Client Spotlight: Tim Nyberg of The MacGuys+

Mike Graner

Tim Nyberg was known as “The MacGuy” in college because he could confidently fix any Apple computer. Tim kept the name, opened The MacGuys+ in 1991, and today he and his team are still obsessed with Macs and Apple technology. Tim has been using Smith.ai for about 2 years and loves the fact that we take care of his inbound call handling. Smith.ai has been a savior because we have given Tim the confidence that all of his clients get to talk to a live person 24/7 and that all phone calls are getting answered even when he is personally too busy with work. He prides himself on the fact that he has no voicemails of any kind because it isn’t needed since hiring Smith.ai.

Meet Tim

About The MacGuys+

The MacGuys+ focus on companies that leverage Apple Technology and they provide businesses that utilize remote teams with ongoing IT management and security. The team at The MacGuys+ takes care of security, compliance, and maintenance for businesses. They also offer managed services and technology strategy consulting to help companies and individuals maximize their investments in technology. From helping fulfill payment card industry (PCI) and government contact requirements to meeting the evolving demands of today's new security threats, The MacGuys+ works across multiple industries to stay productive and competitive. They can help you with technology selection, deployments, integrations, and maintenance. 

If you are in the greater Minneapolis-St.Paul Metro area or in Western Wisconsin, reach out to them to see how they can help you and your business. They also provide nationwide support for businesses with remote Apple-based teams so location will never be an issue with them. 

Follow The MacGuys+:

Facebook: The MacGuys+

Instagram: The MacGuys+

Twitter: @The_Mac_Guys

About Tim Nyberg

Tim is a big outdoors guy and loves ATVing, boating, and gardening. Of course living in MInnesota doesn’t allow that year round, so in the winter he’s inside woodworking and woodcarving. As much as he loves the north woods of Minnesota and Wisconsin in the summer, nothing beats his vacation to Costa Rica. It was one of his favorite vacations he’s taken. 

Tim has read more books than he can count and has spent more time watching TV than he cares to admit, but his go-to shows are anything from the DC and Marvel worlds. Watching them gives Tim an escape from reality. When it comes to his books, you should check out his collection. Every book is worth hanging onto for Tim and he never gets rid of them.

Tim has his Masters in Business Administration (MBA) from the University of Wisconsin, has written the Amazon #1 bestseller, “On Thin Ice”, has been a certified member of the Apple Consultants Network since 1999, and just completed the Goldman Sachs 10,000 Small Businesses program. He is one impressive all-around guy! Of course being a big Apple guy, Steve Jobs is one of his role models based on his understanding of marketing and clients’ needs and perceptions. One of his best pieces of advice is to understand the issues clients may not know they even have. It will help your business grow!   

Follow Tim:

LinkedIn: Tim Nyberg

Tim Nyberg, The MacGuys+

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Mike Graner

Mike Graner is the Marketing Manager at Smith.ai. He focuses on engaging content, company updates, and in-person events.

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