Your sales team only has so much time. The AI Receptionist from Smith.ai becomes a part of your enterprise operations, filtering out unqualified leads and identifying top prospective clients for your in-house sales executives. With custom AI prompts tailored to your business needs, it handles calls with the precision you define while escalating complex situations to human support when needed.
New prospects call your business with questions that need immediate, professional responses. The AI Receptionist from Smith.ai handles caller intake, appointment scheduling, and lead qualification in just a few minutes per call, ensuring swift completion with minimal friction and maximum conversion potential.
New prospects come to your website with questions. Smith.ai also responds to web chats and texts — we are your omnichannel solution.
Make better business decisions with real-time call data, visualized in every Smith.ai dashboard. The AI Receptionist captures detailed information from every interaction, with human agents providing additional context when they handle escalations for complex situations.
Every call summary includes actions completed, caller disposition, priority, call recording and transcription. See the big picture with historical analytics to predict business growth, costs, and ROI with superior accuracy.
Smith.ai receptionists make calls on your behalf, improving your speed-to-lead and unburdening staff who need to reach out to clients. We'll call-back online leads who complete web forms, contact donors for donation renewals, chase down payments on unpaid invoices, and more. We'll even send follow-up emails and texts after every call to ensure a connection is made.
The AI Receptionist from Smith.ai transforms lead qualification for large enterprises by intelligently filtering and prioritizing potential customers before they reach your sales team. Instead of your sales reps spending time on unqualified prospects, the AI Receptionist asks the right questions upfront to determine budget, timeline, decision-making authority, and specific needs.
Here's how it works: The system uses custom AI prompts tailored to your business to assess lead viability during the initial call. A prospect calling about enterprise software gets different qualification questions than someone inquiring about consulting services. The AI Receptionist scores each lead based on your criteria and routes high-potential prospects directly to appropriate sales team members with complete context.
Unlike competitors who offer one-size-fits-all solutions or drop you in the ocean after signup, Smith.ai provides white-glove implementation with infinite customization. We program the AI Receptionist with your specific qualification criteria during onboarding. When situations get complex — maybe discussing technical requirements or sensitive pricing — human agents step in seamlessly. They're professional receptionists who excel at gathering detailed information, not salespeople trying to close deals.
The system integrates with over 7,000 business tools, including your existing CRM platforms, ensuring qualified leads transfer seamlessly into your sales funnel without manual data entry.
The AI Receptionist from Smith.ai integrates seamlessly with your existing CRM systems through connections with over 7,000 business tools. When a prospect calls, their information automatically flows into Salesforce, HubSpot, or whatever CRM you use, with complete interaction history and qualification details.
But here's what makes this integration special: Our solutions team builds custom workflows using platforms like Zapier, Make, and N8N that match exactly how your enterprise operates. High-value enterprise prospect? Your top sales rep gets an immediate notification with all the context. Existing customer calling about expansion? The information routes to their account manager automatically. Unqualified lead? It gets filtered appropriately without cluttering your pipeline.
This eliminates the constant switching between systems that kills productivity. Your sales team sees complete prospect histories, knows which leads are qualified, and tracks every interaction from initial call to closed deal. The AI Receptionist doesn't just answer phones — it becomes the intelligent hub connecting all your sales and marketing systems.
When complex situations arise that need human judgment, our North America-based receptionists step in with complete context, ensuring nuanced information gets accurately captured in your CRM.
The cost difference is dramatic. Traditional in-house receptionists cost around $77,000 annually including salary, benefits, and overhead. The AI Receptionist from Smith.ai starts at just $97.50 per month, with AI-enhanced virtual receptionist plans starting at $292.50 monthly. You're saving $60,000+ annually per receptionist position — money that could fund additional sales resources or technology investments.
But efficiency is where the AI Receptionist really shines. Traditional receptionists work limited hours, take breaks, call in sick, and can only handle one call at a time. During busy periods or product launches when call volume spikes, prospects wait in queue or get voicemail. The AI Receptionist handles unlimited simultaneous calls instantly, 24/7, without degraded service quality.
The scalability advantage is huge for enterprises. Launch a new product and get 500% more calls? No problem. Need to reduce capacity during slower periods? Your costs adjust automatically. You get AI-first receptionist services that scale perfectly with your business cycles without hiring, training, or layoff complications.
Plus, the AI Receptionist provides detailed analytics on every interaction, helping you understand which marketing efforts generate qualified leads and optimize your entire funnel.
Enterprise customization goes far beyond basic scripts. During white-glove onboarding with infinite customization, our specialists work with your team to configure every aspect of how the AI Receptionist operates. This includes custom greetings, qualification workflows, escalation protocols, and integration rules that match your exact business processes.
The customization extends to defining detailed criteria for lead qualification, routing rules for different prospect types, and the level of human intervention needed for various scenarios. Maybe enterprise prospects over $100K annual revenue get immediate escalation to senior sales reps, while smaller inquiries get handled through standard qualification flows.
You set the parameters that guide AI operations, ensuring every interaction aligns with your strategic objectives. The system learns your industry terminology, understands your competitive positioning, and maintains your brand voice consistently. When complex situations arise — technical discussions, pricing negotiations, or sensitive competitive inquiries — human agents apply your customized protocols to ensure appropriate handling.
This enterprise-level customization ensures the AI Receptionist doesn't just answer calls generically, but actively supports your specific sales strategy and business goals.