Sunnyvale, CA

Smith.ai’s superior 24/7 answering service for Sunnyvale businesses

Running a business in Sunnyvale can be a real challenge. Smith.ai’s professional receptionists answer your phone calls, book appointments, assist clients, block spam, and more – so you can focus on your work without missing any opportunities.
14-day money-back guarantee
Live Agents 24/7
Bilingual
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Learn More About Smith.ai

Virtual receptionists can help your business!

(We serve thousands of businesses daily, just like yours.)

Let's talk!

Please complete the form and we'll be in touch shortly.

OUR FEATURES AND SERVICES

Unified solutions to answer & act on every lead

Professionally answer your business calls, chats, and texts — we’ll help you do it all.

See all features
Discover the best call answering service. Our live agents work 24/7 to help your 
Sunnyvale
 business grow.

TALK TO US

Book a Free Consultation

Learn how Smith.ai can help your business. We’ll address your questions about our receptionist, chat, and campaign services.

Book a Consultation

Facts & Figures

Nicknamed the "Capital of Silicon Valley", Sunnyvale, California is one of the most populated cities on the West Coast today. Located in northern part of the state, Sunnyvale is just a short drive away from another major Californian city: San Jose.

Regarded as the birthplace of the video game industry, Sunnyvale also has an abundance of culturally-impactful attractions, like the Sunnyvale Heritage Park Museum. The city leads in the tech entertainment industry and is considered a hot spot for technology, news, and education. Sunnyvale continues to be one of the most influential cities on the West Coast.

  • The Mercury News: Sunnyvale News
  • Sunnyvale Chamber of Commerce
  • Population: 152,770
  • Industries: Agriculture; construction; healthcare; government; manufacturing; real estate; technology; trade; transportation
  • Area Code: 408, 669
  • Surrounding Cities: Cupertino, Mountain View, Santa Clara, Los Altos, Saratoga, Campbell, Stanford, Palo Alto, Milpitas
  • ZIP Codes: 94043, 94085, 94086, 94087, 94089

Remote agents save space and rent

Virtual Savings for Every Sunnyvale Business

Sunnyvale is one of the most beloved cities on the West Coast, with diverse communities, top-tier schools, and beachside views. That’s why it comes as no surprise that the average price to rent an office in Sunnyvale is about $67 per sq.ft. That amounts to well over $10,000 for a cramped, 150 sq.ft. office! Adding in a receptionist’s office, which averages around 40 sq.ft., can take up more space than necessary, shoveling more money towards rent and less money towards your business. 

Virtual receptionists at Smith.ai always work remotely from a quiet home office, saving you office space and putting money right back into your pocket. Learn more about the differences between a full-time receptionist vs. a virtual receptionist.

Virtual receptionists cost less

True Price of In-House Workers in Sunnyvale

Popular cities like Sunnyvale often demand a higher wage for workers than the national average. Salaries for traditional in-house receptionists in Sunnyvale can cost anywhere from $38,000 to $59,000 annually. When you factor in costs for direct benefits, such as healthcare and 401K’s, and side benefits, such as commuter reimbursements and paid holidays, a full-time, in-house receptionist can cut deep into your budget. 

The cost for a full-time, 24/7 receptionist at Smith.ai, however, starts at as little as $255/month, saving you up to $55,000/year on salary alone! Smith.ai adjusts to fit your business needs, not the other way around. Review Smith.ai’s flexible monthly plans and pricing.

FAST FOLLOW-UPS, DONE FOR YOU

Outreach calls and campaigns speed-up sales and support

Smith.ai receptionists make calls on your behalf, improving your speed-to-lead and unburdening staff who need to reach out to clients. We'll call-back online leads who complete web forms, contact donors for donation renewals, chase down payments on unpaid invoices, and more. We'll even send follow-up emails and texts after every call to ensure a connection is made. Learn more.

KNOW WHICH CONVERSATIONS MATTER

Powerful call intelligence gives your business the lead

Make better business decisions with real-time call data, visualized in every Smith.ai client dashboard. Every call summary is enriched with metadata including actions completed, caller disposition, priority, relevance, and more. See the big picture with historical tables and charts to predict business growth, costs, and ROI with superior accuracy. Learn more.

Missed calls hurt your business

Every Call is Answered with 24/7 Live Agents

Unfortunately, in-house receptionists can only do so much. Most receptionists multitask answering phone calls with other receptionist duties, such as running errands and performing general office assistance. Even with multiple full-time receptionists, phone calls can and will be missed when they call in sick, need time off, are late due to traffic, are already on the line with a client, or are preoccupied with their other responsibilities. As much as 25% of calls come in after-hours and on weekends, so even beyond these regular interruptions to call answering, there are real numbers that affect your business. 

While virtual receptionists may not be able to restock office supplies or grab you coffee, they can offer unlimited quality support 24 hours a day, 7 days a week so that your business doesn’t have to stop when your in-office workers do. Why not try it to see for yourself risk-free with our 14-day money-back guarantee?

Answering services you can depend on

Provide Call Support for Your Busy Sunnyvale Team

Calls come in and your team may not always be able to answer. From regular office meetings to managing administrative duties, they stay busy, but how can you ensure that your client’s questions are answered without running your team into the ground or neglecting other important office tasks? Smith.ai can take that responsibility right off your shoulders. Our 24/7 live agents will capture and screen callers, schedule appointments, and input details directly into your CRM and calendar so you can rest easy knowing your callers are receiving quality service, no matter how busy your team may get.

integrations

Smith.ai integrates with your software

Calls, chats, appointments, and payments are automatically logged in your systems. We directly integrate with over 30 programs, including Salesforce, Hubspot, and Zapier.

Getting started

Easy as 1-2-3

Outsourcing to Smith.ai is simple. We already work with every phone system and website. And we use AI to help our live staff have natural conversations, so there's no script required.

RingCentral
Jive
Verizon
Google Voice
Nextiva
Dialpad
8x8
Phone.com
Vonage
and many more.
1

Customize your instructions

Tell us about your business, budget, and growth goals. We'll build a plan to suit.

2

Send your calls & chats to us

No IT support? No problem. Easily add us to any phone system or website.

3

Try risk-free for 14 days

Fully experience our phone & chat services based on your custom communication plan.

Get Started

Nurtured callers turn into leads

Receive Quality Customer Service

Building reliable customer service in Sunnyvale doesn’t have to end when callers hang up the phone. Our virtual receptionists make sure that your team stays up-to-date on clients’ information with daily call summaries, a convenient online dashboard, and comprehensive call recording and transcription services. We also offer text and email follow-up messages to nurture leads who call and even make outbound calls to leads who complete your web forms online. Just let us know who to call or forward your phone call tasks to us and we can use your business number as our caller ID so it always looks like we’re in-house and calling from your Sunnyvale office.

Clients connect on multiple platforms

Utilize Live Chats and Texts to Reach Clients

Your clients’ don’t just use the phone to chat with your business, so we don’t just answer the phone. Smith.ai uses live web chats and text messages to connect with your clients so no matter how they reach out, you can always connect with a live, friendly agent. It’s especially important for businesses with VoIP phones that have texting enabled and websites that attract potential clients to allow clients more than one way to have their questions answered. Our multi-channel coverage makes it easier to scale sales communications under a single provider – no more messing with one vendor for chat, one vendor for texting, and one vendor for calls. It’s all handled under one roof at Smith.ai.

GET 10% OFF FOR 4 MONTHS

GET 10% OFF VIRTUAL RECEPTIONIST SERVICES. USE PROMO CODE 10FOR4 BY DEC 31.

Learn more

Recent Client Testimonials

SMITH.AI OFFERS WORLDWIDE RECEPTIONIST SERVICES, 24/7.

Here are a selection of the top cities we serve.

Trusted by businesses &
the agencies that support them

Testimonial Image
Trustpilot 5 stars rating icon
"Smith.ai is just excellent. My go-to receptionist team that I use and recommend to other law firms... and business owners generally!! They go above and beyond to cater their receptionist and live chat services to the specific needs of my business."
Joey Vitale headshot
Joey Vitale
Indie Law
Testimonial Image
Trustpilot 5 stars rating icon
Smith.ai was stellar. They listened to me and tailored my reception service to my specific needs. They were also very good about helping me stay within my budget.
Shamia Cottrell
Testimonial Image
Trustpilot 5 stars rating icon
My only regret about hiring Smith.ai is that I didn't make the decision sooner. They've been instrumental in helping my team operate virtually during shelter-in-place orders amid the coronavirus pandemic.
Littleton Legal PLLC
Testimonial Image
Trustpilot 5 stars rating icon
I love Smith.ai! This has been a really convenient service and enabled me to focus on my work more and screen customers more effectively.
Jennifer Fabian-Verzosa

FAQs – How can we help you?

How is this worth it?

Even our most expensive plan, the Pro plan, is about $37,000 less than the yearly salary of an in-house receptionist, and we still have capabilities they likely don’t. But if you’re not considering a receptionist, you might not have considered the real cost of all your daily interruptions.

Give us a try and find out.

How does the money-back guarantee work?

You sign up for a plan, we onboard you, generate a number, and start sending your calls to our receptionists.

To receive your money back, simply send us an email within 14 days at support@smith.ai with the subject line “Money-Back Request.”

You’ll get a full refund of your plan and any add-on services, regardless of how many calls or chats you have used, up to $1,000. Note: Any calls or chats over your plan quota (“overage”) are not included in the money-back guarantee.

What if I don't need 24-7 answering?

No problem. Just tell us what hours you want us to answer, and calls outside your set answering hours can go to a number you choose, or to voicemail. Or, if you're using something fancy like RingCentral, you can set up your forwarding to only forward during those hours.

The great thing about per-call pricing is that it doesn't matter if we answer calls for you 24/7 or 2 hours a day— the pricing is the same.

Do I need to build a script?

Nope. We’ll simply ask you a few questions about your business and how you would like your calls to be answered. Our receptionists will handle all your calls in an unscripted, natural manner.

How will receptionists handle my calls?

We customize call handling according to your business and the type of caller. After a personalized greeting, we can screen leads using your questions, take messages, book appointments on your calendar, or transfer calls to your line.

Affordable monthly plans for every budget

Take the Faster Path to Growth.
Hire Smith.ai Today.

Try risk-free •  14-day money-back guarantee
g2 users love us badge
we deliver blue badge.

Running a business in Sunnyvale is not easy, from managing daily sales tasks and overseeing marketing projects to attending business conferences and networking events. You may not have the time to give your clients what they expect: friendly, fast responses to sales and service questions. Thankfully, Smith.ai is Sunnyvale's premier receptionist answering service. Our experienced virtual receptionists provide memorable, personalized customer service to each of your callers, so that even after-hours, your business never stops running. Our staff works around the clock to build a better relationship with your existing clients by answering calls, addressing client questions, and scheduling appointments in a friendly, natural manner. Let Smith.ai’s live, professional agents be there to assist your callers any time of day and represent the very best your company has to offer. 

Our reliable 24/7 virtual receptionist services provide businesses across the local Sunnyvale area with high-quality, professional support, every hour of the day. Smith.ai’s virtual receptionists even capture and qualify potential clients by making outbound calls and converting website leads so that your business can keep growing. You decide how and when our receptionists can assist you and we handle the rest. Whether you’re a small business looking to provide quality answering services to your clients or an established agency hoping to discover and qualify new leads, Smith.ai’s virtual receptionists can help. Try risk-free today with our 14-day money-back guarantee!