24/7 VIRTUAL RECEPTIONISTS

Answering service for plumbing businesses

When emergencies happen, Smith.ai's plumbing answering service can take homeowner calls 24/7, forward urgent after-hour calls, and book appointments.
A plumber repairs a broken pipe.

Incoming calls are unpredictable.

Calls come in, but you're not always available to answer them. Our virtual receptionists capture leads, book appointments, collect payment, and log details instantly in your systems. As a business owner, it is important to be there to capture all of your customer calls. Missed calls are missed business opportunities. With our live answering service, you can be confident that any plumbing repair requests are not going to voicemail. Our virtual receptionists will be there to help fulfill your customers' needs and nurture potential clients down your sales funnel.

Fix broken pipes while we handle the calls.

There's too much to do, and you can't delegate a plumber's work. Hand off "the rest" to our receptionists. We handle capturing leads, scheduling appointments, and following-up to win business. With the plumbing industry being as competitive as it is, and repair requests being urgent calls in nature, potential clients are immediately going to the next competitor if their first call isn’t answered. By utilizing our 24/7 phone answering service, you can be sure that if someone is calling with a plumbing emergency or in need of a plumbing service, a live receptionist will be there to help them with their inquiry.


We provide 360-degree coverage to manage both your inbound and outbound customer engagement.

Powerful call intelligence gives your business the lead

Make better business decisions with real-time call data, visualized in every Smith.ai client dashboard. Every call summary is enriched with metadata including actions completed, caller disposition, priority, relevance, call recording and transcription, and more. See the big picture with historical tables and charts to predict business growth, costs, and ROI with superior accuracy.

Outreach calls and campaigns speed-up sales and support

Smith.ai receptionists make calls on your behalf, improving your speed-to-lead and unburdening staff who need to reach out to clients. We'll call-back online leads who complete web forms, contact donors for donation renewals, chase down payments on unpaid invoices, and more. We'll even send follow-up emails and texts after every call to ensure a connection is made. Learn more.

82%
of consumers expect an immediate response to a sales inquiry
50%
of lead generation budgets are wasted on leads who are never contacted
67%
of customers who receive excellent service spend up to 14% more

Capture and book appointments with 24/7 Live Chat.

Repairing broken pipes is time-consuming. Our 24/7 live agents respond instantly to chats and texts, so new online leads are converted while you stay focused on important work.

Complete Human Coverage When You Need It

Prefer 100% live agents? We've got you covered.

While our AI Receptionist with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That's why Smith.ai also offers comprehensive virtual receptionist plans with 100% live, North America-based agents answering your calls 24/7.

Our virtual receptionist plans provide:

  • Dedicated human agents trained specifically on your business and industry.
  • True 24/7 coverage with live professionals, never voicemail or automated systems.
  • Complete call handling including complex scheduling, detailed note-taking, and sensitive conversations.
  • Seamless CRM integration with the same advanced features as our AI plans.
  • Custom call instructions tailored to your exact preferences and procedures.‍
  • Professional representation that sounds like an extension of your in-house team.

Smith.ai is trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.7 stars
“We are very happy with it. Your receptionists are the best we’ve used so far. They go above and beyond any other service we’ve used up to this point!”
Brandon Lochridge
Armor Electric

TALK TO OUR TEAM OF EXPERTS

Book a consultation

Improve customer experiences with 24/7 AI-powered engagement built specifically for your business. Unlike basic AI competitors that offer one-size-fits-all solutions, Smith.ai delivers infinite customization with white-glove implementation tailored to your exact needs and goals.

  • Custom AI prompts engineered for your industry, terminology, and workflows
  • Flexible call instructions that adapt to your unique business processes
  • Intelligent call handling with seamless human escalation
  • Personalized lead qualification matching your specific criteria
  • Bilingual services configured to your customer base
  • Native CRM integration with your existing tech stack
  • Dedicated implementation team that ensures perfect setup from day one

While other AI services leave you to figure it out alone, our expert team works closely with you to craft custom AI behavior that sounds like your business, follows your procedures, and delivers results that match your goals.

Talk to us

END-TO-END INTEGRATIONS

We play well with your software

Calls, appointments, and payments are automatically logged in your systems by our AI. Real-time syncing with over 7,000 integrations.
View all integrations

END-TO-END INTEGRATIONS

We play well with your software

Calls, appointments, and payments are automatically logged in your systems by our AI. Real-time syncing with over 7,000 integrations.
View all integrations

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.