Blog

VIDEO: How to Build Efficiency in Your Small Law Practice with Affordable Technologies

VIDEO: How to Build Efficiency in Your Small Law Practice with Affordable Technologies

Are you a smaller firm looking to reduce overhead costs without sacrificing profit margins? In this webinar video, Maddy Martin of Smith.ai and Maya Bielinski of ROSS Intelligence explain how to use affordable technologies to better your small law practice.

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Smith.ai Now Integrates with ZynCal, ZynBit’s Scheduling Assistant

Smith.ai Now Integrates with ZynCal, ZynBit’s Scheduling Assistant

ZynCal by ZynBit is an intelligent calendar that simplifies scheduling appointments and back-and-forth emails. Integrate ZynCal with Smith.ai to have new lead consultations and current client appointments booked directly from receptionists calls and live chats.

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Does Your IVR Represent the “Flavor” of Your Company?

Does Your IVR Represent the “Flavor” of Your Company?

Law firms, financial advisors, and other small businesses should always think about branding in their interactive voice response system (IVR). Your answering service is often a first impression, and should represent you as well as your website!

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U.S. vs India Chat Agents: Can Customers Tell the Difference?

U.S. vs India Chat Agents: Can Customers Tell the Difference?

Does your business need to have US-based chat agents for live chat? Does it matter? This article explores the intricacies of live chat and whether regional differences matter in the end.

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Are All Live Chat Agents Real Humans?

Are All Live Chat Agents Real Humans?

When using live chat in a business, you'll need to have someone available to speak to prospective customers? Is it worth it? Do you have to have a human on hand at all times?

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U.S. vs Philippines Chat Agents: Can Customers Tell the Difference?

U.S. vs Philippines Chat Agents: Can Customers Tell the Difference?

Does your business need to have US-based chat agents for live chat? Does it matter? This article explores the intricacies of live chat and whether regional differences matter in the end.

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Is It Worth the Extra Cost to Use US-Based Live Chat Agents?

Is It Worth the Extra Cost to Use US-Based Live Chat Agents?

Does your business need to have US-based chat agents for live chat? Does it matter? This article explores the intricacies of live chat and whether regional differences matter in the end.

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What Features Make for the Best Online Chatbot?

What Features Make for the Best Online Chatbot?

Driving traffic to your website with online advertising is a guaranteed way to get some visitors to your site. The key to success is converting those visitors into leads who become qualified leads. Live chat is a proven strategy for increasing conversions and could be a point of leverage in your advertising efforts.

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Call Dashboard Now Available for Smith.ai Virtual Receptionists!

Call Dashboard Now Available for Smith.ai Virtual Receptionists!

We are proud to announce that we now have a web-based dashboard where our clients can access information about their receptionist service. Clients can use the new dashboard to easily calculate leads, see outbound calls, get historical call data, and access service preferences, all from one place.

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Three Reasons to Add Live Chat to your Site When you Start Advertising Online

Three Reasons to Add Live Chat to your Site When you Start Advertising Online

Driving traffic to your website with online advertising is a guaranteed way to get some visitors to your site. The key to success is converting those visitors into leads who become qualified leads. Live chat is a proven strategy for increasing conversions and could be a point of leverage in your advertising efforts.

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