Affordable plans for every budget.
ALL-IN-ONE CUSTOMER ENGAGEMENT
24/7 Virtual Receptionists
Discover how our human virtual receptionists harness the power of AI to elevate your customer experience.
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Virtual receptionists, done differently since 2015
Industry expertise
Our virtual receptionists are superior to the competition. We hire less than 1% of applicants and provide rigorous training. When we hire the best workforce, your business benefits with exceptional client service and lead qualification.
Artificial intelligence
Trained on millions of calls, our proprietary AI-driven call center software enables our human agents to work with speed and precision from their quiet home offices. Both simple and complex tasks are executed flawlessly.
Quality lead qualification
We prioritize lead screening and intake to identify the best new clients for your business. Our live receptionists go beyond basic message-taking and gather key information from callers, so you remain focused on viable leads. No more tire-kickers!
First-class experiences for your callers
Unlike competitors who offer a one-script-fits-all approach, our friendly, action-oriented virtual receptionists leverage advanced AI tools to tailor a conversational plan to each caller resulting in a superior, personalized experience.
Live answering, 24/7
No matter the time of day or night, your customers connect with a live receptionist — not a voicemail.
No wait times
We’ll never put your callers in a queue. Every call is answered by a friendly and professional receptionist, creating a positive first impression.
Skip the menu
Your callers don’t want to interact with an automated menu; they want help! Our receptionists engage callers immediately.
First call resolution
Most answering services take messages instead of taking action. We get your callers the help and answers they need.
Simple scheduling
Avoid all the back and forth. Our receptionists book an appointment for your leads and clients right on the call.
First-class customer care for your business
We create an excellent caller experience by answering every call with a friendly and professional virtual receptionist. We treat every caller as an individual with unique needs, with structured — not scripted — conversations.
Never miss an opportunity
Our virtual receptionists act as your intake filter to screen leads based on your criteria. Save time and build your sales pipeline.
Bilingual services
Service more clients with our bilingual receptionists who provide equal care to English- and Spanish-speaking callers.
Get more out of your CRM
With over 5,000 integrations, we can add new leads, log calls from clients, trigger outbound calls, and much more.
Transparency & analytics
Leverage data in our intuitive dashboard that provides a clear view of recent activity, agent decisions, and trends.
Expert guidance at every stage
Business priorities often change. Lean on our expertise and collaboration when it's time to make adjustments.
Your business is unique. So is our quality.
We adapt and grow alongside your business as you scale.
Bilingual receptionists 24/7
If your customer base is Spanish-speaking, bilingual agents are available to them.
Around-the-clock service
Live receptionists answer your calls around-the-clock, so you never miss an opportunity.
Appointment booking
We can book appointments for new leads and existing clients directly on your calendar.
Call recording & transcriptions
With your opt-in, we record and transcribe all calls handled by our live virtual receptionists.
No more spam & sales calls
Our AI automatically blocks more than 20 million robocalls and spammers for free.
Call intelligence & metadata
Access real-time call data available in every Smith.ai client dashboard.
Instant outbound calls
Improve speed-to-lead and make sure every opportunity is followed up properly.
Lead screening & intake
We pre-qualify so you only spend time with leads who are a good fit for your business.
Email & SMS follow-up
We’ll send a follow-up SMS and/or email after the call to improve engagement rates.
Custom greetings
We answer calls using a personalized greeting that’s specified by you.
Warm phone transfers
When the lead is ready to take the next step, we can immediately hand-off to your team.
Payment collection
From registration costs to consultation fees, we make sure you get paid.
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Smith.ai is trusted by 3,000+ businesses
5.0 stars
4.9 stars
5.0 stars
4.7 stars
Converts callers into clients
Smith.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients.
Read case study
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END-TO-END INTEGRATIONS
We play well with your software
Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
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Listen to our virtual receptionists in action
Our North America-based virtual receptionists work from quiet home offices and greet every caller with professionalism and care. Each customer experience is unique as our agents efficiently work toward the best call resolution.
Predictable and affordable pricing
We have prices for small to large organizations and everything in between.
Starter
For solopreneurs or small teams, where every lead matters.
30 calls
$285 / month
Basic
For growing teams, where advanced systems are needed.
90 calls
$765 / month
Pro
For mature organizations that are ready to scale efficiently.
300 calls
$1,950 / month
Enterprise
We can create a plan to suit your high-volume needs.
Custom
Ask about enterprise pricing
ALL PLANS FEATURE
Lead screening, qualification & intake
Live-staffed with expert agents 24/7
Rich business insights in your dashboard
Per-call pricing, not per‑minute
No charge for spam calls or wrong numbers
Month-to-month pricing for easy budgeting
Clear billing with no setup cost or hidden fees
Frequently asked questions
Can you walk me through what happens after I sign up?
Can you tell me more about your virtual receptionists and how they handle calls?
Are the calls answered by a person or AI?
How do you use AI?
Can you book reservations or make appointments for me?
How do you determine if calls are spam or sales?
What if I don’t need a virtual receptionist 24/7? Can you help after-hours?
Why are you better than hiring a call center staffed with many receptionists?
How do your receptionists get to know my business?
How is a virtual receptionist better than my existing voicemail?
What do you do with information from calls?
Where are your receptionists located?
This sounds awesome. Is there anything you won’t do?
How do you compare to other virtual receptionist services?
Affordable plans for every budget.
Got it, thank you!
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