their business with premium support. Read our 5-star reviews to learn why trucking and logistics businesses prefer Smith.ai.