AI-first receptionist for electricians

Calls come in, but you’re not always available to answer them. We can capture and screen callers, book appointments, and log details in your systems.

While you’re out replacing that knob-and-tube wiring, our AI receptionist can screen callers, book appointments, and log details in your CRM and calendar. When complex situations arise, professional agents provide seamless escalation to ensure every caller receives appropriate assistance.

The AI Receptionist from Smith.ai greets every caller professionally and captures essential electrical service information through structured intake questions. By collecting key information upfront — such as electrical issue type (installation, repair, troubleshooting, or upgrade), urgency level and safety concerns, and other electrical details — the AI Receptionist helps identify and prioritize service calls based on your electrical specialties and technician availability. Our human agents seamlessly step in when callers request to speak with someone directly or have complex inquiries that require detailed information collection and routing to the appropriate electrician or dispatch coordinator.

Make better business decisions with real-time call data powered by AI and visualized in every Smith.ai client dashboard. Every call summary is enriched with AI-generated metadata including actions completed, caller disposition, priority, relevance, call recording and transcription, and more. See the big picture with AI-powered analytics, historical tables and charts to predict business growth, costs, and ROI with superior accuracy.