There's no doubt that refinishing technicians and restoration specialists constantly have many pressing matters to attend to. Whether its evaluating deteriorated or pest-infested flooring or repairing cracked tiles, refinishing technicians have enough on their plate. They don't need to worry about setting aside time for their more-frivolous duties, like appointment scheduling or call answering. But when customer service gets neglected, client relationships and lead conversion opportunities tend to suffer massive, sometimes irreparable damage. That leaves a refinishing company's reputation and revenue up in the air. Thankfully, busy refinishing technicians can protect their customer base without sacrificing their productivity by allowing an answering service to take over all of their call handling, consultation booking, and lead screening duties for them. A reliable answering service provides refinishing companies of all shapes and sizes the support they need, where they need it. Below are just a few of the benefits that refinishing technicians have experienced as a result of hiring an answering service like Smith.ai:
With an answering service available around-the-clock, your clients will always speak with a real human being, regardless of whether you're preoccupied, away from your desk, or on vacation. Entrusting a dedicated professional with your calls allows your clients will receive the exceptional customer service you hope to be known for.
Missed calls lead to missed opportunities. Don’t let leads slip away just because you can't reach the phone. Answering services provide nighttime, overflow, weekend, and after-hours availability, so your leads will be captured and nurtured on your behalf.
- Boosted work productivity
By placing your administrative responsibilities on the shoulders of a trusted refinishing answering service, you can take the time you used to spend on the phone and put it towards more productive work, like refinishing woodwork. This can open the door for a endless supply of growth opportunities for your refinishing company.
- Enhanced client satisfaction and business reputation
Smith.ai knows how to deliver a superior customer experiences, so whatever your business size, know that our virtual receptionist got you covered. Each and every Smith.ai virtual receptionist is highly-trained in customer service, so let us put our award-winning practices to work for you by delivering the responsiveness your clients will love.
Refinishing technicians and restoration specialists can enjoy all the benefits of a dozen highly-trained in-house receptionists wrapped into one easy-to-use service, all for the mere price of a gym membership. Customers who use Smith.ai instead of hiring in-house receptionists can save upwards of $30,000/year, not to mention on-boarding hours.
- Keep up with leads and clients
Phone answering services can deliver detailed call summaries after every call, and even offer your clients chat and text messaging, so your clients have more than one way to get in contact with you, allowing for ten-times as many lead conversion possibilities to come your way.
A live refinishing answering service can revolutionize the way you do business. Smith.ai's virtual receptionist services are uniquely designed to fit your business needs, whatever they may be. Whether you're on a limited budget, overwhelmed by growing business demands, or simply looking to enrich your customer service, Smith.ai can provide the custom support you need wherever you need it. You can receive all the benefits of several in-house receptionists wrapped into one simple service, and with plenty of convenient features available for you to take advantage of, Smith.ai can empower your refinishing company to grow above and beyond.
Smith.ai’s answering service can provide refinishing technicians and restoration specialists tons of useful services, like…
After-hours & overflow answering
And much, much more…
With an extensive list of features and resources, Smith.ai’s answering service is the clear choice for refinishing technicians eager to establish and strengthen their productivity, revenue, and outreach. Smith.ai has long been dedicated to offering comprehensive administrative support to refinishing technicians like yourself. For years now, our staff has been able to provide our award-winning services to thousands of satisfied clients. Read some of the 5-star reviews from clients like these to learn why refinishing businesses from around the world trust Smith.ai to deliver exceptional virtual receptionist services.