Everything You Need to Know About On-Demand Sales Support


If you’ve been looking for a better way to get things done, on-demand sales support could be just the ticket. These expert teams take care of laying the groundwork for your sales pipeline so that your sales reps can focus on building relationships and closing deals. The result? Better outcomes, more conversions, and the opportunity to hire fewer, but more productive, sales representatives for your team. 

But what exactly is on-demand sales support and how can it benefit you? In this guide, we’ll take an in-depth look at these services and what they have to offer. And at the end, we’ll explain how a partnership with Smith.ai can offer you a full-service solution for outreach campaigns, on-demand sales support, and more. 

What is on-demand sales support?

When you’ve got projects that you need help with, you might not have the right people on your team. Or perhaps you do, but they’re already busy with other tasks that you can’t pull them away from. You’re not quite in a place where you need to hire anyone, but a little support would go a long way. 

Or, perhaps you’re looking at your team of sales reps and trying to see if you can find ways to improve their efficiency and provide more focused roles to slow the churn through the organization. 

In either case, a team of on-demand sales support reps can be just what you need. When you outsource to a firm, you get access to a dedicated team of people that can assist with all kinds of projects and tasks. They’ll work with you to outline the specifications of the work they will handle, build a process, and then deploy the teams and manage the outcomes and progress. 

There are several different types of support services available, and when you find the right team, you’ll get everything that you need in a single solution:

  • Information capture
  • Sales appointment booking
  • Prospecting and lead management 
  • Research and analytics 

This will allow you to ensure that your sales machine is working effectively, including your in-house team and the outsourced solutions that you choose. 

The benefits of on-demand sales support 

When you choose to use on-demand sales support, you will find a host of different benefits. For starters, you’ll have access to the exact resources that you need, exactly when you need them. Here are some great advantages to keep in mind with on-demand solutions like this. 

Professional expertise 

When you choose on-demand solutions, you’re giving your team instant access to experts, whenever they’re needed. Whether it’s for helping with outreach and sales or even for things like social media marketing, sales and marketing outsourcing services make it easy for you to get it all in one place. Plus, you can trust that you’re working with reputable authorities and getting the best assistance. 

Customized services 

When you have on-demand services at your disposal, you’ll always have a customized solution that’s ready to be implemented and used to help grow your business. Teams like Smith.ai are also experts at helping you figure out what you need and create a customized solution based on that. Plus, we’ll make it flexible so that it can grow with you over time. 

Scalable solutions 

On-demand services are also scalable and designed to be implemented for businesses of all sizes. That flexibility is key to making the most of your solutions. Instead of changing providers or partners every time you grow, choose a company that grows with you and watch how much you can save in the process (time, money, etc.). 

Access to better resources 

What you have access to on your own is probably quite limited, especially if you’re an SMB that’s trying to build up your arsenal of sales and leads. When you choose on-demand sales support, you’ll have access to the best resources at a fraction of the cost of trying to hire people in-house. You can trust that you’ll get better results without breaking the bank and that you’ll never doubt your decision. 

Faster time to market

In addition to the general increase in efficiency, an outsourced sales support team will help you achieve a faster time to market with your sales efforts. They can even assist with the outreach in the first place so that you get the right leads in your pipeline, right away. And whenever you add new solutions or make changes, those will be implemented quickly and efficiently. 

More for your money 

When it comes to spending, everyone can benefit from cutting costs here and there. Outsourcing and working with on-demand services can help you get everything that you need, even if you think you can’t afford it. These solutions are designed to be tailored to your needs, including your budget, and there’s something for just about every price range. Instead of spending a fortune on hiring sales experts in-house, you can hire what you need and outsource the rest. 

Greater competitive advantage 

If you’re looking to gain an edge over the competition (and you should be), this is one area where you can sail ahead with ease. Taking advantage of these professional resources can give you all the tools you need to develop a better sales campaign and outpace the competition in less time. At the same time, you’re getting consistent solutions at the pace that you need them, which means that your sales team can grow in the way you want. 

Partner with Smith.ai for on-demand sales support and more

When you want to get more from your outsourcing solutions, you need a partner like Smith.ai. Our experienced virtual receptionists can provide you with a host of resources, including a 24/7 answering service and assistance with your outreach campaigns when you need it. Plus, we can also be available for lead intake and appointment scheduling to help free up your time and team. 

To learn more, schedule a consultation or reach out to hello@smith.ai

Business Education
Sales Tips
Written by Samir Sampat

Samir Sampat is a Marketing Manager with Smith.ai. He has experience working with businesses of all sizes focusing on marketing, communications, and business development.

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Affordable plans for every budget.