Fayetteville, NC

Smith.ai’s superior 24/7 answering service for Fayetteville businesses

Running a business in Fayetteville can be challenging. Smith.ai’s professional receptionists answer your phone calls, book appointments, assist clients, block spam, and more – so you can focus on your work without missing any opportunities.
14-day money-back guarantee
Live Agents 24/7
Bilingual
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Buy one, get one!

Sign up for a Receptionist plan & we'll give you live-staffed chat, free.

LEARN MORE

OUR FEATURES AND SERVICES

Unified solutions to answer & act on every lead

Professionally answer your business calls, chats, texts, and social messages — we’ll help you do it all.

See all features
Discover the best call answering service. Our live agents work 24/7 to help your 
Fayetteville
 business grow.

TALK TO US

Book a Free Consultation

Learn how Smith.ai can help your business. We’ll address your questions about our receptionist, chat, and campaign services.

Book a Consultation

Facts & Figures

Founded in 1736, Fayetteville, North Carolina is one of the most populated cities in the United States. Located on the south east, Fayetteville is just a short drive away from another major city in North Carolina: Raleigh.

Known for its military history and its traditional southern comfort food, Fayetteville is home to many historical sites, such as Fort Bragg. The city is an established leader in the defense industry and is considered a bustling hub for culture, education, food, and major news. Fayetteville continues to be one of the most influential cities on the East Coast.

Remote agents save space and rent

Virtual Savings for Every Fayetteville Business

Fayetteville is one of the most pleasant cities in the United States, with people from all over the world itching to move there. That’s why it comes as no surprise that the average price to rent an office in Fayetteville is about $19 per sq.ft. That amounts to nearly $3,000 for a tiny, 150 sq.ft. office! Adding in a receptionist’s office, which average around 40 sq.ft., can take up more space than necessary, shoveling more money towards rent and less money towards your business. 

Virtual receptionists at Smith.ai always work remotely from a quiet home office, saving you office space and putting money right back into your pocket. Learn more about the differences between a full-time receptionist vs. a virtual receptionist.

Virtual receptionists cost less

True Price of In-House Workers in Fayetteville

Popular cities like Fayetteville often demand a higher wage for workers than the national average. Salaries for traditional in-house receptionists in Fayetteville can cost anywhere from $28,000 to $43,000 annually. When you factor in costs for direct benefits, such as healthcare and 401K’s, and side benefits, such as commuter reimbursements and paid holidays, a full-time, in-house receptionist can cut deep into your budget. 

The cost for a full-time, 24/7 receptionist at Smith.ai, however, starts at as little as $240/month, saving you up to $40,000/year on salary alone! Smith.ai adjusts to fit your business needs, not the other way around. Review Smith.ai’s flexible monthly plans and pricing.

FAST FOLLOW-UPS, DONE FOR YOU

Outreach calls and campaigns speed-up sales and support

Smith.ai receptionists make calls on your behalf, improving your speed-to-lead and unburdening staff who need to reach out to clients. We'll call-back online leads who complete web forms, contact donors for donation renewals, chase down payments on unpaid invoices, and more. We'll even send follow-up emails and texts after every call to ensure a connection is made. Learn more.

KNOW WHICH CONVERSATIONS MATTER

Powerful call intelligence gives your business the lead

Make better business decisions with real-time call data, visualized in every Smith.ai client dashboard. Every call summary is enriched with metadata including actions completed, caller disposition, priority, relevance, and more. See the big picture with historical tables and charts to predict business growth, costs, and ROI with superior accuracy. Learn more.

Missed calls hurt your business

Every Call is Answered with 24/7 Live Agents

Unfortunately, in-house receptionists can only do so much. Most receptionists multitask, balancing their call answering responsibilities with other receptionist duties, like mail distribution or file organization. Even with multiple receptionists, phone calls can and will be missed when they call in sick, need time off, or are preoccupied with other projects. As much as 25% of calls come in after-hours and on weekends, so even beyond these regular interruptions to call answering, there are real numbers that affect your business. 

Barring office restocks and coffee runs, virtual receptionists can do everything an in-house receptionist can, and then some. Smith.ai even offers 24/7 answering, so when your office is closed or your team is busy, your business will never have to miss out on another call, or another lead, again. Why not try it to see for yourself risk-free with our 14-day money-back guarantee?

Answering services you can depend on

Provide Call Support for Your Busy Fayetteville Team

From important client meetings to regular day-to-day office tasks, your team stays busy, but that doesn't stop calls from rolling in. How can you ensure that your clients’ calls are answered without adding more to your teams' workload or neglecting your administrative demands? Simple: Take call handling, appointment scheduling, and other tedious tasks off of your teams' to-do list entirely with Smith.ai. Our 24/7 live agents will capture and screen callers, schedule appointments, and input details directly into your CRM and calendar so no matter how busy your team may get, you can rest easy knowing your customer support demands are being met and your callers are receiving quality service.

integrations

Smith.ai integrates with your software

Calls, chats, appointments, and payments are automatically logged in your systems. We directly integrate with over 30 programs, including Salesforce, Hubspot, and Zapier.

Getting started

Easy as 1-2-3

Outsourcing to Smith.ai is simple. We already work with every phone system and website. And we use AI to help our live staff have natural conversations, so there's no script required.

RingCentral
Jive
Verizon
Google Voice
Nextiva
Dialpad
8x8
Phone.com
Vonage
and many more.
1

Customize your instructions

Tell us about your business, budget, and growth goals. We'll build a plan to suit.

2

Send your calls & chats to us

No IT support? No problem. Easily add us to any phone system or website.

3

Try risk-free for 14 days

Fully experience our phone & chat services based on your custom communication plan.

Get Started

Nurtured callers turn into leads

Receive Quality Customer Service

Building reliable customer service in Fayetteville doesn’t have to end when callers hang up the phone. Our virtual receptionists make sure that your team stays up-to-date on clients’ information with daily call summaries, a convenient online dashboard, and comprehensive call recording and transcription services. We also offer text and email follow-up messages to nurture leads who call and even make outbound calls to leads who complete your web forms online. Just let us know who to call or forward your phone call tasks to us and we can use your business number as our caller ID so it always looks like we’re in-house and calling from your Fayetteville office.

Clients connect on multiple platforms

Utilize Live Chats, Texts, and Facebook Messaging to Reach Clients

Your clients’ don’t just use the phone to chat with your business, so we don’t just answer the phone. Smith.ai uses social media, live web chats, and text messages to connect with your clients so no matter how they reach out, you can always connect with a live, friendly agent. It’s especially important for businesses with Facebook pages, VoIP phones that have texting enabled, and websites that attract potential clients to allow clients more than one way to have their questions answered. Our multi-channel coverage makes it easier to scale sales communications under a single provider – no more messing with one vendor for chat, one vendor for texting, one vendor for Facebook Messenger, and one vendor for calls. It’s all handled under one roof at Smith.ai.

Recent Client Testimonials

SMITH.AI OFFERS WORLDWIDE RECEPTIONIST SERVICES, 24/7.

Here are a selection of the top cities we serve.

Trusted by businesses &
the agencies that support them

Testimonial Image
Trustpilot 5 stars rating icon
"Smith.ai is just excellent. My go-to receptionist team that I use and recommend to other law firms... and business owners generally!! They go above and beyond to cater their receptionist and live chat services to the specific needs of my business."
Joey Vitale headshot
Joey Vitale
Indie Law
Testimonial Image
Trustpilot 5 stars rating icon
Smith.ai was stellar. They listened to me and tailored my reception service to my specific needs. They were also very good about helping me stay within my budget.
Shamia Cottrell
Testimonial Image
Trustpilot 5 stars rating icon
My only regret about hiring Smith.ai is that I didn't make the decision sooner. They've been instrumental in helping my team operate virtually during shelter-in-place orders amid the coronavirus pandemic.
Littleton Legal PLLC
Testimonial Image
Trustpilot 5 stars rating icon
I love Smith.ai! This has been a really convenient service and enabled me to focus on my work more and screen customers more effectively.
Jennifer Fabian-Verzosa

FAQs – How can we help you?

How is this worth it?

Even our most expensive plan, the Pro plan, is about $40,000 less than the yearly salary of an in-house receptionist, and we still have capabilities they likely don’t. But if you’re not considering a receptionist, you might not have considered the real cost of all your daily interruptions.

Give us a try and find out.

How does the money-back guarantee work?

You sign up for a plan, we onboard you, generate a number, and start sending your calls to our receptionists.

To receive your money back, simply send us an email within 14 days at support@smith.ai with the subject line “Money-Back Request.”

You’ll get a full refund of your plan and any add-on services, regardless of how many calls or chats you have used, up to $1,000. Note: Any calls or chats over your plan quota (“overage”) are not included in the money-back guarantee.

What if I don't need 24-7 answering?

No problem. Just tell us what hours you want us to answer, and calls outside your set answering hours can go to a number you choose, or to voicemail. Or, if you're using something fancy like RingCentral, you can set up your forwarding to only forward during those hours.

The great thing about per-call pricing is that it doesn't matter if we answer calls for you 24/7 or 2 hours a day— the pricing is the same.

Do I need to build a script?

Nope. We’ll simply ask you a few questions about your business and how you would like your calls to be answered. Our receptionists will handle all your calls in an unscripted, natural manner.

How will receptionists handle my calls?

We customize call handling according to your business and the type of caller. After a personalized greeting, we can screen leads using your questions, take messages, book appointments on your calendar, or transfer calls to your line.

Affordable monthly plans for every budget

Take the Faster Path to Growth.
Hire Smith.ai Today.

Try risk-free •  14-day money-back guarantee
g2 users love us badge
we deliver blue badge.

It’s not easy running a business in Fayetteville, from managing daily sales tasks and overseeing marketing projects to attending business conferences and networking events. You may not have the time to give your clients what they expect: friendly, fast responses to sales and service questions. Thankfully, Smith.ai is Fayetteville's premier receptionist answering service. Our experienced virtual receptionists provide memorable, personalized customer service to each of your callers, so that even after-hours, your business never stops running. Our staff works around-the-clock to build a better relationship with your new and existing clients by providing immediate responsiveness, knowledgeable assistance, and friendly service. Let Smith.ai’s live, professional agents be there to assist your callers any time of day and represent the very best your company has to offer.

Our reliable 24/7 virtual receptionist services provide businesses across the local Fayetteville area with high-quality, professional support, every hour of the day. Smith.ai’s virtual receptionists even capture and qualify potential clients by making outbound calls and converting website leads so that your business can keep growing. You decide how and when our receptionists can assist you and we handle the rest. Whether you’re a small business looking to provide quality answering services to your clients or an established agency hoping to discover and qualify new leads, Smith.ai’s virtual receptionists can help. Try risk-free today with our 14-day money-back guarantee!