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24/7 AI RECEPTIONISTS
Receptionist service for HVAC companies
The AI Receptionist from Smith.ai handles calls 24/7, qualifies service requests, books appointments, and provides intelligent call analytics — so you can focus on repairs and installations.
Incoming calls are unpredictable
Calls come in when you're not always available to answer them. We capture leads, schedule appointments, collect payment, and log details instantly in your systems. Missed calls are missed business opportunities — with our AI-first answering service with human support as an extension of capabilities, service requests never go to voicemail.
Repair air-quality systems while AI handles the calls
The AI Receptionist from Smith.ai greets every caller professionally and captures essential service information through structured intake questions. By collecting key information upfront — such as system type and age, service needed, urgency level, property details, and preferred scheduling — the answering service helps identify and prioritize qualified leads based on your service area and expertise.
The most advanced and customizable call handling solution available
The AI Receptionist from Smith.ai combines cutting-edge AI technology with optional human support to deliver unmatched call handling capabilities. Unlike competitors who offer basic subscription services, we provide white-glove implementation and ongoing support to ensure your success.
What sets Smith.ai apart:
- Custom AI configuration with prompts and instructions tailored specifically to your business needs and goals
- True 24/7 coverage with intelligent call routing and seamless human escalation when needed
- Complete call handling including complex scheduling, payment processing, and sensitive conversations
- Advanced CRM integration with 7,000+ business tools and custom workflow automation
- Dedicated onboarding support with sales engineers and account managers ensuring optimal setup
- North America-based receptionists to support callers when needed
- Professional representation that adapts to your brand voice and industry requirements
Intelligent call analytics give your HVAC business the lead
Make better business decisions with real-time call data powered by AI, visualized in your Smith.ai dashboard. Every call summary is enriched with AI-generated metadata including actions completed, caller disposition, priority, relevance, call recording and transcription, and more. Track service patterns, peak demand times, and customer preferences through historical tables and charts to predict business growth, seasonal trends, and ROI with superior accuracy through our AI-powered analytics.
of consumers expect an immediate response to a sales inquiry
of lead generation budgets are wasted on leads who are never contacted
of customers who receive excellent service spend up to 14% more
Looking for 100% human-powered coverage?
While our AI Receptionist with human support delivers exceptional results for most businesses, we understand that some situations require dedicated human coverage. That’s why Smith.ai also offers comprehensive virtual receptionist plans with 100% live, North America-based agents answering your calls 24/7.
Our virtual receptionist plans provide dedicated human agents trained specifically on your business and industry.
Complete Human Coverage When You Need It
Smith.ai is trusted by 4,000+ businesses
“We are very happy with it. Your receptionists are the best we’ve used so far. They go above and beyond any other service we’ve used up to this point!”
Read case study
TALK TO OUR TEAM OF EXPERTS
Book a consultation
Improve customer experiences with 24/7 AI-powered engagement built specifically for your business. Unlike basic AI competitors that offer one-size-fits-all solutions, Smith.ai delivers infinite customization with white-glove implementation tailored to your exact needs and goals.
- Custom AI prompts engineered for your industry, terminology, and workflows
- Flexible call instructions that adapt to your unique business processes
- Intelligent call handling with seamless human escalation
- Personalized lead qualification matching your specific criteria
- Bilingual services configured to your customer base
- Native CRM integration with your existing tech stack
END-TO-END INTEGRATIONS
We play well with your software
Calls, appointments, and payments are automatically logged in your systems by our AI. Real-time syncing with over 7,000 integrations.
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View all integrations
END-TO-END INTEGRATIONS
We play well with your software
Calls, appointments, and payments are automatically logged in your systems by our AI. Real-time syncing with over 7,000 integrations.
View all integrations
Frequently asked questions
The best HVAC answering services do much more than pick up phone calls and take messages for entertainers. At Smith.ai, we provide virtual receptionists capable of a wide range of services from calling handling, to appointment scheduling services, tog lead intake, to website chat, and more. Whether you need a virtual receptionist for full-time call handling, overflow support only, after-hours, or triage, here are the answers to the most common questions we receive from HVAC business owners.
How does the AI Receptionist from Smith.ai handle complex calls that require human intervention?
What are the specific features of Smith.ai that help maximize business growth for home service companies?
How does Smith.ai ensure that AI handling represents a home service business professionally?
What is the cost comparison between using Smith.ai AI Receptionist service and hiring an in-house receptionist?
How does Smith.ai CRM integration feature benefit home service businesses?
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