Costa Mesa, CA

Smith.ai’s superior 24/7 answering service for Costa Mesa businesses

Running a business in Costa Mesa can be a real challenge. Smith.ai’s professional receptionists answer your phone calls, book appointments, assist clients, block spam, and more – so you can focus on your work without missing any opportunities.

Virtual savings for every Costa Mesa business

Costa Mesa is one of the most delightful cities in the West, with diverse communities, delicious eateries, and stunning views. That’s why it comes as no surprise that the average price to rent an office in Costa Mesa is about $36 per sq.ft. That amounts to $5,400 for a small, 150 sq.ft. office! Adding in a receptionist’s office, which average around 40 sq.ft., can take up more space than necessary, shoveling more money towards rent and less money towards your business. 

Virtual receptionists at Smith.ai always work remotely from a quiet home office, saving you office space and putting money right back into your pocket. Learn more about the differences between a full-time receptionist vs. a virtual receptionist.

True price of in-house workers in Costa Mesa

Popular cities like Costa Mesa often demand a higher wage for workers than the national average. Salaries for traditional in-house receptionists in Costa Mesa can cost anywhere from $25,000 to $35,000 annually. When you factor in costs for direct benefits, such as healthcare and 401K’s, and side benefits, such as commuter reimbursements and paid holidays, a full-time, in-house receptionist can cut deep into your budget. 

The cost for a full-time, 24/7 receptionist at Smith.ai, however, starts at as little as $255/month, saving you up to $31,000/year on salary alone! Smith.ai adjusts to fit your business needs, not the other way around. Review Smith.ai’s flexible monthly plans and pricing.

Facts and figures

Originally known as Harper, the city’s name was changed to Costa Mesa in 1920. The Spanish term means “coastal tableland” and refers to its role in the agricultural community.

Costa Mesa is often referred to as “The Action Sports Capital.” Popular brands like Hurley, Volcom, RVCA, and Rip Curl all originated here.

The city is also known as the “City of the Arts,” so what better way to combine the two than to create "Action Arts in the Park"? This event combines action sports and the arts to appeal to everyone in the area.

  • The Orange County Register
  • Costa Mesa Chamber Of Commerce
  • Population: 112,174
  • Industries: Retail trade, accommodation & food services, professional, scientific, & technical services
  • Area Code: 714
  • Surrounding Cities: Newport Beach, Fountain Valley, Irvine, Huntington Beach, Santa Ana, Tustin, Garden Grove, Westminster, Orange
  • ZIP Codes: 92627, 92626, 92628

Every call is answered with 24/7 live agents

Unfortunately, in-house receptionists can only do so much. Most receptionists multitask, balancing their call answering responsibilities with other receptionist duties, like mail distribution or file organization. Even with multiple receptionists, phone calls can and will be missed when they call in sick, need time off, or are preoccupied with other projects. As much as 25% of calls come in after-hours and on weekends, so even beyond these regular interruptions to call answering, there are real numbers that affect your business. 

Barring office restocks and coffee runs, virtual receptionists can do everything an in-house receptionist can, and then some. Smith.ai even offers 24/7 answering, so when your office is closed or your team is busy, your business will never have to miss out on another call, or another lead, again. Why not try it to see for yourself risk-free with our 14-day money-back guarantee?

Provide call support for your busy Costa Mesa team

From important client meetings to regular day-to-day office tasks, your team stays busy, but that doesn't stop calls from rolling in. How can you ensure that your clients’ calls are answered without adding more to your teams' workload or neglecting your administrative demands? Simple: Take call handling, appointment scheduling, and other tedious tasks off of your teams' to-do list entirely with Smith.ai. Our 24/7 live agents will capture and screen callers, schedule appointments, and input details directly into your CRM and calendar so no matter how busy your team may get, you can rest easy knowing your customer support demands are being met and your callers are receiving quality service.

Virtual receptionists at Smith.ai cost as little as $255/month, saving you up to $33,000/year on an in-house salary.

Receive quality customer service

Smith.ai's Costa Mesa call answering services stretch far beyond picking up the phone. Our virtual receptionists send you and members of your staff a detailed summary after every call. We also offer text and email follow-up messages to nurture leads who call and even make outbound calls to leads who complete your web forms online. Just let us know who to call or forward your phone call tasks to us and we can use your business number as our caller ID so it always looks like we’re in-house and calling from your Costa Mesa office. We make sure that your team stays up-to-date on clients’ information and that your callers have every opportunity to reach you.

Utilize live chats and texts to reach clients

Your clients’ don’t just use the phone to chat with your business, so we don’t just answer the phone. Smith.ai uses live web chats and text messages to connect with your clients so no matter how they reach out, you can always connect with a live, friendly agent. It’s especially important for businesses with VoIP phones that have texting enabled and websites that attract potential clients to allow clients more than one way to have their questions answered. Our multi-channel coverage makes it easier to scale sales communications under a single provider – no more messing with one vendor for chat, one vendor for texting, and one vendor for calls. It’s all handled under one roof at Smith.ai.

82%
of consumers expect an immediate response to a sales inquiry
50%
of lead generation budgets are wasted on leads who are never contacted
79%
of marketing leads never convert into sales
67%
of customers who receive excellent service spend up to 14% more

Powerful call intelligence gives your business the lead

Make better business decisions with real-time call data, visualized in every Smith.ai client dashboard. Every call summary is enriched with metadata including actions completed, caller disposition, priority, relevance, and more. See the big picture with historical tables and charts to predict business growth, costs, and ROI with superior accuracy. Learn more.

Outreach calls and campaigns speed-up sales and support

Smith.ai receptionists make calls on your behalf, improving your speed-to-lead and unburdening staff who need to reach out to clients. We'll call-back online leads who complete web forms, contact donors for donation renewals, chase down payments on unpaid invoices, and more. We'll even send follow-up emails and texts after every call to ensure a connection is made. Learn more.

Get the most out of Smith.ai

Outreach Campaigns
Where we reach, engage & qualify leads to build your book of business. 
More about Outreach Campaigns
Web Chat
The best channel for sales, service & support by utilizing bots, humans, or both.
More about Web Chat

Trusted by 3,000+ businesses

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4.6 stars
Smith.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients.
Jeremy Treister
Owner, CMIT Solutions of Downtown Chicago

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Improved customer experiences with 24/7 engagement. We offer features and pricing for organizations of all sizes.
  • North America-based agents
  • Best-in-class AI technology
  • Live-staffed website chat
  • Bilingual services
  • Sales development & outreach
  • Rich call intelligence
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END-TO-END INTEGRATIONS

We play well with your software

Calls, chats & appointments are automatically logged in your systems. Real-time syncing with over 5,000 integrations.
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Frequently asked questions

The best virtual receptionist and chat services do much more than pick up phone calls, answer live chat inquiries, and take messages for you and your staff. At Smith.ai, we provide professional live agents who are capable of a wide range of services from call handling, to appointment scheduling, to lead intake, to website chat, and more. Whether you need a live person or staff on duty 24/7, during daytime hours, for overflow support only, or just after hours answering services (nights and weekends), here are the answers to the most common questions we receive about our 24/7 answering services, specifically.

Running a business in Costa Mesa, CA

It’s not easy running a business in Costa Mesa, from managing daily sales tasks and overseeing marketing projects to attending business conferences and networking events. You may not have the time to give your clients what they expect: friendly, fast responses to sales and service questions. Thankfully, Smith.ai is Costa Mesa's premier receptionist answering service. Our experienced virtual receptionists provide memorable, personalized customer service to each of your callers, so that even after-hours, your business never stops running. Our staff works around-the-clock to build a better relationship with your new and existing clients by providing immediate responsiveness, knowledgeable assistance, and friendly service. Let Smith.ai’s live, professional agents be there to assist your callers any time of day and represent the very best your company has to offer.

Our reliable 24/7 virtual receptionist services provide businesses across the local Costa Mesa area with high-quality, professional support, every hour of the day. Smith.ai’s virtual receptionists even capture and qualify potential clients by making outbound calls and converting website leads so that your business can keep growing. You decide how and when our receptionists can assist you and we handle the rest. Whether you’re a small business looking to provide quality answering services to your clients or an established agency hoping to discover and qualify new leads, Smith.ai’s virtual receptionists can help. Try risk-free today with our 14-day money-back guarantee!

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