Professionally answer your business calls, chats, texts, and social messages — we’ll help you do it all.
Nicknamed the "City of Roses", Pasadena, California is one of the most populated cities on the West Coast today. Located in southern part of the state, Pasadena is just a short drive away from another major Californian city: Los Angeles.
Best known for hosting the annual New Year's Day Rose Parade, Pasadena also has no shortage of attractions to visit, like the Norton Simon Museum. The city leads in the education industry and is considered a hot spot for technology, medicine, and news. Pasadena continues to be one of the most influential cities on the West Coast.
Pasadena is one of the most beloved cities on the West Coast, with diverse communities, low crime rates, and ocean views. That’s why it comes as no surprise that the average price to rent an office in Pasadena is about $42 per sq.ft. That amounts to a whopping $6,300 for a cramped, 150 sq.ft. office! Adding in a receptionist’s office, which averages around 40 sq.ft., can take up more space than necessary, shoveling more money towards rent and less money towards your business.
Virtual receptionists at Smith.ai always work remotely from a quiet home office, saving you office space and putting money right back into your pocket. Learn more about the differences between a full-time receptionist vs. a virtual receptionist.
Popular cities like Pasadena usually demand a higher wage for workers than the national average. Salaries for traditional in-house receptionists in Pasadena can cost anywhere from $32,000 to $51,000 annually. When you factor in costs for direct benefits, such as healthcare and 401K’s, and side benefits, such as commuter reimbursements and paid holidays, a full-time, in-house receptionist can cut deep into your budget.
The cost for a full-time, 24/7 receptionist at Smith.ai, however, starts at as little as $240/month, saving you up to $48,000/year on salary alone! Smith.ai adjusts to fit your business needs, not the other way around. Review Smith.ai’s flexible monthly plans and pricing.
Smith.ai receptionists make calls on your behalf, improving your speed-to-lead and unburdening staff who need to reach out to clients. We'll call-back online leads who complete web forms, contact donors for donation renewals, chase down payments on unpaid invoices, and more. We'll even send follow-up emails and texts after every call to ensure a connection is made. Learn more.
Make better business decisions with real-time call data, visualized in every Smith.ai client dashboard. Every call summary is enriched with metadata including actions completed, caller disposition, priority, relevance, and more. See the big picture with historical tables and charts to predict business growth, costs, and ROI with superior accuracy. Learn more.
Unfortunately, in-house receptionists can only do so much. Most receptionists multitask, balancing their call answering responsibilities with other receptionist duties, like mail distribution or file organization. Even with multiple receptionists, phone calls can and will be missed when they call in sick, need time off, or are preoccupied with other projects. As much as 25% of calls come in after-hours and on weekends, so even beyond these regular interruptions to call answering, there are real numbers that affect your business.
Barring office restocks and coffee runs, virtual receptionists can do everything an in-house receptionist can, and then some. With 24/7 answering, even when your office is closed or your team is busy, your business will never have to miss out on another call, or another lead, again. Smith.ai even offers comprehensive sales support through our outbound calling service, allowing your business to have everything completely covered. Why not try it to see for yourself risk-free with our 14-day money-back guarantee?
Calls come in and your team may not always be able to answer. From regular office meetings to managing administrative duties, they stay busy, but how can you ensure that your client’s questions are answered without running your team into the ground or neglecting other important office tasks? Smith.ai can take that responsibility right off your shoulders. Our 24/7 live agents will capture and screen callers, schedule appointments, and input details directly into your CRM and calendar so you can rest easy knowing your callers are receiving quality service, no matter how busy your team may get.
Outsourcing to Smith.ai is simple. We already work with every phone system and website. And we use AI to help our live staff have natural conversations, so there's no script required.
Tell us about your business, budget, and growth goals. We'll build a plan to suit.
No IT support? No problem. Easily add us to any phone system or website.
Fully experience our phone & chat services based on your custom communication plan.
Building reliable customer service in Pasadena doesn’t have to end when callers hang up the phone. Our virtual receptionists send you and members of your staff a detailed summary after every call. We also offer text and email follow-up messages to nurture leads who call and even make outbound calls to leads who complete your web forms online. Just let us know who to call or forward your phone call tasks to us and we can use your business number as our caller ID so it always looks like we’re in-house and calling from your Pasadena office. We make sure that your team stays up-to-date on clients’ information and that your callers have every opportunity to reach you.
Smith.ai’s answering service isn’t limited to phone calls. We use social media, live web chats, and text messages to connect with your clients so no matter how they reach out, you can always connect with a live, friendly agent. It’s especially important for businesses with Facebook pages, VoIP phones that have texting enabled, and websites that attract potential clients to allow clients more than one way to have their questions answered. Our multi-channel coverage makes it easier to scale sales communications under a single provider – no more messing with one vendor for chat, one vendor for texting, one vendor for Facebook Messenger, and one vendor for calls. It’s all handled under one roof at Smith.ai.
Even our most expensive plan, the Pro plan, is about $40,000 less than the yearly salary of an in-house receptionist, and we still have capabilities they likely don’t. But if you’re not considering a receptionist, you might not have considered the real cost of all your daily interruptions.
Give us a try and find out.
You sign up for a plan, we onboard you, generate a number, and start sending your calls to our receptionists.
To receive your money back, simply send us an email within 14 days at firstname.lastname@example.org with the subject line “Money-Back Request.”
You’ll get a full refund of your plan and any add-on services, regardless of how many calls or chats you have used, up to $1,000. Note: Any calls or chats over your plan quota (“overage”) are not included in the money-back guarantee.
No problem. Just tell us what hours you want us to answer, and calls outside your set answering hours can go to a number you choose, or to voicemail. Or, if you're using something fancy like RingCentral, you can set up your forwarding to only forward during those hours.
The great thing about per-call pricing is that it doesn't matter if we answer calls for you 24/7 or 2 hours a day— the pricing is the same.
Nope. We’ll simply ask you a few questions about your business and how you would like your calls to be answered. Our receptionists will handle all your calls in an unscripted, natural manner.
We customize call handling according to your business and the type of caller. After a personalized greeting, we can screen leads using your questions, take messages, book appointments on your calendar, or transfer calls to your line.
Running a business in Pasadena is not easy, from managing daily sales tasks and overseeing marketing projects to attending business conferences and networking events. You may not have the time to give your clients what they expect: friendly, fast responses to sales and service questions. Thankfully, Smith.ai is Pasadena's premier receptionist answering service. Our experienced virtual receptionists provide memorable, personalized customer service to each of your callers, so that even after-hours, your business never stops running. Our staff works around the clock to build a better relationship with your existing clients by answering calls, addressing client questions, and scheduling appointments in a friendly, natural manner. Let Smith.ai’s live, professional agents be there to assist your callers any time of day and represent the very best your company has to offer.
Our reliable 24/7 virtual receptionist services provide businesses across the local Pasadena area with high-quality, professional support, every hour of the day. Smith.ai’s virtual receptionists even capture and qualify potential clients by making outbound calls and converting website leads so that your business can keep growing. You decide how and when our receptionists can assist you and we handle the rest. Whether you’re a small business looking to provide quality answering services to your clients or an established agency hoping to discover and qualify new leads, Smith.ai’s virtual receptionists can help. Try risk-free today with our 14-day money-back guarantee!