Jackson, MS

Smith.ai’s superior 24/7 answering service for Jackson businesses

Running a business in Jackson can be a real challenge. Smith.ai’s professional receptionists answer your phone calls, book appointments, assist clients, block spam, and more – so you can focus on your work without missing any opportunities.

Virtual savings for every Jackson business

Jackson is one of the most beloved cities in the South, with diverse communities, rich history, and great schools. That’s why it comes as no surprise that the average price to rent an office in Jackson is about $19 per sq.ft. That amounts to nearly $3,000 for a cramped, 150 sq.ft. office! Adding in a receptionist’s office, which averages around 40 sq.ft., can take up more space than necessary, shoveling more money towards rent and less money towards your business. 

Virtual receptionists at Smith.ai always work remotely from a quiet home office, saving you office space and putting money right back into your pocket. Learn more about the benefits of virtual receptionists vs. in-office staff. Learn more about the differences between a full-time receptionist vs. a virtual receptionist.

True price of in-house workers in Jackson

Popular cities like Jackson often demand a higher wage for workers than the national average. Salaries for traditional in-house receptionists in Jackson can cost anywhere from $27,000 to $42,000 annually. When you factor in costs for direct benefits, such as healthcare and 401K’s, and side benefits, such as commuter reimbursements and paid holidays, a full-time, in-house receptionist can cut deep into your budget. 

The cost for a full-time, 24/7 receptionist at Smith.ai, however, starts at as little as $285/month, saving you up to $38,000/year on salary alone! Smith.ai adjusts to fit your business needs, not the other way around. Review Smith.ai’s flexible monthly plans and pricing.

Facts and figures

Nicknamed by locals "Jack-town", Jackson, Mississippi is one of the most populated cities on the South today. Located in central part of the state, Jackson is just a short drive away from another major Southern city: Baton Rouge.

Known for being the capital of the state of Mississippi, Jackson has plenty of historic attractions, like Mississippi Civil Rights Museum. The city leads in the manufacturing industry and is considered a hot spot for history, education, news, and technology. Jackson continues to be one of the most influential cities in the South.

  • The Clarion-Ledger: Jackson News
  • Jackson Chamber of Commerce
  • Population: 166,383
  • Industries: Automotive; construction; education; healthcare; manufacturing; retail; technology; tourism; trade; transportation
  • Area Code: 601
  • Surrounding Cities: Clinton, Ridgeland, Madison, Pearl, Brandon, Yazoo City, Canton, Vicksburg, Laurel, Brookhaven, Greenwood
  • ZIP Codes: 39212, 39209, 39206, 39211, 39213, 39204, 39202, 39203, 39216, 39201, 39269

Every call is answered with 24/7 live agents

Unfortunately, in-house receptionists can only do so much. Most receptionists multitask answering phone calls with other receptionist duties, such as running errands and performing general office assistance. Even with multiple full-time receptionists, phone calls can and will be missed when they call in sick, need time off, are late due to traffic, are already on the line with a client, or are preoccupied with their other responsibilities. As much as 25% of calls come in after-hours and on weekends, so even beyond these regular interruptions to call answering, there are real numbers that affect your business. 

While virtual receptionists may not be able to restock office supplies or grab you coffee, they can offer unlimited quality support 24 hours a day, 7 days a week so that your business doesn’t have to stop when your in-office workers do. Why not try it to see for yourself risk-free with our 14-day money-back guarantee?

Provide call support for your busy Jackson team

Calls come in and your team may not always be able to answer. From regular office meetings to managing administrative duties, they stay busy, but how can you ensure that your client’s questions are answered without running your team into the ground or neglecting other important office tasks? Smith.ai can take that responsibility right off your shoulders. Our 24/7 live agents will capture and screen callers, schedule appointments, and input details directly into your CRM and calendar so you can rest easy knowing your callers are receiving quality service, no matter how busy your team may get.

Virtual receptionists at Smith.ai cost as little as $285/month, saving you up to $38,000/year on an in-house salary.

Receive quality customer service

Building reliable customer service in Jackson doesn’t have to end when callers hang up the phone. Our virtual receptionists make sure that your team stays up-to-date on clients’ information with daily call summaries, a convenient online dashboard, and comprehensive call recording and transcription services. We also offer text and email follow-up messages to nurture leads who call and even make outbound calls to leads who complete your web forms online. Just let us know who to call or forward your phone call tasks to us and we can use your business number as our caller ID so it always looks like we’re in-house and calling from Jackson office.

Utilize live chats and texts to reach clients

Your clients’ don’t just use the phone to chat with your business, so we don’t just answer the phone. Smith.ai uses live web chats and text messages to connect with your clients so no matter how they reach out, you can always connect with a live, friendly agent. It’s especially important for businesses with VoIP phones that have texting enabled and websites that attract potential clients to allow clients more than one way to have their questions answered. Our multi-channel coverage makes it easier to scale sales communications under a single provider – no more messing with one vendor for chat, one vendor for texting, and one vendor for calls. It’s all handled under one roof at Smith.ai.

82%
of consumers expect an immediate response to a sales inquiry
50%
of lead generation budgets are wasted on leads who are never contacted
79%
of marketing leads never convert into sales
67%
of customers who receive excellent service spend up to 14% more

Powerful call intelligence gives your business the lead

Make better business decisions with real-time call data, visualized in every Smith.ai client dashboard. Every call summary is enriched with metadata including actions completed, caller disposition, priority, relevance, and more. See the big picture with historical tables and charts to predict business growth, costs, and ROI with superior accuracy. Learn more.

Outreach calls and campaigns speed-up sales and support

Smith.ai receptionists make calls on your behalf, improving your speed-to-lead and unburdening staff who need to reach out to clients. We'll call-back online leads who complete web forms, contact donors for donation renewals, chase down payments on unpaid invoices, and more. We'll even send follow-up emails and texts after every call to ensure a connection is made. Learn more.

Get the most out of Smith.ai

Outreach Campaigns
Where we reach, engage & qualify leads to build your book of business. 
More about Outreach Campaigns
Web Chat
The best channel for sales, service & support by utilizing bots, humans, or both.
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Trusted by 3,000+ businesses

5.0 stars
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4.6 stars
Smith.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients.
Jeremy Treister
Owner, CMIT Solutions of Downtown Chicago

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Improve customer experiences with 24/7 engagement. We offer features and pricing for organizations of all sizes.
  • North America-based agents
  • Best-in-class AI technology
  • Live-staffed website chat
  • Bilingual services
  • Sales development & outreach
  • Rich call intelligence
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END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
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Frequently asked questions

The best virtual receptionist and chat services do much more than pick up phone calls, answer live chat inquiries, and take messages for you and your staff. At Smith.ai, we provide professional live agents who are capable of a wide range of services from call handling, to appointment scheduling, to lead intake, to website chat, and more. Whether you need a live person or staff on duty 24/7, during daytime hours, for overflow support only, or just after hours answering services (nights and weekends), here are the answers to the most common questions we receive about our 24/7 answering services, specifically.

Running a business in Jackson, MS

Running a business in Jackson is not easy, from managing daily sales tasks and overseeing marketing projects to attending business conferences and networking events. You may not have the time to give your clients what they expect: friendly, fast responses to sales and service questions. Thankfully, Smith.ai is Jackson's premier receptionist answering service. Our experienced virtual receptionists provide memorable, personalized customer service to each of your callers, so that even after-hours, your business never stops running. Our staff works around the clock to build a better relationship with your existing clients by answering calls, addressing client questions, and scheduling appointments in a friendly, natural manner. Let Smith.ai’s live, professional agents be there to assist your callers any time of day and represent the very best your company has to offer. 

Our reliable 24/7 virtual receptionist services provide businesses across the local Jackson area with high-quality, professional support, every hour of the day. Smith.ai’s virtual receptionists even capture and qualify potential clients by making outbound calls and converting website leads so that your business can keep growing. You decide how and when our receptionists can assist you and we handle the rest. Whether you’re a small business looking to provide quality answering services to your clients or an established agency hoping to discover and qualify new leads, Smith.ai’s virtual receptionists can help. Try risk-free today with our 14-day money-back guarantee!

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