Calls come in, but you’re not always available to answer them. We capture leads, book appointments, collect payment, and log details instantly in your systems. We manage your business's calls so you can focus on what only you can do: delivering exceptional cleaning services and building client trust.
The AI Receptionist from Smith.ai greets every caller professionally and captures essential service details through structured intake questions. By collecting key information upfront — such as property type and size, cleaning frequency needed, and specific services required — the system helps identify and prioritize qualified leads based on your company's service offerings and coverage areas. Our human agents seamlessly step in when callers request to speak with someone directly or have complex inquiries that require detailed information collection and routing to the appropriate cleaning coordinator or team supervisor.
The AI Receptionist from Smith.ai combines cutting-edge AI technology with optional human support to deliver unmatched call handling capabilities. Unlike competitors who offer basic subscription services, we provide white-glove implementation and ongoing support to ensure your success.
What sets Smith.ai apart:
Make better business decisions with real-time call data, visualized in every Smith.ai client dashboard.
Every call summary is enriched with metadata, including actions completed, caller disposition, priority, relevance, call recording and transcription, and more.
See the big picture with historical tables and charts to predict business growth, costs, and ROI with superior accuracy powered by AI insights.
While our AI Receptionist with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That’s why Smith.ai also offers comprehensive virtual receptionist plans with 100% live, North America-based agents answering your calls 24/7.
Our virtual receptionist plans provide dedicated human agents trained specifically on your business and industry.
Improve customer experiences with 24/7 AI-powered engagement built specifically for your business. Unlike basic AI competitors that offer one-size-fits-all solutions, Smith.ai delivers infinite customization with white-glove implementation tailored to your exact needs and goals.
Here's how it works. The AI takes care of your everyday calls - things like booking appointments, answering basic questions about your services, and figuring out if someone's a good lead for your cleaning business. It's fast and gets the job done without you having to worry about it.
But when things get tricky, that's where our human team steps in. Maybe someone needs to reschedule three different appointments, or they want to pay over the phone, or they just say "I need to talk to a person." No problem. The call goes straight to one of our North America-based receptionists who knows how to handle whatever comes up. They're not cleaning experts - they're professional receptionists who are really good at collecting information and helping people.
You get the best of both worlds. AI handles the bulk of your calls quickly, and humans jump in when you need that personal touch.
The numbers are pretty straightforward. Our AI Receptionist plans start at $292.50 per month. Compare that to hiring someone full-time - you're looking at around $77,000 a year when you factor in salary, benefits, and all the other costs that come with an employee.
That's over $33,000 back in your pocket every year. You could spend that money on better equipment, more marketing, or just keep it as profit. Plus, we're available 24/7. Your in-house person? They go home at 5 PM and take weekends off. We don't.
The math just makes sense. You get better coverage for way less money.
Think of it like this - the AI is your first line of defense, handling most calls without breaking a sweat. But when someone needs human help, our receptionists take over. These aren't random people we hired yesterday. They're trained professionals who work for us, based in North America.
They handle the stuff that needs a human touch - complex scheduling, payment information, or when someone just wants to talk to a real person. The caller never knows they're being transferred to a different company. It feels seamless.
What's nice is that our receptionists have all the context from the AI portion of the call, so the customer doesn't have to repeat themselves. It's like having your own receptionist, except better trained and always available.
We don't just hand you a phone system and say "good luck." We actually set everything up for your cleaning business specifically. Want the AI to ask about square footage? Done. Need it to check if they're in your service area? Easy. Want to screen out people who aren't serious about hiring a cleaning service? We can do that too.
We also block spam calls automatically - no more dealing with robocalls about your car warranty. And if you get calls in Spanish or other languages, we can handle those too.
The big difference is the support. Other companies sell you a subscription and disappear. We assign you real people who help you get everything working right. Need to change something? Just ask. It's like having a tech team without paying for a tech team.
This is where we really shine. We don't give you some cookie-cutter setup. We actually listen to how your business works and build the AI around that.
Say you only clean houses over 2,000 square feet, or you don't work in certain neighborhoods, or you have special pricing for first-time customers. We program all of that in. The AI learns your business rules and follows them every time.
We hook everything up to whatever software you're already using - your calendar, your customer management system, whatever. And if something's not working the way you want, you just tell us and we fix it.
Most companies make you figure this stuff out yourself. We don't. We're more like partners than vendors. We want your business to succeed because that's how we succeed.