Calls come in, but you’re not always available to answer them. We capture leads, book appointments, collect payment, and log details instantly in your systems. We manage your studio's calls so you can focus on what only you can do: inspiring students and creating transformative dance experiences.
The AI Receptionist from Smith.ai greets every caller professionally and captures essential class and program details through structured intake questions. By collecting key information upfront — such as dance style interests, student age, experience level, and class preferences — the system helps identify and prioritize qualified leads based on your studio's criteria. Our human agents seamlessly step in when callers request to speak with someone directly or have complex inquiries that require detailed information collection and routing to the appropriate instructor or studio staff member.
The AI Receptionist from Smith.ai combines cutting-edge AI technology with optional human support to deliver unmatched call handling capabilities. Unlike competitors who offer basic subscription services, we provide white-glove implementation and ongoing support to ensure your success.
What sets Smith.ai apart:
Make better business decisions with real-time call data, visualized in every Smith.ai client dashboard. Every call summary is enriched with metadata including actions completed, caller disposition, priority, relevance, call recording and transcription, and more. See the big picture with historical tables and charts to predict business growth, costs, and ROI with superior accuracy.
While our AI Receptionist with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That’s why Smith.ai also offers comprehensive virtual receptionist plans with 100% live, North America-based agents answering your calls 24/7.
Our virtual receptionist plans provide dedicated human agents trained specifically on your business and industry.
Improve customer experiences with 24/7 AI-powered engagement built specifically for your business. Unlike basic AI competitors that offer one-size-fits-all solutions, Smith.ai delivers infinite customization with white-glove implementation tailored to your exact needs and goals.
Here's the reality - people call about dance classes at all hours. Maybe a parent is thinking about enrolling their kid after dinner, or someone's researching adult classes during their lunch break. If nobody answers, they're calling the next studio on their list.
Our AI is always there. It answers every call professionally, asks the right questions - what type of dance they're interested in, age of the student, experience level, when they want to start. It can even check your class schedule and suggest available spots.
For the basic stuff - class times, pricing, studio location - the AI handles it perfectly. But when someone wants to discuss their kid's specific needs or has detailed questions about your programs, that's when our North America-based receptionists take over. They're not dance instructors, but they're really good at collecting information and scheduling trial classes.
The best part? Your instructors can focus on teaching instead of running to answer the phone every five minutes. And you never miss a potential student again.
We track everything so you can see what's actually happening with your calls. Every conversation gets summarized - who called, what they wanted, whether they booked a trial class, if they were a good fit for your studio.
You can see patterns pretty quickly. Maybe you're getting tons of calls about adult ballet but only a few about kids' hip-hop. Or you notice most people call Tuesday evenings asking about weekend classes. That's useful info for planning your schedule and marketing.
We also record calls (with proper disclosure, of course) so you can listen back if needed. And you get charts showing your call volume over time, which helps with staffing and business planning.
The dashboard isn't complicated - you don't need to be a data scientist to figure out what's going on. It's just straightforward information about your calls so you can make better decisions about your studio.
We handle Spanish calls no problem, which is huge for dance studios since you probably serve families from different backgrounds. The AI figures out what language someone's speaking and responds accordingly.
It can answer questions about classes, pricing, schedule - all in Spanish. "¿Cuánto cuestan las clases de ballet para niños?" No problem. It knows your pricing and can explain everything clearly.
If the call gets complicated or someone wants to talk to a person, our bilingual receptionists take over seamlessly. They get all the context from the AI conversation, so the caller doesn't have to start over.
When we set up your account, we program in how you want different language calls handled. Maybe you want all Spanish calls transferred to a specific instructor, or maybe you're fine with our team handling them. Your choice.
The numbers are pretty clear. A part-time receptionist working even 20 hours a week costs you around $25,000-$30,000 a year with wages and taxes. A full-time person? You're looking at $77,000 when you add up salary, benefits, and all the other costs.
Our AI Receptionist with human backup starts at $292.50 per month - that's about $3,500 per year. Even compared to part-time help, you're saving over $20,000 annually. Compared to full-time? You save more than $70,000.
And think about what you get. We're available 24/7, never call in sick, never need time off. Your part-time receptionist leaves at 2 PM? We're still there answering calls. Weekend inquiries? Handled.
That money you save could go toward better sound equipment, new mirrors, marketing, or just straight to your bottom line. The ROI is immediate.
It's way simpler than you'd expect. We start with a conversation about how your studio works. What classes do you offer? What ages? How do you handle trial classes? Do you have specific policies about makeup classes or recital participation?
Our onboarding specialists program all of that into the AI. They're not going to hand you some generic phone system and say "figure it out." They actually learn your business and set everything up specifically for your studio.
We connect to whatever systems you're already using - your scheduling software, student management system, whatever. And we test everything to make sure it works exactly how you want.
The whole process takes a few days, not weeks. You get assigned a real person who walks you through everything and makes sure you're comfortable with how it all works.
And if you need changes later - maybe you add new class types or change your pricing - just tell us. We're partners in this, not just a vendor. We want your studio to succeed.