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New! Voice Customization for AI Receptionist

May 14, 2025

Your business is unique, and your AI receptionist should reflect that. With our latest AI Receptionist feature, voice customization, you can take control of first impressions and choose from a diverse range of voices to create a caller experience that feels like a natural extension of your brand. 
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New! Appointment Scheduling for AI Receptionist

January 9, 2025

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New! AI Receptionist Now Integrates with ServiceTitan

May 29, 2025

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How Smith Can Make You a Better “Virtual” Lawyer

September 24, 2015

If you’re a lawyer, you have probably heard or read about virtual practices. In fact, according to results from the BA Legal Technology Survey Report, there’s a chance you may already be in one. In 2013, 5% of attorneys defined their practice as “virtual”. For those lawyers and anyone else considering a leap into the virtual world, Smith.ai is the perfect solution.
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Don’t Let Google Voice Represent Your Business

September 16, 2015

When it comes to business, everyone understands the value of Google. Through its powerful search engine, companies of all sizes can effortlessly gain new customers. Google is an innovator for tools that support and build enterprises — and with Google Voice they introduced phone number portability to an increasingly mobile world. However, their voicemail and phone management service leaves a little to be desired.
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Can a Receptionist Be Too Chatty?

September 15, 2015

Receptionists are supposed to be the friendly face of your company, but sometimes they can be a bit too friendly. At that point, they become harmful to your business, (and possibly, even, a liability). Here are three chatty receptionist scenarios that can be avoided by hiring a virtual receptionist instead.
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Possibly the World’s Longest Voicemail

September 10, 2015

Do you think hiring a virtual receptionist is a bit of an overkill for your small business? Well, before you rule it out, consider this real example of a spam voicemail one of our pros received.
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Using Conditional Call Forwarding with Your Smith.ai Number

August 31, 2015

Smith.ai is designed to be your comprehensive call answering solution, but it is easy to use conditional forwarding to forward some incoming calls to your cell phone to your Smith receptionist. You can set up your phone to forward all calls, or only so calls to your Smith number will ring your cell phone, except in certain situations (depending on carrier). To get started, grab your personal Smith number and follow these easy steps:
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5 Ways to Optimize Your Smith Number

August 31, 2015

Your personal Smith number is much more than another telephone number to remember — it’s a powerful tool for connecting with potential customers, building a professional brand, and saving you time. It is included with every Smith package and is available as a local or toll-free number. If you are not sure how to best use your number, here are five of our favorite suggestions:
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The Indisputable Power of Text Messages

August 31, 2015

If you aren’t already using text messaging in your business, you may be missing out. Professionals are relying on text messaging as a way of staying efficient, focusing on their customers, and even reaching new markets. It’s not just a convenient messaging tool for teenagers; it is also a part of the American professional’s life.
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Your Receptionist Should Be Virtual

August 29, 2015

You’ve likely been in business long enough to know when you need help. Experience has proven there simply isn’t any way to answer all of your calls and get any work done. It can be a struggle to grow your business when you’re fielding all aspects of the work. It is time for a receptionist — someone that can handle the calls while making sure you hear about the important ones. But can you afford to hire help?
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4 Legal Analytics Software to Help Grow Your Law Firm

As a law firm that wants to keep a competitive edge, legal analytics software is an essential tool to have in your arsenal. These tools give information about firm performance, legal trends, and case outcomes, which helps you make more informed decisions. In this blog post, we’ll introduce the top four legal analytics software solutions to grow your firm through strategic planning and improved efficiency.
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