Birmingham, AL’s superior 24/7 answering service for Birmingham businesses

Running a business in Birmingham can be challenging.’s professional receptionists answer your phone calls, book appointments, assist clients, block spam, and more – so you can focus on your work without missing any opportunities.
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WE’LL GIVE YOU 30% OFF FOR 3 MONTHS when you switch to



Unified solutions to answer & act on every lead

Professionally answer your business calls, chats, texts, and social messages — we’ll help you do it all.

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Discover the best call answering service. Our live agents work 24/7 to help your 
 business grow.


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Facts & Figures

Nicknamed the "Magic City", Birmingham, Alabama is one of the most populated cities in the United States today. Located in the south, Birmingham is just a short drive away from another major city in Alabama: Montgomery.

Known for its Southern comfort food and historical connections to the Civil Rights Movement, Birmingham has numerous tourist attractions, like the Birmingham Zoo, for visitors to enjoy. The city is a major player in the manufacturing industry and is considered a hub for culture and technology. Birmingham continues to be one of the most influential cities in the South.

  • The Birmingham News
  • Birmingham Chamber of Commerce
  • Population: 212,297
  • Industries: Construction; finance; healthcare; manufacturing; media; technology; tourism; transportation
  • Area Code: 205
  • Surrounding Cities: Chelsea, Pellham, Gardendale, Helena, Homewood, Vestavia Hills
  • ZIP Codes: 35242, 35215, 35216, 35244, 35226, 35209, 35211, 35235, 35214

Remote agents save space and rent

Virtual Savings for Every Birmingham Business

Birmingham is one of the most stunning cities in the South, with people from all over the world jumping to move there. That’s why it comes as no surprise that the average price to rent an office in Birmingham is about $21 per sq.ft. That’s nearly $3,200 for a cramped, 150 sq.ft. office! Adding in a receptionist’s office, which average around 40 sq.ft., can take up more space than necessary, shoveling more money towards rent and less money towards your business. 

Virtual receptionists at always work remotely from a quiet home office, saving you office space and putting money right back into your pocket. Learn more about the benefits of virtual receptionists vs. in-office staff. Learn more about the differences between a full-time receptionist vs. a virtual receptionist.

Virtual receptionists cost less

True Price of In-House Workers in Birmingham

Popular cities like Birmingham often demand a higher wage for workers than the national average. Salaries for traditional in-house receptionists in Birmingham can cost anywhere from $29,000 to $44,000 annually. When you factor in costs for direct benefits, such as healthcare and 401K’s, and side benefits, such as commuter reimbursements and paid holidays, a full-time, in-house receptionist can cut deep into your budget. 

The cost for a full-time, 24/7 receptionist at, however, starts at as little as $210/month, saving you up to $41,500/year on salary alone! adjusts to fit your business needs, not the other way around. Review’s flexible monthly plans and pricing.

Missed calls hurt your business

Every Call is Answered with 24/7 Live Agents

Unfortunately, in-house receptionists can only do so much. Most receptionists multitask answering phone calls with other receptionist duties, such as running errands and performing general office assistance. Even with multiple full-time receptionists, phone calls can and will be missed when they call in sick, need time off, are late due to traffic, are already on the line with a client, or are preoccupied with their other responsibilities. As much as 25% of calls come in after-hours and on weekends, so even beyond these regular interruptions to call answering, there are real numbers that affect your business. 

While virtual receptionists may not be able to restock office supplies or grab you coffee, they can offer unlimited quality support 24 hours a day, 7 days a week so that your business doesn’t have to stop when your in-office workers do. Why not try it to see for yourself risk-free with our 14-day money-back guarantee?

Answering services you can depend on

Provide Call Support for Your Busy Birmingham Team

Calls come in and your team may not always be able to answer. From regular office meetings to managing administrative duties, they stay busy, but how can you ensure that your client’s questions are answered without running your team into the ground or neglecting other important office tasks? can take that responsibility right off your shoulders. Our 24/7 live agents will capture and screen callers, schedule appointments, and input details directly into your CRM and calendar so you can rest easy knowing your callers are receiving quality service, no matter how busy your team may get.

integrations integrates with your software

Calls, chats, appointments, and payments are automatically logged in your systems. We directly integrate with over 30 programs, including Salesforce, Hubspot, and Zapier.

Getting started

Easy as 1-2-3

Outsourcing to is simple. We already work with every phone system and website. And we use AI to help our live staff have natural conversations, so there's no script required.

Google Voice
and many more.

Customize your instructions

Tell us about your business, budget, and growth goals. We'll build a plan to suit.


Send your calls & chats to us

No IT support? No problem. Easily add us to any phone system or website.


Try risk-free for 14 days

Fully experience our phone & chat services based on your custom communication plan.

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Nurtured callers turn into leads

Receive Quality Customer Service

Building reliable customer service in Birmingham doesn’t have to end when callers hang up the phone. Our virtual receptionists send you and members of your staff a detailed summary after every call. We also offer text and email follow-up messages to nurture leads who call and even make outbound calls to leads who complete your web forms online. Just let us know who to call or forward your phone call tasks to us and we can use your business number as our caller ID so it always looks like we’re in-house and calling from your Birmingham office. We make sure that your team stays up-to-date on clients’ information and that your callers have every opportunity to reach you.

Clients connect on multiple platforms

Utilize Live Chats, Texts, and Facebook Messaging to Reach Clients’s answering service isn’t limited to phone calls. We use social media, live web chats, and text messages to connect with your clients so no matter how they reach out, you can always connect with a live, friendly agent. It’s especially important for businesses with Facebook pages, VoIP phones that have texting enabled, and websites that attract potential clients to allow clients more than one way to have their questions answered. Our multi-channel coverage makes it easier to scale sales communications under a single provider – no more messing with one vendor for chat, one vendor for texting, one vendor for Facebook Messenger, and one vendor for calls. It’s all handled under one roof at

Recent Client Testimonials


Here are a selection of the top cities we serve.

Trusted by businesses &
the agencies that support them

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Trustpilot 5 stars rating icon
" is just excellent. My go-to receptionist team that I use and recommend to other law firms... and business owners generally!! They go above and beyond to cater their receptionist and live chat services to the specific needs of my business."
Joey Vitale headshot
Joey Vitale
Indie Law
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Trustpilot 5 stars rating icon was stellar. They listened to me and tailored my reception service to my specific needs. They were also very good about helping me stay within my budget.
Shamia Cottrell
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Trustpilot 5 stars rating icon
My only regret about hiring is that I didn't make the decision sooner. They've been instrumental in helping my team operate virtually during shelter-in-place orders amid the coronavirus pandemic.
Littleton Legal PLLC
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Trustpilot 5 stars rating icon
I love! This has been a really convenient service and enabled me to focus on my work more and screen customers more effectively.
Jennifer Fabian-Verzosa

FAQs – How can we help you?

How is this worth it?

Even our most expensive plan, the Pro plan, is about $40,000 less than the yearly salary of an in-house receptionist, and we still have capabilities they likely don’t. But if you’re not considering a receptionist, you might not have considered the real cost of all your daily interruptions.

Give us a try and find out.

How does the money-back guarantee work?

You sign up for a plan, we onboard you, generate a number, and start sending your calls to our receptionists.

To receive your money back, simply send us an email within 14 days at with the subject line “Money-Back Request.”

You’ll get a full refund of your plan and any add-on services, regardless of how many calls or chats you have used, up to $1,000. Note: Any calls or chats over your plan quota (“overage”) are not included in the money-back guarantee.

What if I don't need 24-7 answering?

No problem. Just tell us what hours you want us to answer, and calls outside your set answering hours can go to a number you choose, or to voicemail. Or, if you're using something fancy like RingCentral, you can set up your forwarding to only forward during those hours.

The great thing about per-call pricing is that it doesn't matter if we answer calls for you 24/7 or 2 hours a day— the pricing is the same.

Do I need to build a script?

Nope. We’ll simply ask you a few questions about your business and how you would like your calls to be answered. Our receptionists will handle all your calls in an unscripted, natural manner.

How will receptionists handle my calls?

We customize call handling according to your business and the type of caller. After a personalized greeting, we can screen leads using your questions, take messages, book appointments on your calendar, or transfer calls to your line.

Affordable monthly plans for every budget

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Hire Today.

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It’s not easy running a business in Birmingham, from managing daily sales tasks and overseeing marketing projects to attending business conferences and networking events. You may not have the time to give your clients what they expect: friendly, fast responses to sales and service questions. Thankfully, is Birmingham's premier receptionist answering service. Our experienced virtual receptionists provide memorable, personalized customer service to each of your callers, so that even after-hours, your business never stops running. Our staff works around the clock to build a better relationship with your existing clients by answering calls, addressing client questions, and scheduling appointments in a friendly, natural manner. Let’s live, professional agents be there to assist your callers any time of day and represent the very best your company has to offer. 

Our reliable 24/7 virtual receptionist services provide businesses across the local Birmingham area with high-quality, professional support, every hour of the day.’s virtual receptionists even capture and qualify potential clients by making outbound calls and converting website leads so that your business can keep growing. You decide how and when our receptionists can assist you and we handle the rest. Whether you’re a small business looking to provide quality answering services to your clients or an established agency hoping to discover and qualify new leads,’s virtual receptionists can help. Try risk-free today with our 14-day money-back guarantee!