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The Top 10 CRMs for Veterinary & Pet Services: Ensuring Strong Patient/Owner Relationships

Whether you're looking to better manage patient records and treatments, streamline and automate tasks, or simply offer stellar customer service, a customer relationship management system, better known as a CRM, can be just what your veterinary practice or pet service business needs. To help you pick the CRM that will work best for you, and helps prioritize your customers and their furry friends, we've compiled a list of the best CRMs that are specifically designed to support pet-centered businesses like yours in achieving more efficient workflows and happier clients.

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The Top 10 CRMs for Photographers: Seeing the Bigger Picture

Whether you've been in the photography business ten years or ten minutes, a reliable CRM, or customer relationship management, platform can work wonders for your ability to simplify your workload and manage your growing customer base. With the right CRM in place, all of the most tedious tasks of keeping your business running are streamlined and automated, freeing you to focus on the parts of your business only you know how to do. To learn which CRM might be right for you, check out our top ten best CRMs that are specifically designed to support photography businesses like yours.

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The Top 10 CRMs for Medical & Wellness Clinics: Building Stronger Patient Relationships

We know that, as a health and wellness professional, you value maintaining a good relationship with your patients. Unfortunately, with so many patients to look after, it can be challenging to keep up. Customer relationship management softwares, better known as CRMs, help medical and wellness professionals stay on top of patient information and interactions, making it that much easier for you to develop and manage your relationships with patients. To give your patients the personalized services they expect, check out our complete reference guide for the best CRMs for practices like yours.

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7 Social Media Video Stats Every Marketer Needs to Know in 2021

Implementing a video content strategy continues to be an important element to boosting brand visibility these days. This means that every marketer should know more about these seven social media video stats when building out their video marketing program.

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Get 50% Off Smith.ai Live Chat for 3 Months — Ends May 31, 2021

Did you know that 90% of customers say a “Live Chat” button gives them confidence that they can get help if they need it? And that 51% of customers prefer live chat for multitasking purposes? Live-staffed website chat is the edge that businesses need right now, which is why we're making it more accessible than ever with our 50% off deal, good for your first three months of service, as long as you redeem by May 31, 2021.

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New! Connect 1000s of Apps with Smith.ai's Public Zapier Integration

We’re excited to announce that the Smith.ai Zapier integration is publicly available. You can now set up integrations with thousands of web apps — streamlining the process of adding calls and chats to the tools you already use.

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A Guide To Outsourcing

Learn more about outsourcing as this guide offers answers to many of your questions.

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Get a Dedicated Spanish Line FREE for 1 Month with Virtual Receptionist Plans — Ends Apr. 30, 2021

Do you need calls answered in English and Spanish routinely? At Smith.ai, we now offer Dedicated Spanish Lines for bilingual businesses to ensure your leads and clients receive the most attentive, personalized service when they call in. This simple add-on means you no longer have to wait for a Spanish-speaking receptionist to call your lead or client back if one is not immediately available when they call. Instead, we will set up a dedicated phone line answered only by Spanish-speaking receptionists. Our friendly bilingual agents can answer basic business questions, pre-screen and schedule new leads, and complete intake forms for potential clients, so you can hand off yet another set of tasks to Smith.ai. Now through April 30, 2021, we're offering one month of this service for free. Act now to add a Dedicated Spanish Line to any Virtual Receptionist plan with no risk, for an added value of $.75/call, at zero cost to you!

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What to Look for in a University Call Center

Universities and colleges focus on providing students with knowledge — surfacing information that helps them learn, grow, and develop. However, that process does not stop at the classroom door. The right university call center can help connect students, parents, alumni, faculty, and others with the information they need quickly and easily. Of course, staffing your own call center can be immensely challenging. It can be a challenging proposition, certainly. However, with a little guidance, it doesn’t have to be as frustrating as it might seem at first glance.

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Outbound Calling: Benefits, Costs, and Precautions for Your Small Business

Outbound calling has gotten a bad rap for a long time. Like many things, a few bad eggs spoiled it for everyone else with spam calls and unprofessional telemarketing tactics that were enough to turn everyone off from being on the receiving end of phone calls from businesses. Yes, people hate spam calls and telemarketers that are unsolicited. In this guide, we’ll cover everything that you need to know, from the benefits of outbound calling, the costs for your business, and more.

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