Calls come in, but you’re not always available to answer them. We capture leads, book appointments, collect payment, and log details instantly in your systems. We manage your practice's calls so you can focus on what only you can do: delivering personalized patient care and improving health outcomes.
The AI Receptionist from Smith.ai greets every caller professionally and captures essential patient information through structured intake questions. By collecting key information upfront — such as type of pain or condition, injury history, insurance information, and urgency level — the system helps identify and prioritize patient needs based on your practice's specialties and availability. Our human agents seamlessly step in when callers request to speak with someone directly or have complex inquiries that require detailed information collection and routing to the appropriate chiropractor or staff member.
The AI Receptionist from Smith.ai combines cutting-edge AI technology with optional human support to deliver unmatched call handling capabilities. Unlike competitors who offer basic subscription services, we provide white-glove implementation and ongoing support to ensure your success.
What sets Smith.ai apart:
Make smarter practice decisions with real-time call data powered by our AI Receptionist technology. Each interaction is automatically analyzed and enriched with metadata including actions completed, caller disposition, priority assessment, relevance scoring, call recording and transcription, and comprehensive summaries. Our smart lead screening ensures you see the complete picture through automated reporting that helps forecast practice growth, optimize costs, and maximize ROI with superior accuracy.
Managing a chiropractic practice efficiently requires constant availability that human staff alone cannot provide. Our AI-first solution responds instantly to patient inquiries, ensuring new leads are captured and converted while you focus on providing exceptional care.
While our AI Receptionist with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That’s why Smith.ai also offers comprehensive virtual receptionist plans with 100% live, North America-based agents answering your calls 24/7.
Our virtual receptionist plans provide dedicated human agents trained specifically on your business and industry.
Improve customer experiences with 24/7 AI-powered engagement built specifically for your business. Unlike basic AI competitors that offer one-size-fits-all solutions, Smith.ai delivers infinite customization with white-glove implementation tailored to your exact needs and goals.
The AI Receptionist from Smith.ai offers seamless integration with practice management systems through various innovative features. The service facilitates the synchronization of call data and appointment schedules directly into these systems, enhancing your practice's operational efficiency. This integration ensures that patient information, communication logs, and scheduled appointments are consistently up-to-date without the need for manual data entry, saving time and reducing errors. Additionally, the AI Receptionist can leverage existing patient management software through APIs, enabling real-time data sharing and updates. This compatibility ensures that all patient interactions are recorded accurately and are easily accessible.
Smith.ai prioritizes data security and confidentiality by implementing robust measures to protect patient information. The AI Receptionist ensures that sensitive data is handled with the utmost care and privacy. We employ advanced encryption methods to secure call data during transmission and storage, preventing unauthorized access to patient information. The system architecture is designed with security in mind, regularly undergoing audits and updates to address potential vulnerabilities. Human agents involved in the process are trained in confidentiality protocols, contributing to a culture of privacy alongside the AI infrastructure. This dual approach of cutting-edge technology and human oversight helps maintain the trust and privacy standards essential in healthcare communications.
[Practices requiring HIPAA compliance should verify specific requirements with Smith.ai.]
The AI Receptionist from Smith.ai significantly enhances lead capture and conversion for chiropractic practices by utilizing advanced AI technology combined with optional human support to ensure no potential patient is overlooked. This system offers 24/7/365 availability, capturing leads at any time, even outside standard business hours. By automating routine interactions such as answering calls and scheduling appointments, it allows the practice staff to concentrate on providing quality patient care, which is essential for converting leads into loyal patients.
Additionally, intelligent call handling, along with robust analytics, helps practices identify high-value leads, enabling more focused follow-up strategies that are tailored to each potential patient's needs. Smart lead screening filters out unqualified leads early in the process, ensuring that the time and resources invested in follow-ups are spent effectively.
Smith.ai offers transparent, flexible pricing with no hidden fees or setup costs. Our AI Receptionist plans start at just $97.50/month for 30 calls, providing intelligent call handling with seamless human support when needed. For businesses preferring dedicated human coverage, our virtual receptionist plans begin at $292.50/month.
Our per-call pricing model means you pay only for actual calls answered — never for idle time like you would with in-house staff. If you exceed your plan’s call allowance, you simply pay for each additional call without being forced into a higher-tier plan. There are no setup fees, cancellation fees, or long-term contracts required.
You can save 10% with annual payment, and month-to-month flexibility is always available. Most businesses save 60-80% compared to hiring full-time staff while gaining 24/7 coverage with the perfect blend of AI efficiency and human support for complex situations.
Whether you choose our AI-first service or full virtual receptionist coverage, you’ll receive the same white-glove onboarding, custom call instructions, and ongoing support that sets Smith.ai apart from competitors who simply provide a subscription and leave you to figure it out alone.
The AI Receptionist utilizes AI-driven language capabilities that recognize and accommodate Spanish speakers, ensuring a seamless interaction for non-English speaking patients. This service is particularly beneficial in diverse practices that serve multilingual communities, helping to eliminate language barriers and improve patient satisfaction.