Calls, chats, texts & more

24/7 answering service for enterprise businesses

Accelerate growth with the power of live receptionists from Smith.ai.

Incoming sales calls are unpredictable

Sales calls come in and there isn't always someone available to take the call. We can capture and screen callers, book appointments, and log details instantly in your CRM and on your calendar.

Focus your sales staff on top-quality leads

Your sales team only has so much time. Virtual receptionists play a vital role in filtering out unqualified leads and handing off top prospective clients to in-house sales executives.

We handle the entire “frontline” of your lead flow so you never need to worry about coverage.

Screen leads faster with live chat and text

New prospects come to your website with questions. Smith.ai also responds to web chats and texts — we are your omnichannel solution.

82%
of consumers expect an immediate response to a sales inquiry
50%
of lead generation budgets are wasted on leads that are never contacted
79%
of marketing leads never convert into sales
67%
of customers who receive excellent service spend up to 14% more

Powerful call intelligence gives your business the lead

Make better business decisions with real-time call data, visualized in every Smith.ai client dashboard. Every call summary is enriched with metadata including actions completed, caller disposition, priority, relevance, call recording and transcription, and more. See the big picture with historical tables and charts to predict business growth, costs, and ROI with superior accuracy.

Outreach calls and campaigns speed-up sales and support

Smith.ai receptionists make calls on your behalf, improving your speed-to-lead and unburdening staff who need to reach out to clients. We'll call-back online leads who complete web forms, contact donors for donation renewals, chase down payments on unpaid invoices, and more. We'll even send follow-up emails and texts after every call to ensure a connection is made. Learn more.

Get the most out of Smith.ai

Outreach Campaigns
Where we reach, engage & qualify leads to build your book of business. 
More about Outreach Campaigns
Web Chat
The best channel for sales, service & support by utilizing bots, humans, or both.
More about Web Chat

Trusted by 3,000+ businesses

5.0 stars
4.9 stars
5.0 stars
4.6 stars
“Smith.ai is our inbound sales team. Having a trained and personable voice transforms our ability to answer the phone and convert callers to clients.”
Jeremy Treister
CMIT Solutions - Chicago Downtown

TALK TO OUR TEAM of experts

Book a consultation

Improve customer experiences with 24/7 engagement. We offer features and pricing for organizations of all sizes.
  • North America-based agents
  • Best-in-class AI technology
  • Live-staffed website chat
  • Bilingual services
  • Sales development & outreach
  • Rich call intelligence
Talk to us

END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
View all integrations

Frequently asked questions

The best answering services for enterprises do much more than pick up phone calls and take messages for executives, managers, and staff. At Smith.ai, we provide virtual receptionists capable of a wide range of services from call handling, to scheduling, to lead intake, to website chat, and more. Whether you need a virtual receptionist for full-time call handling, overflow support only, after-hours, or triage, here are the answers to the most common questions we receive from owners and operators of enterprises.

Take the faster path to growth.
Get Smith.ai today.

Affordable plans for every budget.