At Smith, we love options! Not just because they keep our engineers busy, but because they allow us to build the perfect solution for our Pros. Since we’ve launched, we’ve had the incredible opportunity to build a variety of customizations to meet some unique call answering needs. Because the list just keeps growing, here is where you can go to find them all:
One of our early customizations was the ability to live transfer calls. Known by some as a “warm phone call transfer”, this feature let our pros decide who they wanted to talk to and at what times. The feature was so popular that we added two additional customizations:
As indicated by our release of instant email messaging (in comparison to SMS), our Pros like to be notified of their calls in a variety of ways. Instant text messaging typically is best, but in some situations, an email works better. Since then, we’ve optimized our notifications further to meet even more of your needs. With our new Voicemail to MMS feature, you can select from a variety of after hours notification options including:
Whichever way you choose, your clients call the same Smith number, and you never miss an important call.
One of the earliest goals of Smith is to help busy professionals make more money. We continue to do this with a variety of options to fit your needs. We’ve listened to our Pros to set up solutions that:
We’re growing with our Pros to build call answering customizations that help them do better business. When your situation doesn’t quite fit into a box, we are ready to build!