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Does Your Business Need 24/7 Live Chat Support?

Does Your Business Need 24/7 Live Chat Support?

If your small business is already using live chat effectively, you may consider whether 24/7 live chat support is right for you, or if chatbots will serve you best for after-hours web conversations.

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The Top 3 Factors That Influence Live Chat Pricing

The Top 3 Factors That Influence Live Chat Pricing

Live website chat is a great way to quickly help potential clients get answers to their questions and to increase conversion from leads to clients. Check out these three factors that most influence pricing for live chat.

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Smith.ai Web Chat Now Integrates with Zapier

Smith.ai Web Chat Now Integrates with Zapier

Zapier is a platform that connects your favorite apps and software so you can automate your workflows. Now you can connect your Smith.ai Web Chat to Zapier, opening up a world of options for integrating with your favorite apps.

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How to Get Started with Live Chat

How to Get Started with Live Chat

When considering implementing live chat, it’s easy to get distracted and never move forward. This article will cover the basics on what you need to think about to get started right away.

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3 Ways Solo Practitioners and Small-Firm Attorneys Can Use AI Technology to Improve Legal Research

3 Ways Solo Practitioners and Small-Firm Attorneys Can Use AI Technology to Improve Legal Research

Attorneys working in solo and small law practices have arguably the greatest need for more efficient and accurate legal research tools because they have the fewest resources (namely time, energy, and money). Maya Bielinski, a Toronto lawyer and legal subject matter expert at ROSS Intelligence, explains how artificial intelligence (AI) and natural language processing (NLP) make the process of conducting legal research easier, cheaper, and far more reliable.

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Smith.ai Web Chat Now Integrates with Wealthbox

Smith.ai Web Chat Now Integrates with Wealthbox

Wealthbox is a simple and collaborative web-based CRM for financial planners and wealth advisors. Connect your Wealthbox account to Smith.ai Web Chat to automatically get web visitor contact info and chat transcripts in your Wealthbox account.

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3 Ways to Improve Your Online Presence and Protect Your Referrals

3 Ways to Improve Your Online Presence and Protect Your Referrals

You can get referrals, but to turn them into quality leads, follow these three steps for making your law firm's online presence shine.

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How to Handle Online Leads Who Want Legal Advice Through Your Web Chat Widget

How to Handle Online Leads Who Want Legal Advice Through Your Web Chat Widget

Web visitors commonly try to use the live chat widget on lawyers' websites to get free legal advice. Smith.ai Live Chat offers a "legal disclaimer" option and live, U.S.-based expert receptionists to turn questioners and tire kickers into qualified leads. Learn how Live Chat can maintain clear ethical boundaries and control of the conversation.

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Keypad Cloud Phone System Product Updates — May 2019

Keypad Cloud Phone System Product Updates — May 2019

The Keypad mobile app now includes Call History and Voicemail tabs, making it faster and easier to respond to missed calls. Call or text callers from the app with just one click!

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Smith.ai Web Chat Now Integrates with Lawmatics

Smith.ai Web Chat Now Integrates with Lawmatics

Lawmatics is a platform “built for lawyers, by lawyers” that automates intake, marketing, and CRM. Implement our integration for faster and easier access to new leads created by Smith.ai's website chat conversations.

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